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Bedrijfsgegevens

  1. Elektronicawinkel

Geschreven door het bedrijf

OzTech Emporium is a Sydney-based, 100% Australian-owned online electronics store specializing in smartphones, tech gadgets, and accessories, proudly serving customers across Australia and worldwide with high-quality products at competitive prices. All our products come with a 12-month warranty, ensuring confidence in their quality and reliability, whether brand-new or carefully refurbished. We offer fast, free express delivery within Australia, and our dedicated customer support team is available to assist with any questions or concerns, making shopping smooth and hassle-free. Committed to supporting the local community and promoting responsible business practices, OzTech Emporium is a trusted provider of premium tech devices, backed by quality assurance, excellent service, and a customer-first approach, making us the preferred choice for tech enthusiasts across Australia.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

8 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

bribes customers to leave positive…

bribes customers to leave positive reviews offering extended warranty for leaving a positive review, these people are scammers that do not honor warranty at all so they are giving an additional month of NOTHING !

23 april 2026
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi there,

Thank you for taking the time to share your feedback and for outlining your experience.

We would like to clarify that we do not bribe or mislead customers for reviews. Any promotions or goodwill gestures, such as extended warranty offers, are optional and are never conditional on leaving positive feedback. We fully support customers sharing honest reviews based on their experience.

From the information available in this review, we are unable to fully identify the specific case details.

If you would like this looked into further, please reach out to us at support@oztechemporium.com.au with your order details, and our team will be happy to review the matter and assist you accordingly.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au

Beoordeeld met 5 van de 5 sterren

Very good response from OzTech…

Very good response from OzTech Emporium, love the AGM G3Pro it will definitely be put to the test as a work phone. These guys will be my go to for purchasing all phones

17 april 2026
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi Benjamin,

Thank you for your kind words and for taking the time to share your experience. We really appreciate it.

We’re glad to hear you’re happy with the response from our team and that you’re enjoying your AGM G3 Pro. It’s a solid choice for a work phone, and we hope it serves you well under pressure.

It also means a lot to hear we’ve become your go-to for future phone purchases. We look forward to helping you again whenever you need us.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au

Beoordeeld met 5 van de 5 sterren

Quick Delivery

18 december 2025
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi Jethro,

Thanks for your feedback. We appreciate you taking the time to leave a review.

We’re glad to hear your order arrived quickly. Fast and reliable delivery is something we work hard to maintain, so it’s great to know we delivered on that for you.

If you ever need anything in the future, feel free to reach out.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au

Beoordeeld met 5 van de 5 sterren

Great and trusty seller

Great and trusty seller. I ordered a Vivo X300 by accident while meaning to get the Pro version. The seller kindly rang me up to ensure the order and he then corrected the order on the spot. The shipping was fast and secure. I'd buy from this seller again in the future.

15 december 2025
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi Suhandi,

Thank you for sharing your experience. We really appreciate your feedback.

We’re glad we were able to quickly catch the ordering mix-up and get it corrected for you before dispatch. It’s always our aim to make sure customers receive exactly what they intended, so it’s great to hear everything arrived smoothly with fast and secure shipping.

We truly appreciate your trust in us and look forward to serving you again in the future.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au

Beoordeeld met 5 van de 5 sterren

Love my new redmagic 11 air

Love my new redmagic 11 air. Oztec are the best easy to get in touch with and quick answer

14 april 2026
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi Christian,

Thank you so much for your kind words and support. We really appreciate it.

We’re glad to hear you’re loving your RedMagic 11 Air, and it’s great to know our team was easy to reach and able to respond quickly. We always aim to make the experience as smooth and hassle-free as possible, so feedback like this means a lot to us.

Enjoy your new device, and if you ever need anything in the future, we’re always here to help.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience buying a phone from this company. Had a small issue with the payment method not being accepted at first, but was resolved quickly and was given a small discount for the inconvenience. Overall good experience.

15 oktober 2025
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi Tyler,

Thank you for taking the time to share your experience. We really appreciate it.

We’re glad to hear everything was resolved quickly and that you were happy with the outcome after the initial payment issue. It’s always our goal to make the buying process as smooth as possible, and it’s great to know our team was able to sort this out for you and offer a small gesture for the inconvenience.

Enjoy your new phone, and if you ever need any assistance in the future, we’re here to help.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au

Beoordeeld met 1 van de 5 sterren

THESE GUYS ARE SCAMMERS

THESE GUYS ARE SCAMMERS! DO NOT BUY FROM HERE

25 maart 2026
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi Christos,

I’m truly sorry to read your review. Being called a scam is a serious concern, and I completely understand how frustrating and disappointing your experience must have been to lead to this.

At OzTechEmporium, we hold ourselves to very high standards, and we may have fallen short in your case. That’s not something we take lightly. I want to personally ensure this is looked into with urgency and care.

Could you please reach out to us directly with your order details? If you’re open to it, I’ll personally oversee your case to make sure you receive clear answers and a fair resolution as quickly as possible.

We value transparency and trust above all else, and I’d genuinely appreciate the opportunity to turn this experience around for you.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 Phone: +61 272 598 192
✉️ Email: support@oztechemporium.com.au
🌐 Website: www.oztechemporium.com.au

Beoordeeld met 3 van de 5 sterren

Good price, but bad service

Good price, but bad service. They do not follow through with what they say, beside the automated service, everything else sucks. So just order, mostly certainly get what you want, but if something goes wrong dont bet on refunds, discounts, returns, etc., etc.

2 februari 2026
Review zonder uitnodiging
Logo OzTech Emporium

Antwoord van OzTech Emporium

Hi there,

Thank you for your honest feedback. We’re glad to hear you found our pricing competitive, but we’re genuinely sorry that our service didn’t meet your expectations.

What you’ve described, especially around follow-through, refunds, and support, is not the experience we aim to provide. We understand how important reliable after-sales support is, particularly when something goes wrong.

We’d really appreciate the opportunity to look into your case and address any unresolved issues. Please feel free to reach out to us with your order details, and I’ll personally ensure your concerns are reviewed and handled properly.

Your feedback is invaluable and helps us improve where it matters most.

Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 Phone: +61 272 598 192
✉️ Email: support@oztechemporium.com.au
🌐 Website: www.oztechemporium.com.au

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