My experience with using boots on line Doctor. Has been very satisfactory and easy to apply and use. And on collection of my prescription I was very impressed with how I was taken into a private room... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Pros. Very easy to navigate website. Quick decision and availability of prescription. Good contact with health professionals. Cons. Not able to receive prescription by post. We live in the outer H... Toon meer
Bedrijf heeft geantwoord
I had a really good experience with Boots Online Doctor. After having issues with a similar service from another pharmacy where my messages were ignored (I’ve mentioned that in another review), I... Toon meer
Bedrijf heeft geantwoord
The process of getting an adrenaline pen was very easy and when ordering the pen it was a user friendly system and easy to do. When I hadn’t received any messages about my prescription I went into the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Boots Online Doctor
Geschreven door het bedrijf
Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.
Contactgegevens
Verenigd Koninkrijk
- onlinedoctor.boots.com
Convenient care without the hassle
4,4
Uitstekend
5K reviews
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Antwoord van Boots Online Doctor
We appreciate your positive feedback! We're so glad we answered your questions promptly for you.
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
Thank you for your feedback! We’re pleased to hear you were happy with the speed of the service.
Thank you for using Boots Online Doctor!
Happy with my experience
Happy with my experience. Not the cheapest, but the clinicians work past normal working hours and as a result are really quick to make changes to orders or resolve queries
13 februari 2026
Antwoord van Boots Online Doctor
Thank you for your feedback! We're happy you had a positive experience! We appreciate that you noted our clinicians' dedication to providing quick responses and resolving queries.
Thank you for using Boots Online Doctor!
Good service
Do far my service experience with boots online doctor has been good..
Very helpful and lots of advice.
21 april 2026
Antwoord van Boots Online Doctor
Thank you for sharing your positive feedback. We're happy to hear that you've had a good service experience with Boots Online Doctor and found our advice helpful!
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
We're happy to hear that everything went smoothly for you. Thank you for your positive feedback; we appreciate it a great deal.
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
We appreciate your feedback. We are happy you found our service efficient and helpful.
Thank you for using Boots Online Doctor!
A great experience
A great experience. Straight forward ststem, easy and sensible questions asked. Quick to receive the medication.
24 april 2026
Antwoord van Boots Online Doctor
We appreciate your positive feedback! We're happy the system was straightforward, the questions sensible, and that you quickly received your medication.
Thanks for choosing Boots Online Doctor!
Bad customer service and never again!!@@
Bad customer service. I asked several questions and no one ever gave me an answer. I tried to cancel the order and explained my circumstances and that was refused. Would never use them again and certainly would not recommend to any one.
24 april 2026
Antwoord van Boots Online Doctor
Thank you for your review, Hannah. We’re really sorry to hear that you’ve had a disappointing experience with our service — we understand how frustrating this must be, and it’s not the standard of care we aim to provide.
Please be assured that we are looking into this as a priority, and you will receive an update via your account as soon as possible.
Thank you for your patience and understanding, and we’re very sorry again for any inconvenience caused.
Thank you for choosing Boots Online Doctor.
Antwoord van Boots Online Doctor
We're really pleased to hear you found our service quick and efficient.
Thank you for choosing Boots Online Doctor!
Antwoord van Boots Online Doctor
Thank you for your feedback! We’re glad to hear you found the service very helpful.
Thank you for using Boots Online Doctor!
Very fast and efficient
21 april 2026
Antwoord van Boots Online Doctor
We are happy you found our service fast and efficient. We appreciate your feedback!
Thank you for using Boots Online Doctor!
It was easy to fill in the form and the…
It was easy to fill in the form and the doctor texted back about a query on what a medication was for. Obviously very knowledgeable.
21 april 2026
Antwoord van Boots Online Doctor
Thanks for your feedback, Ian! we’re really pleased to hear you found the form easy to complete and that the doctor was able to respond clearly to your query. It’s great to know you felt well supported and reassured. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
We're happy our service was easy to use with step-by-step instructions. Thank you for the positive feedback; we appreciate it!
Thank you for using Boots Online Doctor!
Effective and helpful
24 april 2026
Antwoord van Boots Online Doctor
Thank you for your feedback! We’re really pleased to hear you found the service effective and helpful.
Thank you for using Boots Online Doctor!
Pros and cons
Pros. Very easy to navigate website. Quick decision and availability of prescription. Good contact with health professionals.
Cons. Not able to receive prescription by post. We live in the outer Hebrides. The nearest Boots branch is in Portree, Skye. This requires a two hour ferry trip and 30min drive/bus journey to collect the drugs every month. This takes a whole day and substantial cost, added to the not inconsiderable cost of the prescription
20 april 2026
Antwoord van Boots Online Doctor
Thank you for your feedback, Marnie, and for highlighting both your positive experience with the service and the challenges around prescription delivery.
We’re really pleased to hear you found the website easy to navigate and the process quick, with good support from our health professionals.
We’re sorry to hear about the difficulties you’re experiencing with collection in your area. We understand how challenging travel can be for patients in remote locations, and we appreciate how time-consuming and costly this must be. In some rural and island areas, delivery options can be limited due to access constraints, and we recognise the impact this can have.
Your comments are really valuable. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
We're happy our service was quick, clear, and relevant for you. Thank you for your positive feedback; we appreciate it greatly!
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
Thanks for your feedback, Angela. We’re really glad to hear you had a good experience. We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Helpful with good advice
20 april 2026
Antwoord van Boots Online Doctor
Thank you for your feedback, Rachel! We’re glad to hear you found the service helpful and the advice useful. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Thank you for your feedback, Carrie! We’re glad to hear you found the service convenient and easy to use, and we really appreciate your recommendation. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Thank you for your feedback! We’re glad to hear you were happy with the fast delivery.
Thank you for using Boots Online Doctor!
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