Unbelievably class service, felt very calm and comfortable making the purchase, nothing was ever to much trouble, even answered questions on a Saturday and Sunday and while at a child’s birthday part... Toon meer
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Lees wat reviewers zeggen
An amazing experience! Friendly and professional. The watch was exactly as described and at a very competitive price. Communication was first class. Thank you James for one of the best and straigh... Toon meer
Great experience. James was responsive and helpful on initial call and WhatsUp chats. Visited office and met James and Matt and see watch. These guys are very pleasant, knowledgeable and I felt really... Toon meer
James had very fast and informative responses to my questions over WhatsApp when tracking down my dream watch. When I visited, Matthew was personable and smoothly sized the watch to my wrist. Tucked a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a renowned luxury timepiece curator, dedicated to providing a personalised service that caters to discerning watch enthusiasts looking for the finest pre-owned Swiss watches from renowned brands such as Rolex, Audemars Piguet, Patek Philippe and more.
Contactgegevens
64 Knightsbridge, SW1X 7JF, London, Verenigd Koninkrijk
- 0203 6678 889
- hello@onaro.co.uk
- onaro.co.uk
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Excellent customer support and…
Excellent customer support and interaction. The watch condition was even better than described and delivered next day free of carriage charge.
Rolex Daytona 116520 Onaro Review
Bought my Daytona 116520 through Onaro; I highly recommend them for their service. James looked after me from enquiry through to delivery and checked in to make sure everything was satisfactory. Really top bloke and a pleasure to deal with. If only more companies showed such attention to detail with their clients. You will not be dissatisfied buying from Onaro. The watch itself is stunning and came with all the relevant boxing and paperwork.
Matt
Matt, James and the team at Onaro are a pleasure to work with. Resourceful, knowledgeable, flexible and accommodating. They source beautiful and unique pieces as well.
Amazing Aquanaut purchase from James…
Amazing Aquanaut purchase from James today, He really is the nicest most knowledgeable and honest watch dealer in the UK
From start to Finish James and Onaro really deliver a proper 5 star service
Can fully recommend Onaro and this is my 4th purchase
Simply the BEST
Top company
Great company , clear, open, fair pieced and top service. Would absolutely recommend James to any friend or family member who wanted a top end watch
Collected my holy grail watch from…
Collected my holy grail watch from Onaro today, I could not have been in better hands, the process was smooth the service was excellent. Walked into a private and beautiful boutique, was treated with refreshments after a long drive, James and Matthew were great to deal with, helpful, friendly and informative. Extremely pleased with my purchase and very glad to buy from them. Highly recommend. Thanks!
Excellent service from James
Excellent service from James. He answered all my questions, covered everything in detail, and provided a top level overall service. Very happy with the new watch.
Great buying experience
I was welcomed by James at their lovely venue in Knightsbridge,next to the Mandarin Oriental hotel.
I ended buying one of the pieces I was interested in.
The piece was even better in the flesh,and the whole purchase experience was seamless and enjoyable
Would highly recommend the team.
Thanks
The service and customer support from…
The service and customer support from this company is second to none, the only place with this type of service is the UAE.
Brought a watch for my birthday and got it delivered on the same day.
Cannot recommend enough!
Highly recommend
Noticed a time piece on the website I had been eying for a while. Contacted the owner who responded immediately - the whole transaction from start to finish was smooth and professional. Would 200% recommend and would buy from Onaro again. Great team
What a great experience
What a great experience. Mathew and James were knowledgeable and quick to respond. The purchase was seamless. I would highly recommend Onaro
Another fantastic experience with James…
Another fantastic experience with James at Onaro. From start to finish, the process was top class. I wouldn’t hesitate to highly recommend Onaro to anyone looking for exceptional service.
Had to leave a review
Don’t normally leave reviews but had to share this experience
Visited the showroom with my wife and we received the best customer service we have ever had.
James & Matthew treated us with respect professionalism and a transparent way of doing business
We will definitely be returning to buy our next watches from this fantastic company wish I had found them earlier in my watch collecting journey.
Overall very good
Seller on Chrono24. Good price, beautiful watch and received in only a few days. Thank you
Great experience dealing with James at…
Great experience dealing with James at Onaro. After a few messages about the watch I was interested in, we met up at their lovely offices and after sizing the watch, he took me through a lot of useful info and advice and then I walked out with my stunning new watch. Would highly recommend Onaro - totally professional, straightforward and James a really nice guy.
Fantastic service & professionalism…..
This was the first time using Onaro so was very careful doing background checks and gaining as much info as possible.
All proved correct!
They (James) have been attentive and professional from first contact to the final delivery and payment.
They gave me confidence from the start following up messages and keeping in contact throughout the process. The watch was in perfect/mint condition as stated. They looked after the transportation both ends so my mind was put at ease with couriers.
Couldn’t ask for more. Great service. Would highly recommend!!
True professionals
James is a true professional. From the get go made the transaction smooth and made me feel comfortable. Cannot recommend Onaro highly enough.
Fantastic experience
James and the Onaro team did a fantastic job in obtaining an unworn Daytona Ghost for me. Really appreciated his knowledge and advice and I will be back again for my next watch !
Paul S
Super responsive
Super communication from the first message. ( unlike another company we had contacted a few days earlier) Very responsive to all my questions. ( Sorry James!) initially saw watch online then made arrangements to reserve / view (10% deposit and ID sent)
Beautiful private members club in Kensington, Onaro has an office upstairs to view the watches. James went through all details of the watch and told us what to look for with regards to authenticity. Would not hesitate doing business again, will message James when next looking for one. It can be a dodgy game looking for watches but Onaro made us feel reassured to trust them.
My husband loves his new watch!
Thanks again for looking after us ☺️
Another great experience with James at…
Another great experience with James at Onaro. Sourced a new, unworn watch for me at significantly under the list RRP. All done very efficiently within a few days. Highly recommended.
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