They handled my request in a very friendly and professional way, and the new cartridges were delivered fast without any complications. I really appreciated that they paid attention to the problem and... Toon meer
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The machine itself is a great quality product, it charges quickly, is easy to refill, feels and looks great and is very user friendly with the different features. I honestly cannot praise this machine... Toon meer
I have sinus issues and with my nose blocked I was having issues with flavor of eliquid. Then I came across Oxva on different places like youtube and facebook groups and everyone was praising the flav... Toon meer
Bought one of their vapes... Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a plo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
OXVA is one of the fastest-growing e-cig brand founded by Justin Lai, along with a team of passionate and experienced individual who shares the same values. Together we plan to achieve our mission by sticking to our believes which is not only to provide the finest quality products but also deliver an outstanding customer care service.
Contactgegevens
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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They handled my request very well
They handled my request in a very friendly and professional way, and the new cartridges were delivered fast without any complications. I really appreciated that they paid attention to the problem and offered an effective solution. This is the kind of customer support every company should aim for.
I have been useing Oxva for a few years…
I have been useing Oxva for a few years and I have worked in a vape shop for years and this is definitely my go to device
The machine is a great quality
The machine itself is a great quality product, it charges quickly, is easy to refill, feels and looks great and is very user friendly with the different features. I honestly cannot praise this machine enough. Even with the fault I had which led me to customer service but after to speaking with the support team who were a pleasure to deal with, they really were polite, understanding and quick to respond to all the emails sent. They got my issue fixed in a timely manner. Would recommend to anyone looking for a good quality device.
Oxva products are really very good
Small Device, Surprisingly Big Flavor
Been using the XLIM Pro 2 Pink recently and I really like how smooth the performance feels. The flavor comes out clean, rich, and consistent even after long use. Sweet flavors taste more detailed and the draw feels satisfying without being too harsh
The device is also lightweight, easy to carry, and the battery lasts pretty well for daily use. Plus the pink glitter design looks even nicer in person. Overall, really solid pod for flavor and everyday performance
Nice customer service & i very like the…
Nice customer service & i very like the product ,niceee
Oxva: Flavor King even with blocked nose
I have sinus issues and with my nose blocked I was having issues with flavor of eliquid. Then I came across Oxva on different places like youtube and facebook groups and everyone was praising the flavor delivery. I went for Oxva Nexlim and thats it. Nexlim has 4ML pod which is enough for 2 days and the moment you have first puff you will straightaway experience the aroma and delicious flavor of your liquid. To be honest I have other brand devices as well and but no one can compete Oxva on flavor delivery even with blocked nose at times. Thumbs up for the great devices and flavorful pods.
Loving Oxva
Loving Oxva. Great Devices. Great Customer Support!
On my 3rd one .
On my 3rd one .. they have problems in the electronics of these devices.
My 3rd one will charge but put any pod in and it will not work I'm currently on my 4th oxva awaiting my new purchase to arrive. I will not buy a product that does not last past 4 months..
I've went back to geekvape.

Antwoord van Oxva
After my oxva has broken I texted them…
After my oxva has broken I texted them and after few emails they sent me new oxva without any problem.
Bought one of their vapes...
Bought one of their vapes...
Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a ploy not to replace under the standard one year warranty.. will never buy one from them scammers again

Antwoord van Oxva
Had this brand for a long time and I am…
Had this brand for a long time and I am satisfied
J'ai eu eu petit souci de batterie avec…
J'ai eu eu petit souci de batterie avec ma oxva et le sav m'en a renvoyé un nouvel , super service après vente.
All the pods leaking
All the pods leaking. Some before You even put them to the vape. 0.6 , 0.8 - doesnt matter. Some make fountains within few minutes. Its a shame, because OXVA used to be really good.

Antwoord van Oxva
I purchased a vape and it wasn't…
I purchased a vape and it wasn't working after 3-4 months. I did send email to Oxva and after a couple of emails they sent me a new Oxva and also better one (newer version). Appreciate it so much!
Great support
Great products, and support.
I had a leaking cartridge, after communicating with support they’ve sent me new ones.
První oxva nefungovala jak měla
První oxva nefungovala jak měla. Po pár emailech vše vyřešeno a zaslána nova
Worst vapes going
Worst vapes going, always leak and have a horrible taste to them, like a metal taste. Tried all different flavours and tried buying different pods and it’s the same issues every time, waste of money.

Antwoord van Oxva
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