Omihomestore Reviews 

I had a positive experience working with omnhome. Emma always responded with information regarding my problem. The only problem I had was I wanted to return the product but the location was far more expensive than the products were in the beginning. But they (Emma) and her team help resolve the issue.

Emma was Great, she helped me cancel my membership.
Very good customer service on Emma's part.
Thank you Emma.

Emma resolved my concern quickly and professionally.

This company is nothing but a rip off and a con artist. Their website is deceiving and misleading. They advertise that you only need their product to access all sort of services online. THEY ARE LIARS. One click and I find out from my bank that I have purchased one fire stick and shortly afterwards I get a notification from my bank that I purchased another two fire sticks. There is no opportunity to review anything before you are charged. They tell you that you must cancel your order within one hour as they have initiated shipping after that. The order was shipped days later. THEY LIED AGAIN. They also give you a song and dance about returns which you have to send to China even though the product was shipped within North America The. They offer to refund you 50% of the last two devices and if you don’t accept that right away the refund is reduced to 30%. A couple of days later another charge appeared on my credit card for a membership I did not request. Same story on a refund. Stay away from the company THEY ARE CROOKS! If I could give them a -10 rating or higher I would.

Ordered a TV stick which said I could watch Hulu, Peacock, Paramount+ and more for free and so I ordered three for our three TVs. It is nothing more than a Fire Stick. Want to return them and they said okay but to ship to their China address. Of course, it would cost over $100 to return them so now I guess I have three useless sticks.

Ordered a tv stick and it does not work at all. Total waste. also they start charging $40 a month for somehting and when asked to cancel they make some excuse and keep charging. STAY AWAY FROM THIS SITE.

Very caring and responsive customer care. Excellent customer service. Highly recommended. Thank you very much.

Emma was great explaining my options she helped me resolve one of the issues I was facing. We still have a little more to do. But, I’m confident she will pull through on the next leg as well.

Long advertisement for a tv stick that allows you to watch everything for free. Of course it’s the “too good to be true” scenario but the add seemed so authentic. Turns out to be a total scam. Just a simple fire stick that does nothing if you allready have a smart tv. A total scam. Customer service is non existent.

“Great customer service. Easy and stress-free.”

“Emma was quick and very helpful.”
“They solved my problem right away and were super friendly.”
“Great customer service. Easy and stress-free.”

Ordered 4 black mouse repellent devices plus tax plus expedited shipping,,$109.75 charged to account and paid on Nov 21, 2025. Received notice shipment reached customs in Italy. Tracking # 37155M182829, No where in checking was out of the States mentioned. Last notice and no receipt of items. I am 81 and on a very limited budget and I work still work to pay bills. Mice cause a lot of damage so I decided to order the devices as I hate the poison. This is a scam and hopefully karma or something will catch up to these people. Learned my lesson...if I cannot find something in a local store I will do without. This is not a large sum to many but to someone who lives paycheck to paycheck with no aid in sight it matters. If you can live with it I can live without it but I will use my voice and social media to fight against your company....OMIHOME Store.

Once contacted they informed me of the reason for the charge. They offered me some options and we're very helpful. Enjoyed getting the issue resolved quickly.

Company advertised TV stick on YouTube With promises of free, no subscription premium applications, like Netflix, HBO Showtime, all of the television viewings that require a subscriptions at no charge
The product does none of that and furthermore is very difficult to load any of the programs that you can normally load on a smart TV or a fire stick
When asked for a refund, they require you to send it back to China, which cost $60 or more and they also tell you to mark the cost less than five dollars to avoid problems with customs
They are a total scam and I hope other consumers do not buy what they are advertising on YouTube
I don’t understand how PayPal can do business with companies like this!

Don't purchase from this company! They will bill you on purchases you did not buy so be
ware. Still trying to get it repaired.

Do not go near this site under any circumstances they are total crooks.

I tried in August to order a $64 ‘stick’ for access to alternative TV channels and they fraudulently used my credit card to send me $450 worth of sticks and subscriptions.

I cancelled the order within 3 minutes and they still sent it. I sent it straight back without opening the package. They said if I wanted a refund I had to send everything back. I did this at a cost of $78. However, the package has been stuck at Chinese customs since September and Emma at Omni Homestore refuses to contact the customs clearing house to have the item cleared. This is after I gave all the information on how she can do this after an investigation by New Zealand Post.

I have sent over 30 emails and although the order was cancelled within 3 minutes, well within the 12 hours cancellation period/policy they wouldn’t cancel it. I am out of pocket over $500, a very expensive lesson.

Omni Homestore are total crooks. Not worth the sleepless nights and over $500 I have lost due to their deception, dishonesty and incompetence. STAY AWAY FROM Omni Homestore! They continue to refuse to refund me as they haven’t received the good that I have returned to them, the goods I cancelled after I saw the fraudulent transactions on my credit card go through. That I cancelled after 3 minutes. Even though their own cancellation policy states 12 hours.

The policy is below, however, it is all Lies.

We offer 24/7 Customer Support for all of our customers.
Your happiness and satisfaction is our #1 priority.
Cancellation Policy
You have 12 hours after placing an order to request a cancellation prior to the order being dispatched. Once of the order has already been dispatched, you will have to go through our regular returns policy.
Returns Policy
You have 30 days after receiving your order to request a return for a potential refund or store credit with a member of our customer support team. Please reach out to our customer support team before sending your opened or unopened order back.
Please allow 5-10 business days for your refund to be fully processed by your financial institution.
Exchange Policy
We offer FREE exchanges in the form of store credit for issues related to sizing. Please reach out to our customer support team in order to process an exchange.

Ordered the fake Flick TV stick and they lie and will not refund you and nothing I s loaded on it there is no remote and they give all excuses ..we are a small business we will refund but it never comes then oh you have to pay 40.00 to ship to China be aware they are scams

The Flixstick they advertise does not work, I could not even get a single TV channel to run on my TV. Also I ordered 2 devices and they sent 4 and charged me for them. To return them I have to send them to China. No shipping company will take them to return. Finally, after they arrived I find out Im being charged $49.99 a month for membership that I did not sign up for. TOTAL SCAM!!!!!

We purchased 3 Firestick cloans for $49.95 each. The company claimed that they provided free connections to all of the popular streaming companies like Apple, Disney, Netflix etc implying you could then actually watch programs on these sites. Once we received the merchandise, we were charged a monthly fee to use them, but that did not connect us to anything. We were able to dispute to monthly fee and have it returned but not the 3 devices. When I requested a refund the company required I send them to PPC. That's China. Freight for 3#'should be $30.
This company is a fraud..