Omega PLC Reviews 

134
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

I was searching for spare part for Sheraton Larder unit BS140032 (Kessebohmer Pull Out Larder Frame Parts). They understood what I was after and a few days later I have the part FOC! Nikki (Customer S... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I have my Omega kitchen purchased via developer (new build). I am VERY careful kitchen user as I probably have some kind of mild OCD. I make sure that surface is dry all the time, wipe off any wate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went to Omega Plc showroom recently and had a wonderful experience. We had a thorough tour especially focusing on the shaker style kitchens/boot rooms/utility rooms. There was no rush, all question... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Well what can we say. What a great company to buy from. A couple of items wrong but swiftly corrected. Nothing came damaged. Such good put together quality kitchen. We wouldn't hesitate to buy anoth... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelfabrikant

Over Omega PLC

Geschreven door het bedrijf

Made in Britian
For over 25 years we've taken pride in manufacturing truly rigid kitchen cabinets in Doncaster, South Yorkshire, Britain.
 
Our Kitchens
We specialise in the art of design and craftsmanship, offering the freedom to choose between sleek modern designs or warm, inviting traditional styles. Each kitchen in our lineup is meticulously designed and produced using the latest cutting edge technology. This ensures we can offer quality, innovation and service required for the ultimate satisfaction. With our extensive choice of door styles, accessories, cabinet finishes and colours, our diverse collection allows the creative freedom to design outstanding kitchen spaces.
 
Our Brands
We are proud to manufacture high-quality, branded kitchens and supply them through our network of retail and contract partners across the UK. Among our distinguished brands are Novus, Sheraton, Mackintosh, English Rose and Chippendale.
 
Our Cabinets
Across our brands, we manufacture both rigid and ready to assemble cabinets. You'll be spoilt for choice with 11 different cabinet colours.
 
Our Doors
Our 19 painted door styles and 22 painted colours allow 418 ways to match, creating a truly bespoke kitchen across our brands.
 
Our Paint Collection
Our extensive collection of 22 painted colours allows customers to create a truly bespoke feel to their new kitchen.
 
Unrivalled Service Proposition
With over 25 years of expertise in crafting high-quality, rigid, and ready-to-assemble kitchens, our commitment to excellence is unwavering. Housed within our purpose-built manufacturing complex, spanning an impressive 405,000 square feet on a single site, we possess the capability to produce up to 43,000 kitchens annually. This remarkable production capacity is further fortified by our extensive stock holding, allowing us to offer exceptional lead times, supplemented by swift additions and remedial services. Having invested over £20 million in cutting-edge plant and warehouse facilities, we stand as a financially robust business partner, fortified by enduring and resilient supply chain partnerships. Additionally, our showroom space stands as a testament to our dedication, featuring an array of inspirational designs to ignite your creative vision.

Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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3,7

Alle reviews

(134)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amy saves the day

I have had an Omega kitchen fitted about 20 months ago and it looks fabulous, lovely finish and well fitted by an independent kitchen installer. I have however recently noticed a blemish develop on one of the doors and the painted finish is starting to wear off on some of the others. Nothing serious but worrying about the future robustness of the units.
I contacted Omega directly and spoke to a very efficient and helpful lady called Amy. Amy has been brilliant, organised new doors to be sent and has put my mind at ease regarding these and any other problems that might occur. Whilst disappointed that I have had to raise these issues I have every confidence that they have been rectified.

17 juni 2021
Review zonder uitnodiging
Logo Omega PLC

Antwoord van Omega PLC

Good Afternoon David,
Many thanks for taking the time to leave your review, We really appreciate it!
Omega plc have recently taken ownership of this platform. I will pass your kind comments to Amy who will be thrilled.
Kind Regards
Vicky Martin
Retail Customer Services Manager

Beoordeeld met 5 van de 5 sterren

Needed replacement doors

Needed replacement doors, spoke to a very nice person called Amy who dealt with my problem curtuously.and efficiently. Details and photos sent and within days replacement doors arrived on my doorstep. Ten out of ten. Many thanks Amy.

