Online Door StoreReviews 

After lots of hunting around for the exact doors I wanted and at the right price, I found these (Online door store). Ticked every box and also got free handles and hinges - really nice ones too ! Delivery was fine. Very happy with them.

The delivery was prompt and with minimal fuss.
Excellent quality and good value.

Delivery was late, communication is shocking. Wrong gate was sent, absolute nightmare to get in touch with no one answers so you have to keep calling as it cuts you off after a minute of waiting. When I finally get through to them they say they are sending it over to the supplier for a manager but no one ever gets back despite them telling me someone will. False promises of someone calling back or emailing back with info of replacement or refund but still nothing. Called again today and promised a call back with any update which I have not received.

The doors were delivered on time and were the best price I could find anywhere online.
The quality of the door furniture that they came with is excellent and, when fitted, the doors look superb.

Great price, fast delivery and terrific customer service.Top quality door

Great options in terms of what I was looking for quick delivery and friendly staff when ringing for enquiries. Thankyou

Great product. Quick delivery

It was a very straightforward website, so easy to order the goods.

They were delivered exactly as promised, and the quality was perfect for what was required.

I show me certainly be using this organization again.

Really good quality doors. Was very happy with my purchase. Also delivery was on time and the driver was very helpful

Products came as described and helpful customer service.

Quick and efficient

Delivered quickly and exactly what we asked for.

We purchased an FD30 Sapele Veneer door back in October, and the whole experience was excellent. The ordering process was straightforward, and delivery was impressively quick, which made a big difference to our project timeline.

The door itself is great quality – the sapele veneer has a really nice finish and looks even better in person. It feels solid and well-made, exactly what we were hoping for in a fire door.

Overall, very happy with both the product and the service. Would definitely recommend and wouldn’t hesitate to order again.

The website is easy to navigate and the ordering is simple. Everything was in stock.
The door, and the accessories I needed all arrived swiftly and accurately.
Totally would recommend.

Quality of doors very nice, delivered on time, very much happy with the service. Will buy from them again and would recommend for others.

Ordered 7 x FD30 fire doors. They arrived on the planned day and on time with no delay. Doors were in good condition upon arrival, with no scratches / dents / marks etc. Our builder fitted them and put handle /locking mechanisms into all - which was a relatively straightforward process.

Ordered a quality front door from Online Door Store for one of our clients at a very reasonable price. Delivery was fast and on time, all well protected to avoid damage in transit and most importantly straight and not warped. Very happy with the service!!

20th Feb .Door ordered and paid for.That was easy.
Told that the door would be arriving between 8 and 6 on Wednesday 25th February.
Message stressed that the goods must be examined immediately and unless problems were reported within 24 hours no refund would be issued.
Door arrived pm.Damaged, so refused delivery and immediately emailed Onlinedoors saying that we had returned the damaged goods and requesting refund. No acknowledgement but an email saying that a replacement door delivery had been arranged.
Emailed again.Thursday further email from the courier saying delivery of replacement would be made tomorrow Friday 27th.
Then.An email from Doors online saying that they would issue a credit note and it would take 14 days.
Replied to them telling them that we want to exercise our right to have a refund. Not a credit note.
Emailed courier saying that the delivery of unsolicited goods would be refused and if left in our absence would remain outside.
Now awaiting events and for Doorsonline to get it's act together. Refund our money to the card it was paid on and enable us to buy a door elsewhere.
Today another message from the courier that they would be delivering.Gave the same advice about refusing any delivery from them
Emailed On line door company to reiterate delivery refusal and repeat that the seven day notice that we would initiate Small Claims Court action if nu refund was made.
Received yet another email from ' Mariella ' Grovelling apologies , blaming courier and saying refund would be made as soon as they received the door back from the courier.
Replied that I wouldn't hold my breath.
Absolutely will initiare a SCC claim if no refund in seven days.
SEE BELOW 10th March
Answer from Online Doors.
No refund showing as pending as yet!
Have stressed that I do not want a credit note.No point.Would never buy anything from them again and have already bought and hung a decent door.
If no refund from Online Doors will pursue the matter via my credit card protection as it's quicker than the Claims Court.
Guess what? My refund arrived!
Thank you Trust Pilot

The doors are solid and of good quality oak and arrived quickly in a secure packaging. I am very happy with the purchase.