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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They handled my request in a very friendly and professional way, and the new cartridges were delivered fast without any complications. I really appreciated that they paid attention to the problem and... Toon meer

Beoordeeld met 5 van de 5 sterren

The machine itself is a great quality product, it charges quickly, is easy to refill, feels and looks great and is very user friendly with the different features. I honestly cannot praise this machine... Toon meer

Beoordeeld met 5 van de 5 sterren

I have sinus issues and with my nose blocked I was having issues with flavor of eliquid. Then I came across Oxva on different places like youtube and facebook groups and everyone was praising the flav... Toon meer

Beoordeeld met 1 van de 5 sterren

Bought one of their vapes... Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a plo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-sigarettenwinkel

Geschreven door het bedrijf

OXVA is one of the fastest-growing e-cig brand founded by Justin Lai, along with a team of passionate and experienced individual who shares the same values. Together we plan to achieve our mission by sticking to our believes which is not only to provide the finest quality products but also deliver an outstanding customer care service.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

128 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

They handled my request very well

They handled my request in a very friendly and professional way, and the new cartridges were delivered fast without any complications. I really appreciated that they paid attention to the problem and offered an effective solution. This is the kind of customer support every company should aim for.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The machine is a great quality

The machine itself is a great quality product, it charges quickly, is easy to refill, feels and looks great and is very user friendly with the different features. I honestly cannot praise this machine enough. Even with the fault I had which led me to customer service but after to speaking with the support team who were a pleasure to deal with, they really were polite, understanding and quick to respond to all the emails sent. They got my issue fixed in a timely manner. Would recommend to anyone looking for a good quality device.

4 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Small Device, Surprisingly Big Flavor

Been using the XLIM Pro 2 Pink recently and I really like how smooth the performance feels. The flavor comes out clean, rich, and consistent even after long use. Sweet flavors taste more detailed and the draw feels satisfying without being too harsh
The device is also lightweight, easy to carry, and the battery lasts pretty well for daily use. Plus the pink glitter design looks even nicer in person. Overall, really solid pod for flavor and everyday performance

5 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Oxva: Flavor King even with blocked nose

I have sinus issues and with my nose blocked I was having issues with flavor of eliquid. Then I came across Oxva on different places like youtube and facebook groups and everyone was praising the flavor delivery. I went for Oxva Nexlim and thats it. Nexlim has 4ML pod which is enough for 2 days and the moment you have first puff you will straightaway experience the aroma and delicious flavor of your liquid. To be honest I have other brand devices as well and but no one can compete Oxva on flavor delivery even with blocked nose at times. Thumbs up for the great devices and flavorful pods.

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

On my 3rd one .

On my 3rd one .. they have problems in the electronics of these devices.
My 3rd one will charge but put any pod in and it will not work I'm currently on my 4th oxva awaiting my new purchase to arrive. I will not buy a product that does not last past 4 months..

I've went back to geekvape.

24 april 2026
Review zonder uitnodiging
Logo Oxva

Antwoord van Oxva

Hi TR 2,
We’re really sorry for the experience you’ve had. Please feel free to contact our support team at support@oxva.com so we can understand more about what happened and assist you directly.

Beoordeeld met 1 van de 5 sterren

Bought one of their vapes...

Bought one of their vapes...
Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a ploy not to replace under the standard one year warranty.. will never buy one from them scammers again

3 april 2026
Review zonder uitnodiging
Logo Oxva

Antwoord van Oxva

We hear your frustration and we’re here to help! We’ve reached out previously with a solution and are waiting for your confirmation to proceed.
Our support team Support@oxva.com sent over a photo guide to help you locate the laser-etched code on your device—please check your messages so we can fast-track this for you. Your satisfaction is our priority and we’re ready to make this right!

Beoordeeld met 1 van de 5 sterren

All the pods leaking

All the pods leaking. Some before You even put them to the vape. 0.6 , 0.8 - doesnt matter. Some make fountains within few minutes. Its a shame, because OXVA used to be really good.

21 maart 2026
Review zonder uitnodiging
Logo Oxva

Antwoord van Oxva

Hi Chris,
We’re really sorry to hear this — especially as you’ve trusted OXVA before. Leaking is not something we expect from our pods.We take reviews like this seriously and would like the chance to understand more about your experience. Please contact our support team at SUPPORT@OXVA.COM so we can look into this and see how we can assist.

Beoordeeld met 5 van de 5 sterren

I purchased a vape and it wasn't…


I purchased a vape and it wasn't working after 3-4 months. I did send email to Oxva and after a couple of emails they sent me a new Oxva and also better one (newer version). Appreciate it so much!

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support

Great products, and support.
I had a leaking cartridge, after communicating with support they’ve sent me new ones.

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst vapes going

Worst vapes going, always leak and have a horrible taste to them, like a metal taste. Tried all different flavours and tried buying different pods and it’s the same issues every time, waste of money.

18 maart 2026
Review zonder uitnodiging
Logo Oxva

Antwoord van Oxva

Hi Samantha,
We’re really sorry for the experience you’ve had. Please feel free to contact our support team at support@oxva.com so we can understand more about what happened and assist you directly.

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