My experience with using boots on line Doctor. Has been very satisfactory and easy to apply and use. And on collection of my prescription I was very impressed with how I was taken into a private room... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Pros. Very easy to navigate website. Quick decision and availability of prescription. Good contact with health professionals. Cons. Not able to receive prescription by post. We live in the outer H... Toon meer
Bedrijf heeft geantwoord
The process of getting an adrenaline pen was very easy and when ordering the pen it was a user friendly system and easy to do. When I hadn’t received any messages about my prescription I went into the... Toon meer
Bedrijf heeft geantwoord
I had a really good experience with Boots Online Doctor. After having issues with a similar service from another pharmacy where my messages were ignored (I’ve mentioned that in another review), I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Boots Online Doctor
Geschreven door het bedrijf
Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.
Contactgegevens
Verenigd Koninkrijk
- onlinedoctor.boots.com
Convenient care without the hassle
4,4
Uitstekend
5K reviews
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Antwoord van Boots Online Doctor
Thanks for your feedback Debbie! We're really pleased to hear you found our service easy to use and that you received helpful advice.
Thank you for using Boots Online Doctor!
A good safe service
I was sent the correct medication, that was only sent when authorised by a clinician.
27 april 2026
Antwoord van Boots Online Doctor
We're happy to hear that you received the correct medication after authorisation. We appreciate your positive feedback and are grateful for your time!
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
We're really pleased you found our service excellent and quick!
Thank you for choosing Boots Online Doctor!
Antwoord van Boots Online Doctor
We're happy to hear that your general practitioner suggested our services, and that you had a positive experience.
Thank you for using Boots Online Doctor!
The doctor was thorough and helpful…
The doctor was thorough and helpful with suggestions
28 april 2026
Antwoord van Boots Online Doctor
Thank you for sharing your positive experience with us Lisa! We're happy the doctor was thorough and provided helpful suggestions.
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
Thank you for the review Mike! We’re so pleased to hear you found the experience easy and convenient. Making things simple and hassle-free for our customers is what we strive for.
Thank you for using Boots Online Doctor!
Responding quickly for each message
28 april 2026
Antwoord van Boots Online Doctor
We appreciate you taking the time to leave us feedback! We're so happy to hear you received quick responses to each message.
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
Thank you for the review Tracey! We’re delighted to hear you were happy with our quick service. Providing fast and efficient support is always a priority for us.
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
Thank you for your positive feedback! We're happy you found us easy to approach and quick to respond to your needs.
Thank you for using Boots Online Doctor!
There if you need them
There if you need them . Quick to respond. Good support and advice including videos
28 april 2026
Antwoord van Boots Online Doctor
Hi Pierre, we’re really pleased to hear you found the team responsive and supportive, and that the advice and videos were helpful. Thanks for choosing Boots Online Doctor! 😊
Ordering mounjaro
Site easy to navigate. Straightforward questions.
Ordered medication without any problems.
30 april 2026
Antwoord van Boots Online Doctor
Hi Alison, we’re pleased to hear you found the website easy to navigate and the process straightforward. It’s great to know your medication was ordered without any issues. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Thank you for the review Michael! We’re so glad you appreciated our transparency. Clear, honest communication is something we work hard to provide, and it means a lot to know it made a positive impact on your experience.
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
Hi Susan! we’re really pleased to hear you found the service supportive and informative. We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Hi Michael! we’re really pleased to hear you found the ordering process easy and that delivery was timely. We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Service was easy to communicate with…
Service was easy to communicate with got my prescription in know time well package
30 april 2026
Antwoord van Boots Online Doctor
Hello, we’re really pleased to hear you found the service easy to communicate with and that your prescription arrived promptly and well packaged. We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Customer service have been helpful but…
Customer service have been helpful but I am still waiting on item from pharmacy 2 weeks after prescription issued. Apparently I just have to keep checking with branch for delivery of item. Paid a lot of money for item so not at all happy. Won’t use Boots online doctor again or recommend.
7 mei 2026
Review zonder uitnodiging
Antwoord van Boots Online Doctor
Hi Alexandra, we’re sorry to hear about the delay and understand your frustration, especially after waiting this length of time for your item.
We have requested further details so this can be reviewed, and a member of the team will be in touch with you directly via your account as soon as possible. Thanks for choosing Boots Online Doctor!
Discusting service
Discusting service. Cancelled my order within 10 mins of being excepted and they chaged me £40 there is nothing in the terms and conditions that it's that amount..now going to the ombudsman. They've deleted all messages but I have copies...BE CAREFUL BEFORE GOING AHEAD.
7 mei 2026
Review zonder uitnodiging
Antwoord van Boots Online Doctor
Hi Kathy, we’re sorry to hear you’re unhappy with your experience. Please see below for our terms and conditions stated on our website when you placed your order:
"By placing your order, you agree to such clinical assessment and accept that you shall have no cancellation rights for any order of a) consultation and prescription Services or b) any medicines (in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).
No refunds will be issued in respect of orders placed for our consultation and prescription Services"
Any refund issued is provided as a gesture of goodwill, provided the request is made within 14 days of the order being placed, as our terms and conditions state that consultation and prescription services are non-refundable. Please note that administrative fees are retained to cover the clinical and prescribing costs already incurred.
We appreciate your feedback and would encourage you to contact our support team directly if you would like this reviewed further. Thanks for choosing Boots Online Doctor!
Prompt responses to any questions and…
Prompt responses to any questions and prescriptions arrive in good time. 🕰️
27 april 2026
Antwoord van Boots Online Doctor
Hi Lindsay, we’re really pleased to hear you received prompt responses to your questions and that your prescriptions arrived in good time. We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Hi Margaret, we’re really pleased to hear you found it easy to access what you needed. We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Hi Anthony, we’re really pleased to hear you found the service quick, easy to follow, and that the advice was helpful. We appreciate you taking the time to leave a review.
Thanks for choosing Boots Online Doctor! 😊
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