I’m very impressed by the quality of the socks I’ve ordered and the speed of delivery. Also beyond impressed with the personal touches of the customer service, having been contacted more than once by... Toon meer
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Lees wat reviewers zeggen
I appreciate that the socks have some cushioning on the bottom making them a lot more comfortable to wear all day. Also, the customer service with this company is top notch.
Outway makes outstanding socks and I love all the fun designs. I had some challenges with the courier and Outway was immediately responsive. They went to great lengths to assist me and were awesome to... Toon meer
Outway rectified a missed delivery by following up and offering me free choice of another pair of socks. At first, I was a bit put off by the AI-generated auto-response to my complaint. But staff foll... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We’re an athletic lifestyle brand built by athletes, for athletes. We believe in daily improvement and design socks to fuel active lives without compromising on style and comfort. But this is about more than just socks. It's about challenging the status quo, breaking boundaries, and embodying the spirit of perseverance. Outway Socks aren't just worn, they're lived in.
Contactgegevens
3671 Uptown Blvd, V8Z0B9, Victoria, Canada
- hello@outway.com
- outway.com
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Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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I love Outway socks
I love Outway socks! I wear them for CrossFit and any exercising I do. Outway has been an amazing company to deal with and handles any mistakes or errors immediately and effectively. I will always support a company like this ❤️
Love your favourite Socker😁
Couldn't be happier with the socks and experience.
I ordered five pairs of socks, figuring I would give Outway a try. I was really happy with all of them. However, one pair of light merino crew socks had a defect and developed holes after only a few wears. I contacted the company to mention the defect, not because I wanted a replacement, but just so that they were aware of the problem going forward. My email was answered within 24 hours, and they quickly offered to replace the socks free of charge. The replacement pair arrived in under a week, no questions asked, no complications. I'm really happy with the socks, and couldn't rate the customer service any higher. I will for sure be buying more socks from Outway in the future. Also love the fact that this is a Canadian company.
At first look these socks were very…
At first look these socks were very good, cools design, canadian company, lots of comments from people and feet felt good. Placed more orders for more socks, $350.00 worth. I like socks! Slowly started getting thinning and hole on the heels of the socks within a couple months. So, just about a year on with these socks, I have to say that the design is awesome, quality is junk!
Disappointed sock wearer

Antwoord van Outway
Probably the best customer service around
Probably the best customer service from a company I have ever experienced. The whole team are genuinely caring people, who work for an incredible company. You'd think socks, big whoop. But when you have the right product, the right policies and the right team it really coalesces into something remarkable.
I'd recommend Outway to any of my friends. The socks are phenomenal. And while I am personally not able to use any of the knee high or crew socks because of my leg size. Maria and the whole customer service made sure to take care of me and get me replacements that I am fully satisfied with. Thanks Outway!
Excellent service
Excellent service, j'ai eu un souci avec une paire manquante, et j'ai pu le régler rapidement.
Si vous recevez un message d'un assistant AI, n'hésitez pas à demander à parler à un humain! On est rapidement redirigé.
Outway socks are fantastic (great…
Outway socks are fantastic (great quality and the best prints!) and the customer service provided is also top notch. I recently purchased the wrong size of socks that were meant to be given as a gift and Outway corrected the issue right away for me!
OUTWAY is the best
OUTWAY is the best! Customer service was so quick responsive and genuinely cared about helping me. And the socks are super comfy for workouts and they look great. Definitely buying more!
Great quality socks
Great quality socks. Bought some a couple of years ago and they still look and feel great, no discolouration and the material remains like new I've now ordered some more and the customer service was A1. Highly recommend this product.
Excellent service client!!!
Très bons produits et bon service après vente
Très bons produits . J’adore ces bas! Après la réception d’une commande, il manquait une paire de bas. J’ai communiqué avec outway par e-mail et la réponse à été rapide, cordiale et efficace. J’ai reçu cette paire quelques jours plus tard. Très satisfaite du service.
Love the socks
Love the socks. Love how quickly they respond to emails.
Would like some of the “darker” patterns to come back though.
I really liked the skeleton one and the one with monsters on it.
Long term hands (feet?) on review - great socks, great company!
Great socks! I've purchased the original Outway athletic socks ages ago to wear to Crossfit, they are comfy and keep my feet cool and dry when things get spicy. They wear like iron too, I'm sure a couple pairs that I keep in rotation are more than 5 years old! The everyday merino and merino hikers are awesome for daily wear and for outdoor activities too. One word of caution, if you have pets that shed and hardwood floors, the merino socks to an excellent job of collecting fur! Size the merino socks up a notch and they will be more comfortable and will probably last longer too. My feet are size 11, I have found that L/XL socks work better than size M, which is what the sizing chart tells me I should buy. I've just received my first order of the new cotton socks and these just may be my new favorite daily wear socks, well done! When I have had occasion to contact customer support, the team has been prompt to respond and solved issues promptly without any hassles at all. I'm a fan!
Best socks ever and a great customer…
Best socks ever and a great customer experience! I made the mistake on my order, and they patched up for me quickly and efficiently. They would deserve more stars if I could give them!
Love my socks
Love my socks, so do my kids. Great customer service with fantastic followup.
Great customer service
Great customer service, quick delivery and an excellent product. There’s really nothing else!!
Amazing
The socks are amazing but…the customer service from Outway is, quite frankly, the best customer service I’ve received from an online store front. Communication was clear, THEY followed up with me multiple times without me having to chase them down. A big shout out to Maria and Andrew for being on top of this right from the jump. A night and day difference to most places. Will be shopping with them again for sure.
Socks = A+ / Customer Service = A+
A friend told me about Outway, as I was complaining about my ankle socks slipping and sliding into my shoes, I thought I would try Outway and see if the touting was accurate.
So far these socks are pretty nice.
I like the feel and comfort.
I initially had an issue at checkout on the website, but Customer Service was prompt and helpful.
The socks aren’t cheap but I feel they might be worth it.
However I have only had them a few weeks, so time will tell.
Cheers.
Très bon service
Il y avait un défaut sur une paire de bas. J'ai écrit à la compagnie et elle m'a retourné une nouvelle paire dans un court délai. Je vais certainement racheter cette marque. Les bas sont très confortables. Merci beaucoup
Superbe expérience avec le service à la…
Superbe expérience avec le service à la clientèle d'Outway. Une petite erreur s'était glissée dans ma commande et j'ai rapidement rejoint quelqu'un qui a su m'aider et me renvoyer les bons bas sans frais. Merci beaucoup à Maria, d'Outway :-)
J'en profite pour dire à quel point j'adore les bas Outway : beaux, confortables et parfaits pour la course. Merci!!
The Outway product is amazing
The Outway product is amazing, but does not compare to the customer service!!
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