Pour les gens curieux et qui ont un grand besoin de voir et d’être entourés de beaux objets, c’est un plaisir de fouiner sur ce site. Les commandes sont tres bien gérées, les emballages tres soigné... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Starting off with a wrong invoice, charging me more on delivery. Item delivered with issue, chipped, imperfect. We agreed to replace it. New delivery - even more issue, more chipped edge and no respon... Toon meer
Bedrijf heeft geantwoord
Obsessed with this site, I've always scrolled it but when someone gifted me Justine Menard glassware from the Oblist and one glass arrived broken, they were so quick and sweet about sending a replacem... Toon meer
Bedrijf heeft geantwoord
Très forte réactivité du service client à la moindre question. Mon colis a été expédié and les plus brefs délais et est donc arrivé à temps pour Noël. Une fois réceptionné, celui-ci était parfaiteme... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fuelled by an unwavering love for design and a passion for curating unique pieces, The Oblist meticulously selects a refined collection of emerging artists, innovative brands, and timeless vintage treasures from every corner of the globe. With a harmonious interplay between history and modernity, our mission is to enhance your living space and bring a touch of artistic beauty to your everyday life.
Contactgegevens
10 Rue de Penthièvre, 75008, Paris, Frankrijk
- customer@oblist.com
- oblist.com
4,3
Uitstekend
158 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very Poor quality but good customer service!
The process on the site and everything was fine but, The material processing of the spiral coasters is abysmally poor they don’t look shiny like on the pictures at all. They also have incredibly many scratches. It does not fit flush with the surface and the glasses wobble on it. And that for over 100€ in total for shipping and taxes, that’s insane to me actually sorry, wouldn’t recommend buying this.
**
However, what changed my experience was the way the company handled my complaint. The customer service team reached out to me quickly after my review, and I was honestly surprised by how kind, understanding, and professional they were. They contacted me personally, apologized sincerely for the inconvenience, and offered me a refund without any complications. The communication was smooth and respectful throughout the process.
Updated 25.09.25
9 september 2025
Antwoord van The Oblist
Hello Michelle,
We’re very sorry to hear that you are disappointed with your order – this is certainly not the experience we want you to have, and we sincerely apologize for the inconvenience caused.
Our Customer Care team has attempted to reach you by phone and has also sent you an email regarding your order (#7112), in the hope of finding a suitable solution. We’d be very grateful if you could respond with a few photos of the product received, so we can follow up directly with the seller.
We do our utmost to ensure that all items sold on our platform match their descriptions and images, and we regret that this has not been the case in your experience.
Warm regards,
The Oblist Team
Great customer service
Despite some difficulties with delivery, I was kindly assisted every step of the way by Oblist customer service.
10 september 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hello Noah,
We're sorry to hear there were some delivery issues, but we're very glad our customer service team was able to support you throughout the process.
Your satisfaction means a lot to us, and we truly appreciate your patience and trust!
Warm regards,
The Oblist Team
It's a great store
It's a great store, I recommend it to everyone. There was a delay in delivery, but the staff did everything possible to ensure that it arrived on time.
21 augustus 2025
Antwoord van The Oblist
Hello,
Thank you so much for your kind review! We're truly grateful for your recommendation and appreciate your patience regarding the delivery delay.
We're glad to hear our team was able to assist and ensure everything arrived on time.
We hope to see you again soon!
Warm regards,
The Oblist Team
Antwoord van The Oblist
Hello Rasmus,
We truly appreciate your positive feedback – thank you!
Warm regards,
The Oblist Team
Tout a été un problème
Tout a été un problème : pas les bonnes références sur le site, ipossible de joindre le service client, par mail, téléphone, whatsapp...
Frais de livraison marqué comme gratuit puis finalement facturé 160 € ...
Bref, mauvaise expérience client.
24 juli 2025
Antwoord van The Oblist
Bonjour Gabriel,
Nous sommes sincèrement désolés pour les difficultés que vous avez rencontrées et pour la mauvaise expérience que cela a pu engendrer. Notre Service Clientèle était exceptionnellement indisponible de vendredi à mardi inclus, et nous vous présentons toutes nos excuses si vous avez tenté de nous contacter durant cette période.
Concernant les frais d’expédition pour le mobilier ainsi que les articles volumineux ou lourds, il est indiqué à la fois sur la page produit et lors du passage en caisse que les frais de livraison sont communiqués après la commande. Nous sommes sincèrement désolés si cela n’était pas suffisamment clair au moment de votre achat.
Merci d’avoir pris le temps de partager votre expérience, et encore désolés pour les désagréments occasionnés.
Cordialement,
L'équipe The Oblist
Great Customer Service
The customer service and attention to detail about my order was outstanding. I really appreciated their assistance with shipping logistics and updates on the order timeline.
23 juli 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hello Max,
Thank you so much for your kind words! We're thrilled to hear that you were happy with our customer service and attention to detail. Keeping you informed and supported throughout the shipping process is very important to us, and we're glad it made a difference.
