Outway Reviews 

Outway's customer service is second to none. They went out of their way to make sure my concern was resolved, and even followed up after!

Ordered a few pairs that ended up being smaller than I'd like I sent an email to the small team and they replaced it immediately and gave me exactly what I needed.. will never order socks from anywhere else customer for life

Had an issue with a few socks and the customer service was outstanding. They replaced them very quickly no returned needed!

“I’ve purchased socks from Outway several times, and it’s always been a great experience. I’ve had a couple of small warranty issues, and they’ve always been very generous and happy to replace the product.

Recently, I accidentally damaged a pair myself while opening the package with scissors, and they still went above and beyond and sent me a replacement pair.

Their products are high quality, the designs are great, and you can tell they’re a young, dedicated team that genuinely cares about their customers. They’re always quick to respond and make sure their customers are taken care of.

Their website is also very well designed and easy to use. More companies should take a look at what Outway is doing and follow their example. Great products and outstanding customer service!”

Great socks, nice design and amazing quality that last years! Excellent customer service!

Great ankle socks with unique designs. Outstanding customer service

The Outway team is quick to respond and to follow up. The way they answer and the solutions they provide express their confidence in their product (which is indeed of great quality), and how much they care for the customer's experience. Every member of the Outway team that reached out to me was extremely respectful. I found the resolution to my problem to be easy, generous, and highly satisfying.

I received excellent service from Maria! She was very attentive and provided superb service!

I love these socks! Fun and functional. Customer service is exceptional. I once had an order get lost in the mail and Outway noticed before I did and shipped a second order. I would highly recommend this company.

My toe went through a couple pairs of light merino socks and I returned them. The warranty process was very smooth. Outway even suggested that I replace them with midweight merino at no additional cost so I wouldn’t have the same issue again. The process was smooth and easy. In the end, Outway replaced my socks and gave me a code for another pair of socks with my next order.

Outway's customer service was incredible! I had ordered three pairs of compression socks in the wrong size with one being the wrong product (crew ILO knee-high as intended). I reached out for a return but for some reason my order said it wasn't eligible for a return. I contacted customer service and they quickly submitted a new order with the correct size and products and had it sent quickly to my attention. Truly a great company with a great product! They have earned my business for life.

The team at Outway are truly incredible. I had an issue with my socks they instantly resolved it with great communication and super fast response. I would for sure recommend all my friends to purchase quality socks from them, and I look forward to ordering new designs in the future.

I recently submitted a warranty claim and Outway made it right without any issues and sent me a replacement pair of socks. Aiko was great to deal with as well! I highly recommend Outway and will be purchasing from them again one day soon.

The customer service and quick response was very appreciated by Outway. I have purchased their compression wool socks before, and wanted to get a few more pairs for a trip to the UK. The first delivery was having issues with access to my building, and there was a possibility that the order was sent back to the warehouse or stolen. They replaced the items (which I was so grateful for after spending $90 on socks), and sent the order to my mothers address instead to ensure delivery. I am so appreciative of their service, as I would not have been able to spend that again. Their compression socks have been great for my feet, and I look forward to dry, warm, happy feet in the UK.

I like this company their culture and their products! 🤩👍 Even when something went bad they take matters in their own hands pretty fast and it was fixed as soon as they were aware of the issue. 👏😊

I had an issue with my first order and their customer service was promptly responsive, polite, and resolved my problem to great satisfaction. The socks are comfortable and feel high quality. I love the fun designs and look forward to ordering more in the future.

I recently bought two pairs of your crew socks and I love them! My son and husband saw them and want to order some as well. I also just had surgery for a complete hip replacement and have been wearing my socks constantly, as my feet are usually on the cold side. They are so comfortable and well-made. The choice of patterns/pictures on your website are fantastic. My order arrived quickly and I would definitely recommend them to everyone.

Customer Service is wonderful, really beyond expectations. Aiko took very good care to remedy an issue with a pair of socks I ordered. Quick response and turn around time. She kept an eye on my tracking and followed up ensuring that I received my package without issue.

The socks are great - wore them while doing my daily steps on the treadmill and definitely felt like my ankles and legs were more supported and less tired/sore after. I also have to commend the support - they were quick to answer and they went above and beyond to help me with mistake I made, then followed up afterwards to check that everything arrived as expected. I’m very happy with my purchase and the customer service!

I’m very pleased with the way Maria from Outway managed to help me. The service was rapid, courteous and very professional.I would strongly recommend Outway .