I was interested in protecting my investments and this registration seemed a good idea. The process was very straightforward and I accomplished it with ease. Hopefully I'll never need it, but you neve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Do not waste your money on this service; they were unable to locate the title deeds ( so they stated) even though we gave them all the information required. Feels as though this is a scam website
As a none legal expert I am doing probate for my late farther, I was advised to get a copy of the title deeds so I called the service. I asked legal type questions which I understand the team could no... Toon meer
Bedrijf heeft geantwoord
My case has been an absolute nightmare with some unique complications. Anisha has been an absolute gem and gone above and beyond to help me. Whatever Anisha is being paid, she deserves more! H... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our online services provide the general public and property professionals with access to official copies of Land Registry Title Registers and Title Plans.
Contactgegevens
Verenigd Koninkrijk
- onlinelandregistry.org.uk
3,5
Gemiddeld
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use and very helpful follow up…
Easy to use and very helpful follow up telephone call from a very helpful member if staff
Very impressed
1 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Peter,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Don't get ripped off by these parasites
I made the mistake of using the onlinelandregistry.org.uk instead of going the official UK government website. I paid over £100 for 3 documents, documents from the official site would have been less than half that.
Having recently paid off the mortgage, I bought one document online for £36. Within 5 minutes of placing the order I was called by someone from onlinelandregistry.ork.uk and told that I needed another 2 documents to complete the package, another £36 per document. At the time I felt that I had been conned. Later in the day I found the time to check the government website. Indeed I have been conned.
28 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Dave,
Thank you for your review.
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, especially given the circumstances you’ve described.
To clarify, OnlineLandRegistry.org.uk is a private, independent administrative service that assists clients in preparing and submitting HM Land Registry documentation. We are not affiliated with the UK Government or HM Land Registry, and this is clearly stated across our website, checkout pages, and Terms of Service before any payment is made.
I can also confirm after reviewing your application, the sales agent offered you the option to purchase the remaining deeds for the property as you had only paid for 2 documents.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Officer
Review
The telephone support was excellent.
The online system was easy to use.
The whole process was speedy.
29 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Alan,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Brilliant absolutely A1
28 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Gwynfor,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Helpful staff
The staff were really helpful on the phone and explained the process to us and answered all our questions. The documents came through really fast.
13 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Lauren,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Very easy process
Very easy process. Got what I needed in a few clicks.
25 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Cheryl,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
How quickly it was sent it was 3 hours
How quickly it was sent it was 3 hours
They said 6 all the information that I needed thanks
24 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Wayne,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
It was easy to use but I was very disappointed
It was easy to use but I was very disappointed when the results was no record. I feel I should not have had to pay £36 to find that out. I guess I'm relieved I didn't pay the extra £10 for a fasteraservice
24 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Keith,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
READ ALL THEIR SMALL PRINT
This company obviously disputes all my experience with them— reciting their script repeatedly about their terms and conditions. Sophia is kept mighty busy copying and pasting!
They have tied up their dealings to protect themselves from accusations of bad advice, poor customer service, over pricing and even mis selling! Out of all those 1 star challenging reviews I wonder if ANY got any recompense. The offer to communicate via their enquiries email will get you nowhere. They are still denying me any of my £54 back and that was for incorrect customer advice. How does Muhammad live with himself?
I am pleased for those giving 4 or 5 star reviews because it appears they are unaware ( as I was for a while) that they could have got the same information for about an eighth of the cost from the Government website.
I cannot believe these third party companies are not investigated and highlighted more. Where is Rogue Traders and Watchdog when you need them.
Ahhhh!!! There is an idea!
I AM VERY HAPPY TO NOW REPORT I HAVE BEEN REFUNDED FOR THE CHARGE FOR THE OUTSTANDING DOCUMENT THAT TURNED OUT TO BE A DUPLICATE SHEET ALREADY PURCHASED.
THEY SUGGEST I MIGHT CONSIDER CHANGING MY REVIEWS SO I PROMISED TO ADD CONFIRMATION OF THE REFUND WHEN IT ARRIVED. IT SHOULD NOT HAVE REQUIRED MY CONSTANT BADGERING TO GET THIS HOWEVER AND NO HOPE OF AN APOLOGY! BE VERY WARY AND JUST GO TO THE OFFICIAL GOVERNMENT SITE!!!!
22 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Marian,
We regret to hear about your experience.
However, upon investigating the order which matches your name, we can see a refund was issued.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Office
CON MERCHANTS
CON MERCHANTS! Having paid more than 3 times what a conveyance would be from the government , I only received part of it! When ordering you fill out boxes why you need it, yet all that was clearly ignored. I was told the information I was sent (just the plan) was the only part of the conveyance they had, yet the title register does refer to written words from it which is the part I needed. If they don't have a full conveyance they should inform you before you pay. These fraudsters wont give me a refund either!! Stay well clear and use the official government service instead!
21 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Kim,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
The efficiency and professionalism of…
The efficiency and professionalism of your guy was impressive. He made a sale without me feeling pressured.
I used to rate Companies House as the best service but you have now replaced them.
Wewll done
20 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Very efficient
Very efficient. I used on line services between meetings at work and in my haste to complete the request I didn’t request all documentation for my tittle deeds etc. Within minutes I received a call from a gentleman in land registry offering to assist me. Everything was done and completed within 2 minutes and I received all documentation via email with confirmation printed copies would be sent by tracking with Royal mail. Fabulous and very efficient service.
20 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
the responsiveness of there help staff
14 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Matthew,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Very helpful phone back service that…
Very helpful phone back service that clarified my needs & ensured a super swift response, excellent 👌
15 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Neil,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Very helpful pleasant experience
Online platform was easy to use and one of your team rang me as my documents were being still being processed and would be delayed as I have not long completed on my house. He explained the situation and was very helpful. A very pleasant and positive experience
15 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Fulfilled but costly experience.
Straightforward procedure and quick response.
However very confusing pricing issues. Online pages referring to individual costs which I accepted were not reflected when I actually came to enter my card details.ie the total cost i was asked to pay bore resemblance to what I previously agreed to.
In addition I also requested and paid for a ‘hard copy’ to be posted to my home address, however a downloaded PDF copy was all I will receive.
17 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Eric,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Needed a copy of a title deed for a…
Needed a copy of a title deed for a property. Easy to search and submit the request and payment. Received the pdf document later the same day. Excellent service provided
15 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Easy process that was dealt with fast…
Easy process that was dealt with fast and efficiently
17 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Dominique,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Brilliant staff
Brilliant staff , quick service explaining everything along the way , and mindful of the 86year old needing to go through the property registration process .
Second contact today to clarify something and again brilliant service . Well done
16 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Darren,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Quick and easy and gave me the…
Quick and easy and gave me the information I needed.
16 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Andrea,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.