Olivenorma Reviews 

I really love ❤️ the set of rings. I never thought I would be this amazed on free ring. I know I will buy from you again. Amazed !!!100 0/0 thank u Janet A.?

I ordered the 3 pyramids. They are absolutely stunning and I would buy from this business again. I reached out to the team with a query pertaining to delivery and they were very prompt with their response. I am very pleased overall with the experience. It’s not easy to find shops like this :)

Olivenorma is a total SCAM. Do your research first! They have been so dishonest, they should be removed from the Internet.

Very very pretty and fast shipping

Got 2 Orgonite pyramids, epoxy covered supposedly gemstones. looks good and mostly feels good , used for meditation i can feel the positive energy flow increase.

I spent 200 dollars on a really bad product because I didn’t do my research properly and placed the order impulsively. I didn’t expect the quality to be so poor, and they don’t offer returns or exchanges. Later, I looked it up and found out that what I thought was an Australian local company actually shipped the product from China. If it’s something cheap that only costs a few dollars, it’s fine — but don’t spend money on big items.

I had a similar experience that another reviewer here seemed to have had. I tried to contact the company that the silver finish on my ring was coming off after wearing it only three times. I was then unable to get another email through to them (even with the original email address I used the first time). The jewelry looks nice at first, but I would question the quality of the materials.

Solito giochino, l’anello in foto ha un cristallo trasparente su filo d’oro come da descrizione mentre quello ricevuto è di rame “forse” con un qualche materiale opaco!!!!!

Es dauert ewig bis die Ware geliefert wird. Seit Bestellung sind eine Woche vergangen, ohne eine Meldung.

Das Geschäft hat keine Chance auf dem aktuellen Markt, wo mittlerweile Bestellungen nach 1,5 Stunden geliefert werden.

Ottima fattura e attenzione nella protezione di ciò che inviano

Olivenorma is a scam. My order was marked “delivered,” but nothing ever arrived. I have cameras proving no delivery, and they use a cheap courier while refusing to take responsibility. Still waiting for my package—don’t waste your money here.
Joelle

**If you don’t want to read the full review then please note this; if you’re trying to obtain a refund, don’t accept their rubbish ‘ we can only give you 20% and you can keep the product. That’s the best we can do’ nonsense. They know they’re selling products of poor quality, that are not as advertised- this is all just part of their scam, I believe. It’s not acceptable and not what you’re entitled to. You’ll go back and forward A LOT but if you keep pushing, you’ll get a full refund. They also refuse to pay for the return postage, so you’ll probably get to keep the item too. (Not that you’ll want to!) If you need to escalate, go though your bank or PayPal.**

Full review: Absolutely awful. As others have stated, the products they sell are cheap imitations and of very poor quality. I ended up having to go to PayPal for a refund after much back and forth with them. Here’s an excerpt from one email I received from Olivenorma;

‘We would like to sincerely apologize for any misunderstanding. We completely understand your frustration and acknowledge that the items you received are faulty and not as advertised.

Unfortunately, as per our policy, we are unable to cover the return postage or provide prepaid labels. However, we will gladly process a full refund for your order once the items are returned. Alternatively, if the postage costs are too high for you, we can offer you a 40% refund for the items in question, which is the best we can offer under these circumstances.’

They literally admitted the item was faulty and not as advertised, but refused point blank to pay for return postage. If I’d paid for the return myself, I’d have lost about half of the initial cost of the items to postage; the items I bought were HEAVY, and they’re based in China and I’m in Australia, hence the extremely high cost. As I mentioned, I went back and forward with them many times- they kept upping their crappy lowball ‘this is the best we can do offers’; which was always a partial refund and keeping the items, or, me paying the crazy postage costs to return- then they’d give me my money back.

The fact the items are fake/cheap replicas of what’s advertised and their refusal to pay for the return (which meant they were not acting in accordance with my statutory consumer rights), enabled me to open a case with PayPal- so that was something at least!

Only once I’d lodged a dispute with PayPal and notified them of this, did they actually make any real attempt to property rectify the situation- by which point it was too late.

Their products, business practices and customer service are all awful. Please save yourself from the headache I’ve endured. Hopefully this review can help someone! :)

08/09- response to Olivenorma;

My issue wasn’t with the imperfections during the plating process- they were with the fact the items were 3x as thick as advertised; looking nothing like the photos. One also had a large CHIP and a CRACK, both were glued together (when meant to be one solid piece) AND they were advertised as genuine rose quartz (there’s nothing genuine about them).

Any steps you took to remediate this situation were taken AFTER PayPal stepped in and refunded me- therefore completely redundant. And you know this.

Nice try though.

I have now received my order - after 1st delivery was an empty package
Company were very apologetic and resent the order. It arrived yesterday… the bracelet is ok the gemstones are very small so will not use this as a gift…. Disappointed

Great company and products will definitely be ordering more stuff.

The team at Olivenorma are very helpful and managed to solve my order issue in a professional manner. They answered emails quickly and politely. I’m very happy with my purchase.

The ring is order is amazing and beautiful I will definitely order from them again

This is a very good company to buy from , my ring is beautiful, a great price, value for money, and great customer service, I certainly will be buying from them again.

Excellent products, great communication, easy returns policy! Thank you!

Love the rings!!! They fit perfect!!

Ich habe bei Olivenorma bestellt und die Ware wurde laut Versandstatus angeblich zugestellt – bei mir kam aber nie etwas an. Weder im Briefkasten noch bei Nachbarn oder in der Umgebung war etwas zu finden. Trotz mehrfacher Kontaktaufnahme und der Bitte um Klärung oder Erstattung wurde ich immer wieder vertröstet oder sollte mich selbst um das Problem kümmern.

Am Ende habe ich mein Geld nicht zurückbekommen und keine Ware erhalten. Ich kann nur dringend davon abraten, dort zu bestellen – absolut enttäuschend und unseriös!