Warm regards,
The Oblist Team
Antwoord van The Oblist
Bonjour,
Merci beaucoup pour votre retour positif !
Nous sommes ravis que vous trouviez notre site agréable à parcourir.
Cordialement,
L'équipe The Oblist
Antwoord van The Oblist
Hello Christian,
Thank you so much for your wonderful comment! We're thrilled to hear you love the curation and décor — that's exactly what we aim for. 😊
Looking forward to welcoming you back soon!
Warm regards,
The Oblist Team
Great curation
Great curation! Helpful, responsive staff. Easy transaction. LOVE The Oblist
10 juli 2025
Antwoord van The Oblist
Dear Kevin,
Thank you so much for your kind words! 😊
We’re thrilled to hear you enjoyed the curation and had a smooth experience with our team.
Your support means a lot to us, and we look forward to welcoming you back to The Oblist soon!
Warm regards,
The Oblist Team
The purchase was smooth
The purchase was smooth, the delivery time very short and the article in great condition and as states, 5/5.
23 juni 2025
Antwoord van The Oblist
Hello Alejandro,
Thank you so much for your kind review! 😊 We're thrilled to hear that your purchase went smoothly, the delivery was fast, and the item met your expectations.
We look forward to seeing you again soon.
Warm regards,
The Oblist Team
Obsessed with the Oblist
Obsessed with this site, I've always scrolled it but when someone gifted me Justine Menard glassware from the Oblist and one glass arrived broken, they were so quick and sweet about sending a replacement. Will definitely return for future art and homegood needs!
12 juni 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hi Courtnie,
Thank you so much for the lovely review! We're thrilled to hear you've been enjoying browsing the site. We're really sorry one arrived broken, but glad we could make it right quickly !
Warm regards,
The Oblist Team
Un service clientèle à l écoute
Site internet sérieux. Merci à Chloé pour le suivi de notre commande et votre écoute.
18 mei 2025
Review zonder uitnodiging
Antwoord van The Oblist
Bonjour Chantal,
Merci beaucoup pour votre retour positif !
Nous sommes ravis d'apprendre que vous êtes satisfaite de notre service et de votre expérience sur notre site.
Cordialement,
L'équipe The Oblist
I’ve been a cutomer of Oblist’s for a while now
I’ve been a cutomer of Oblist’s for some time now. I am very satisfied with what the site has to offer and the excellent customer service. I will definitely visit the site again! Merci
30 mei 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hello Dmitri,
Thank you so much for your kind words and for being a loyal customer! We're delighted to hear that you're satisfied with our selection and customer service.
We truly appreciate your support and look forward to welcoming you back soon.
Warm regards,
The Oblist Team
Antwoord van The Oblist
Hello Sherri,
Thank you so much for your kind review! We're delighted to hear that you appreciated the uniqueness of our pieces and the care we put into presenting and describing them.
Warm regards,
The Oblist Team
GREAT SERVICE
Wonderful products and sublime customer service. Chloe was the most helpful and efficient. I will be shopping there again :)
6 mei 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hello,
Thank you so much for your kind words! We're thrilled to hear you loved our products and had such a positive experience with our customer service.
We look forward to helping you with future purchases!
Warm regards,
The Oblist Team
This has been a excellent experience to…
This has been a excellent experience to buy with oblist. They had been very helpful. Certainly they are in my options to continue purchasing. Thank you.
2 mei 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hello Roberto,
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with The Oblist. It was a pleasure assisting you, and we truly appreciate your trust.
We look forward to helping you with future purchases!
Warm regards,
The Oblist Team
Beautiful curated selection
Beautiful curated selection! I love my piece. Packing was done thoughtfully and it arrived well.
28 april 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hello Jennifer,
Thank you so much for your kind words! We're thrilled to hear you love your piece and that it arrived safely. Your support truly means a lot to us!
Warm regards,
The Oblist Team
Excellent service pendant et après la…
Excellent service pendant et après la commande. Contact à l’écoute, aimable et professionnel.
18 april 2025
Review zonder uitnodiging
Antwoord van The Oblist
Bonjour Catherine,
Un grand merci pour votre retour si positif ! Nous sommes ravis d’apprendre que vous avez été satisfaite de notre service, aussi bien pendant qu’après votre commande.
Votre appréciation de notre écoute, de notre amabilité et de notre professionnalisme nous touche beaucoup.
Cordialement,
L'équipe The Oblist
Great service
Great service, very helpful customer service. Quick responses and very kind.
9 april 2025
Review zonder uitnodiging
Antwoord van The Oblist
Hello,
We are very glad that we could assist you efficiently with your query and that you are satisfied with your experience with The Oblist !
Warm regards,
The Oblist Team
I love this Page
I love this Page. All of my living room is full of pieces form the oblist. Very chic, very classy.
30 maart 2025
Antwoord van The Oblist
Hello Nico,
Thank you very much for your kind words ! We are very pleased that you are satisfied with our selection and your experience with us.
Warm regards,
The Oblist Team
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