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Ocean World TravelReviews 

644
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always helpful and go above and beyond to make your holiday great. Nothing is too much trouble will search for holidays and advise accordingly Thank you for super service Kerry.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cruisereisbureau
  2. Cruiseorganisator

Geschreven door het bedrijf

Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.

As a thank you for booking with us

Free champagne & chocolates

Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.

Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

644 reviews

5 sterren
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5,0

Alle reviews

(644)

374 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren
Logo Ocean World Travel

Antwoord van Ocean World Travel

Thank you for your kind feedback! We're really pleased to hear that you found the booking process simple and easy. Making travel planning as smooth and stress-free as possible is exactly what we aim for. We appreciate you choosing Ocean World Travel and look forward to helping you with your next holiday!

Beoordeeld met 5 van de 5 sterren

The company looks after everything a…

The company looks after everything a through and professional manner as always top notch 22/6/26

22 juni 2026
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Antwoord van Ocean World Travel

Thank you for your kind review and continued support! We're delighted to hear that you feel everything is taken care of in a thorough and professional manner, and that our service remains consistently top notch for you. We really appreciate you choosing Ocean World Travel and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Carrie and the team are always very…

Carrie and the team are always very helpful. Nothing's too much trouble.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Ocean World Travel

Thank you for your lovely feedback! We're so pleased to hear that Carrie and the team have been consistently helpful and that nothing has been too much trouble. We really appreciate your kind words and your continued support of Ocean World Travel, and we look forward to helping you again soon!

Beoordeeld met 5 van de 5 sterren

Easy booking experience

Easy booking experience. Very knowledgeable staff

16 juni 2026
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Antwoord van Ocean World Travel

Thank you for your kind review! We're so pleased to hear that you had an easy booking experience and found our team to be very knowledgeable. We really appreciate your feedback and look forward to helping you plan your next trip with Ocean World Travel!

Beoordeeld met 5 van de 5 sterren

Efficient but with that personal touch

I have used Ocean World Travel for many years to book my cruises. They are local, friendly and give you that personal touch that you don’t get booking direct or with large agencies. Use them with confidence

16 juni 2026
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Antwoord van Ocean World Travel

Thank you for your lovely and thoughtful review, and for your continued loyalty over the years! We're delighted to hear that you find our service both efficient and personal, and that our local, friendly approach makes a difference compared to booking elsewhere. Your recommendation means a great deal to us, and we look forward to helping you with many more cruises in the future.

Beoordeeld met 5 van de 5 sterren

Perfect, couldn't ask for more.

Ocean World Travel and all it's staff always go above and beyond to exceed our expectations. They have always been friendly, helpful and professional. We would never choose to book with any other than Ocean World Travel for every aspect of cruise booking. Huge thanks to all at Ocean World Travel.

23 juni 2026
Review zonder uitnodiging
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Antwoord van Ocean World Travel

Thank you so much for your incredibly kind words! It means the world to all of us to know that we've consistently exceeded your expectations.

Providing friendly, helpful, and professional service is at the heart of everything we do, so it's wonderful to hear that this has made such a positive difference to your booking experience. Your loyalty and confidence in choosing Ocean World Travel for every cruise booking is the highest compliment we could receive.

We'll be sure to share your lovely feedback with the whole team, who will be thrilled to know their hard work is appreciated. Thank you once again for your support, and we can't wait to help you plan your next unforgettable cruise adventure!

Warmest wishes,

The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Good cabin

Good cabin. Good price. So that's Christmas 2027 on Borealis sorted. Thanks Carrie. New year's Eve fireworks in Funchal, Madeira take some beating and, yes, I have seen Sydney

16 juni 2026
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Antwoord van Ocean World Travel

Thank you for your lovely review!

We’re delighted to hear you’re happy with your cabin and the price, and it’s great to know everything is now sorted for your Christmas 2027 cruise on Borealis. We’re sure that will be a very special sailing.

We’ll also make sure your kind thanks are passed on to Carrie, she’ll be pleased to know she was able to help you. Your comments about New Year’s Eve fireworks in Funchal are spot on, it really is a spectacular place to celebrate, even alongside Sydney!

We truly appreciate your continued support and look forward to helping you again in the future.

The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Friendly staff, excellent service.

As always an efficient service from friendly knowledgeable staff who make the booking process straight forward.

15 juni 2026
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Antwoord van Ocean World Travel

Thank you for your kind review!

We’re delighted to hear that you found our team friendly, knowledgeable, and efficient throughout your booking process. Making things straightforward and stress-free for our customers is exactly what we aim for, so it’s wonderful to know we delivered that for you once again.

We really appreciate your continued support and look forward to helping you with your next cruise booking.

The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

First Fred Olsen Cruise

We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The only downside was that one of our credit cards was declined and I had to go through the bank's fraud department to unblock our card.

22 juni 2026
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Antwoord van Ocean World Travel

Thank you for taking the time to share your experience!

We’re really pleased to hear that you chose Ocean World Travel for your first Fred. Olsen cruise and that Ryan was able to guide you through the booking process. It’s great to know the service and support gave you the confidence to book with us.

We’re sorry to hear about the issue you experienced with your card being declined and appreciate how frustrating that can be. While these security checks are handled by banks rather than ourselves, we do understand the inconvenience it caused and we’re glad it was resolved so you could complete your booking.

Thank you again for your feedback and for choosing to book with us. We hope you have a wonderful cruise and look forward to helping you again in the future.

The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Ocean World Travel

Thank you for your lovely feedback!

We’re really pleased to hear that Jordan was patient and helpful during your booking experience. We’ll make sure your kind words are passed on to him, it will mean a lot.

We appreciate you taking the time to share your experience and look forward to helping you again in the future.

