Novostella - 4 Pack Blink Lights, 25 Watts The Novostella 4 Pack Blink Lights, advertised at 25 watts, are relatively easy to use with an iPhone app for control. As a member of a three-piece stoner d... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had to re-add the lights several times before all four (4) of them would stay online, and follow the identical schedule I put in. Be attentive to getting them all on the identical network, and so... Toon meer
Well for one, my experience isn't yet over. I'm being sent a request to provide a review, when the order has yet to be delivered. Took multiple days for help center to get back to me. Still awaiting s... Toon meer
After 5 years my lights began to flicker and became uncontrollable using the remote. I contacted Novostella to purchase a new remote—which seemed to be the issue. It was not so I continued to work w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
👉💡Novostella offers high quality smart lighting technology products. Localized industrial design with humanized user experience. We are committed to creating stellar lighting experience for global families through our persistent innovation, devoted cra...
Contactgegevens
919 North Market Street, Suite 950, 19801, Wilmington, Verenigde Staten
- shop@novostella.net
- novostella.net
3,6
Gemiddeld
216 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Outstanding lights
Received my lights very next day. They work amazing. Will be buying more soon
24 augustus 2023
Slow response to questions
We bought an updated controller set for our led string - supposed to add wifi. The "manual" that came with the update did NOT have a link to the correct app - had to email novastella and it took them a week to respond.
Light string is great!
10 augustus 2023
Product sold out
Product sold, not in stock. No reason given on why or when it may be back in stock. Keep better track of inventory.
20 augustus 2023
Easy setup and software that is a…
Easy setup and software that is a breeze to navigate and configure. Tons of options including brightness, hue and a lot of colors.
18 augustus 2023
lights where built not as expected…
lights where built not as expected don't think they'll last permanently and the wire color was black if i put them around my house it wouldn't look good
5 augustus 2023
Shipping
Paid for expedited shipping and has been over a week and they have still not shipped out. Sent them an email and all they said was light would be available soon
9 augustus 2023
Satisfied Customer
Lights came earlier than expected. Easy to setup and I was able to control my two separate sets of lights with one remote. The lights are beautiful quality, have had no issues.
31 juli 2023
Fast delivery and very good product
14 juli 2023
Poor service
You took £50:24 from my bank account and 4 days later I got a email from you informing me that I have a refund due to the lights I had ordered were not in stock.On checking my account I found my refund was £50:00,I assume the 24p is some sort of service charge and I would have been happy to wait untill you had the lights back in stock but was not offered that option .
5 juli 2023
had trouble with the control unit and…
had trouble with the control unit and power supply they sent me replacement parts with out hesitation now work great
26 juni 2023
Is anyone there?
The product was ordered on 6/30/23. The House siding is being replaced so ordered 2 motion sensor flood lights to replace the old lights. The website states the order will be shipped within 3-5 business days. I emailed them twice to find out when the order would be shipped, but there was no reply, also on the website it shows that the order is unfulfilled and my account was debited on 6/30/23. All I'm asking for is a reply to my email stating if/when the order will be shipped if not then issue a refund. Poor customer service.
30 juni 2023
The lights are very nice
The lights are very nice. The only downside is that I was told I would receive a $10 discount on the second set that I ordered. The first set was not the set I was expecting but I had already cut that strand before I realized it was the wrong one.
21 juni 2023
Quick shipping and easy ordering…
Quick shipping and easy ordering process. Very high quality products that work well as designed. Easy setup. Great communication.
9 juni 2023
2 issue
2 issue : there’s no instructions for remote and not sure what a few controls mean ? Also When you hook up music with lights , it only allows you to play music on the phones speaker which isn’t loud at all , is there another way ?
29 mei 2023
I have emailed questions in regards to…
I have emailed questions in regards to the product I have purchased , maybe it has been overlooked with this busy season but still would like someone to call to answer some of my questions. (475)319-0283 or at the store I want to install the light at (203)870-1010 ask for Leonard Eugene please would love to speak to someone right away
9 mei 2023
I ordered in Europe and the delivery…
I ordered in Europe and the delivery was very fast and the products are of the best quality.
22 april 2023
Quick turnaround and priced right.
25 april 2023
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