Goods never delivered. Suspect this is a scam website. The support response via email appears to be generated by a terrible AI chatbot that didn’t answer questions, gives nonsense responses, and do... Toon meer
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I placed an order in May that had a 3 week lead time, still waiting. I have emailed, done online chat and searched for a phone number all with no success. It is unfortunate that they care so little... Toon meer
I just received yesterday and started taking right away. Looking forward to seeing good results like most of the reviews soon. Just wanted to comment on the delivery. Understand it takes longer as ord... Toon meer
I ordered some Melatonin for my family from Nutricity and they arrived safe and sound and in perfect condition. I waited about 5 weeks for them to arrive, but they arrived. Will use this website... Toon meer
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Ordered cancelled after 11 days…
Ordered on 6 March based on website representation that my item was in stock. 11 days later I received an email saying my order was cancelled as the item was not in stock. That happens, I guess, but the time period for notifying me of this was excessive.
Won’t be buying from this place again.
Do not order from this site!!
Do not order from this site!!! It is a scam! They are not contactable. The product I purchased was over $200. Disgusting!
Terrible experience
Not an Australian based site despite the .au on website! I was suss as there prices were incredibly high compared to other sites, but it said the item I wanted was in stock so thought would try. Unfortunately found the reviews after had placed order. Terrible decision and I regret. Worst customer service.. they respond with dribble not answering your question, then cease responding altogether. Do not recommend. Who knows if product will arrive or not!
Terrible
Terrible. Worst ever ordering experience. Evasive answers to my questions or no response at all. What are you hiding about your location?
I recently ordered a health supplement…
I recently ordered a health supplement online and have been incredibly impressed with the results. Not only did it arrive quickly, but I've also noticed a significant improvement in my overall wellbeing since starting to use it. The effectiveness of this product has exceeded my expectations, and I'm definitely planning to shop here again for my supplement needs. Highly recommend!
Never received the order and there was…
Never received the order and there was no follow up service - does this company really exist?
Do not recommend.
$330 worth of probiotics left sitting in the sun on a hot day for 8 hours before I could get home to rescue them.
They weren’t packed in any insulating material, so are ruined.
I expect a delivery method that gets the goods to me in good condition.
I had no response to my email about this issue.
Terrible service, cannot recommend.
I placed an order in December last year…
I placed an order in December last year till now still not received my order I never going to order again from their website site6
Never again
I thought, wrongfully, that nutricity.com.au was an Australian store. But they don't appear to have an Australian address and my order is still in transit from the U.S. I've now been waiting a month for my delivery which is beyond ridiculous in this day and age.
Don’t bother
The product came from the US instead of within AUS so it took forever to arrive even though I paid extra for express. Worst customer service. They take forever to reply and when they offered a 50% refund they never processed it…
Took nearly two months from the time of…
Took nearly two months from the time of to deliver. Not sure if they are actually base in Australia
Ordered on the basis it was “available”…
Ordered on the basis it was “available” with express shipping paid only for 2 weeks later (still waiting for items to be shipped) to send an email seeking my order arrival. No response at all provided and 1 week later my item delivered. Not impressed at all with the order process and lack of customer response process. Will not be ordering from here again.
no communications
no communications, no response to emails. product arrived randomly, 3 months later
1 star for actually delivering a product eventually
We ordered and paid and then absolutely…
We ordered and paid and then absolutely nothing for weeks, no phone number to ring, just and email address, and all email were answered with an automatic reply. I was starting to wonder whether the whole thing was a scam. After I asked my bank to retrieve our payment, I finally received a proper answer and the money was returned.
Product was good,
Product was good,
Care given when was asked questions
But everything was shipped from USA when it was an Australian website
Bet this website is a SCAM
I ordered a 3 month supply tablets on the 6th of September for $163. Till now it has not been shipped. I've emailed their help desk for updates and NO RESPONSE. So I decided to cancel the order and ask for a refund by emailing their returns department and again NO RESPONSE. I seriously believe that I have been scammed with my money. I'm so frustrated that I can't get hold off anyone from the company. To top it off their phone number on the website is a dud. U call and it disconnects. Pathetic website and thieves who work there n run it.
Never replied to my emails
Never replied to my emails. Also I ordered from a .com.au website and the order shipped from the US and took over two weeks to get to me in Australia.
Very fast and efficient
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