The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Very easy

Very easy, knowledgeable, friendly and helpful staff

12 juni 2026
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Antwoord van Ocean World Travel

Thank you for your kind review!

We’re really pleased to hear that you found the service very easy and that our team came across as knowledgeable, friendly, and helpful throughout your experience. That’s exactly the standard we aim to deliver every time.

We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future.

The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Made our original booking then decided…

Made our original booking then decided to extend it. Ryan sorted everything out , got us a great deal.
Easy to talk to- people pick up the phone!
Highly recommended- we will use them again

19 juni 2026
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Antwoord van Ocean World Travel

Thank you for your lovely review!

We’re really pleased to hear that Ryan was able to help you extend your booking and secure a great deal for you. It’s great to know the process was easy and that you felt you could reach us directly by phone when needed.

We really appreciate your recommendation and are delighted to hear you’ll be using Ocean World Travel again in the future. We look forward to helping you with your next cruise.

The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Asked via live chat for offers. Rang me back when they said they would. Gave me a few options. I booked the cruise I wanted. Received the documentation very quickly. Will Definitely book again with Ocean world

18 juni 2026
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Antwoord van Ocean World Travel

Thank you for your lovely review! We're delighted we could help you find the perfect cruise and appreciate your kind words. We look forward to helping you book your next adventure with Ocean World Travel!

Beoordeeld met 5 van de 5 sterren

Very helpful and pleasant

Very helpful and pleasant, nothing was too much trouble

21 juni 2026
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Antwoord van Ocean World Travel

Thank you for your kind review!

We’re delighted to hear you found our team very helpful and pleasant, and that nothing was too much trouble. Providing a smooth and supportive experience for our customers is exactly what we aim for.

We really appreciate you choosing Ocean World Travel and look forward to assisting you again in the future.

Kind regards,
The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

I phoned this afternoon to see if there…

I phoned this afternoon to see if there were still cabins for a cruise in November 2027 which some friends have booked on. I spoke to Emily and she was very helpful & professional and got me booked onto the cruise. Confirmation paperwork work received within the hour. Great service. Thank you!

20 juni 2026
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Antwoord van Ocean World Travel

Thank you so much for your wonderful review!

We're delighted to hear that Emily was able to help you secure your cabin and make the booking process smooth and straightforward. Providing helpful, professional service and prompt confirmation is exactly what we strive for, so it's fantastic to know we met your expectations.

We really appreciate you choosing Ocean World Travel and hope you have an amazing cruise with your friends in November 2027. If there's anything else we can help with before you set sail, we're always here to help.

Kind regards,
The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

We have been using ocean world travel…

We have been using ocean world travel for many years,and have found the staff to be extremely helpful friendly and polite,especially Michelle, carrie and kerry,and would not hesitate to recommend them to friends and family, overall experience with them excellent

20 juni 2026
Review zonder uitnodiging
Logo Ocean World Travel

Antwoord van Ocean World Travel

Thank you so much for your wonderful review and for your continued loyalty over the years.

It means a great deal to us that you've consistently had such positive experiences with our team. Michele, Carrie and Kerry will be delighted to hear your kind words – they are passionate about providing friendly, helpful service and making every booking as enjoyable and stress-free as possible.

We're especially grateful for your recommendation to friends and family. Thank you for choosing Ocean World Travel, and we look forward to helping you plan many more unforgettable holidays in the years ahead.

Kind regards,
The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Kerry was again very friendly and made…

Kerry was again very friendly and made booking the cruise very easy and straightforward. Thank you

20 juni 2026
Logo Ocean World Travel

Antwoord van Ocean World Travel

Thank you for your lovely review!

We're so pleased to hear that Kerry once again provided a friendly and seamless booking experience. Making the process easy and straightforward is exactly what we aim for, and we're delighted that Kerry was able to help.

Thank you for choosing Ocean World Travel. We hope you have a fantastic cruise, and we look forward to assisting you with your future travel plans.

Kind regards,
The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient, most helpful and very friendly staff who treat you with kindness at all times. Used them now for about 27/28 years and would not use anyone else.

19 juni 2026
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Antwoord van Ocean World Travel

Thank you for your fantastic review and for your amazing loyalty over the last 27–28 years.

We're delighted to hear that you've consistently found our team efficient, helpful and friendly. Building long-lasting relationships with our customers is something we're incredibly proud of, so knowing you wouldn't use anyone else means the world to us.

Thank you for your continued trust and support. We look forward to helping you create many more wonderful travel memories for years to come.

Kind regards,
The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Phoned back after we expressed interest…

Phoned back after we expressed interest in a cruise which was originally fully booked. Emily was very helpful and we booked a suite which we originally wanted on that cruise.

19 juni 2026
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Antwoord van Ocean World Travel

Thank you for your wonderful review!

We're delighted that Emily was able to follow up with you and help secure the suite you originally wanted. We know how exciting it is when the perfect cabin becomes available, and we're so pleased we could make it happen.

Emily will be thrilled to hear your kind feedback, and we truly appreciate you choosing Ocean World Travel. We hope you have an incredible cruise and look forward to assisting you with your future travel plans.

Kind regards,
The Ocean World Travel Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff

Friendly and helpful staff. This is the 4th cruise I have booked with them. Can’t do more to help. A fantastic company to deal with.

17 juni 2026
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Antwoord van Ocean World Travel

Thank you so much for your fantastic review!

We're delighted to hear that you've found our team friendly and helpful, and we're especially grateful that you've chosen to book your fourth cruise with us. Your continued trust and loyalty mean a great deal to everyone at Ocean World Travel.

It's wonderful to know that our team has been able to support you every step of the way. Thank you for your kind words and recommendation—we look forward to helping you plan many more unforgettable cruises in the future.

Kind regards,
The Ocean World Travel Team

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