29 januari 2021
Review zonder uitnodiging
Logo Omega PLC

Antwoord van Omega PLC

Good Afternoon Colin,
We appreciate you taking the time to leave your review, Omega plc have recently taken ownership of this platform. I will pass your kind comments on to Amy.
Many Thanks
Vicky Martin
Retail Customer Services Manager

Beoordeeld met 1 van de 5 sterren

PVC WRAP LIFTS

Have had a technica stone kitchen for 12 years
ALL THE END PANELS HAVE LIFTED AND NEED
REPLACING. HAD SOME DONE 2 YEARS AGO BUT NOW THE REST ARE ALL LIFTING
BEWARE IT WOULD APPEAR THAT THE GLUE FOR THE PVC WRAP DOESN’T SEEM TO LAST

15 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

outstanding quality kitchen

We recently had a kitchen & flooring fitted and we are absolutely thrilled and pleased with the workmanship, quality of the kitchen and work standards. John was very helpful from start to finish with giving advice on products and fitting of the kitchen. We cannot fault the white goods and these are of great quality but most of all saving money!

We highly recommend Omega Interior & Kitchens Ltd as the service of high quality and I would if in the future need a new kitchen, I would use Omega again. They beat on quality and price than the leading kitchen companies.

Thank you John for giving us our dream kitchen.

16 december 2019
Review zonder uitnodiging
Logo Omega PLC

Antwoord van Omega PLC

Good Afternoon Karen,
Thank you for taking the time to leave your review, its greatly appreciated.
We have recently taken ownership of this platform and will pass on your kind comments to John.

Kind Regards
Vicky Martin
Retail Customer Services Manager

Beoordeeld met 1 van de 5 sterren

My name is Gillian Lawler and I wrote…

My name is Gillian Lawler and I wrote and posted a review on 23rd October 2019 with reference to my dealings with Omega kitchens. I really hoped that I would get some acknowledgement from the area manager James. But I have to say ‘nothing’ not even a whisper. How does this company continue to trade under such appalling business.

2 november 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Warning poor quality equipment and…

Warning poor quality equipment and appalling customer service!

I have over the last two years bought 4 expensive kicthen taps - the American style OPX557 Tap Flexio Semi-Professional Chrome unit for some barn renovations from Omega plc.
They are beautiful units but they fail during the first 12 months and the company does not want to know or help.
They were purchased through a large kitchen supply company from Omega and cost over £400 each.
The spray head device has seized up in 3 out of the 4 unit I bought and the last is now very stiff to use.
The company after a month has continually failed to take any notice or action.
I strongly suggest anyone using them or purchasing from them think twice as some their equipment is suspect and the customer service appalling!

John Slade

8 oktober 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely awful customer service

Absolutely awful customer service, massive delays with delivery, we are missing several parts of our kitchen and I cannot for the life of me get hold of them on the phone. I have no idea when my kitchen will arrive having spent over £15,000 on a kitchen. Avoid like the plague.

27 augustus 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor fitted kitchen

This company so far have fitted a kitchen in a new home but have not sealed the sink properly so the work top has swollen due to water ingress. We reported via our builder. It took months for them to visit. Eventually they booked re fitting of the work tops. After they was replaced they left damaged plaster board and they have not fitted the sink properly. Now the Sink is not flush with the worktop and is raised on one side. Again we complained via the builder and there suggestion was to cover it up by applying white mastic around the sink. I said I didn’t want it covering up and the sink should be installed properly, however while I was at work they let themselves in using the site managers key and put white mastic around it anyway. Since then we have found a chip in the sink and are waiting to hear back about it being re-fitted, and we are still waiting to hear about wall repairs. Terrible service, poor workmanship. Do not use.

18 maart 2019
Review zonder uitnodiging

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