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Beoordeeld met 1 van de 5 sterren

Terrible experience with p airbus and Wizz air, transfer cancelled with hardly any notice. No solution provided

Beoordeeld met 1 van de 5 sterren

My airlines change landing time, at midnight, and P-airbus.com doesn´t work, I,m keep in touch several a lot of times with P-airbus.com by email, it doesn´nt answer. La compañia modifico la hora de s... Toon meer

Beoordeeld met 1 van de 5 sterren

My family and I were looking forward to our upcoming trip to Italy I contacted P Airbus to ascertain what bus stop we should get off that was nearest our hotel, the reply I received was horrible.... Toon meer

Beoordeeld met 1 van de 5 sterren

Contratamos el transfer en la página de Ryanair al comprar un vuelo. Al día siguiente nos llega un mensaje de la empresa diciendo q en ese horario de arrivo no t nian servicio de Transfer q nos ofrecí... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Vluchtboekingswebsite

Informatie afkomstig van verschillende externe bronnen

airport transfer, reptéri transzfer, transzfer, reptér, hotel, fix, busz, szállítás


Contactgegevens

1,5

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TrustScore 1.5 uit 5

102 reviews

5 sterren
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1,5

Alle reviews

(102)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

extremely poor service

extremely poor service had to search around for 30 mins to find driver as he couldnt be bothered to come into airport for us then return leg never turned up tried calling number for local driver no answer after several attempts and no reply to messages on whatsapp even though they have been read

15 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Service not delivered, money not refunded

I couldn't find a driver, so called their call center. I was informed that due to their mistake driver is not there and I am entitled to a refund. When I filed a complaint I was informed that the driver was there (must have been well hidden since it is a small airport!) and nobody at the call center could have told me that. So I feel treated like a liar or a fool, since their calls are recorded, so should be easy to check. Luckily it was only 5,5 EUR, so I treat it as cost of the lesson not to use this company again.

16 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

terrible experience

terrible experience. They rely on third parties transfer service and accept your booking without verifying the third party operating our. I booked a service at 2 a.m., they confirm it but the third party was closed at that time. therefore I had to pay a taxi after waiting 30 minutes!

7 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stay Away From Airbus

Pity I have to give them a star just to write a negative review. I prepaid an airport transfer on Wizz Air (their affiliated airline) from Vienna airport to a downtown hotel in Vienna. The shuttle wasn't there upon arrival and I had no alternative but to pay 70 euros for a taxi. Their T & C's guarantee they will turn up or at least refund money paid. Stay away from anything to do with airbus or Wizzair. They really are as bad as their reputation.

5 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This time I have decided to write a…

This time I have decided to write a review for the first time. This service is piece of rubish. I have placed an order for a shuttle service . When I have tried to organize a way back transfer from hotel to the airport they have only offered a 3pm bus but my flight was leaving at 4pm. They said if I am not intrested with this bus I must organize a transport on my own.

After complaining to their Costumer service this is what I have received. Please do not use this company that just takes your money and do not care about your transfer times.

Reply from their CS for my complain:

We are sorry to hear your negative experiences using our service. We are working towards improving our customer experience and appreciate your feedback.

You have booked a shared door-to-door service that transports several passengers at the same time, so your pick-up time will be determined by our local partner taking the other passengers into account. We are sorry that this time did not suit you, but this cannot be changed for this service.

Please note, in this case refund is not possible.

Thank you for understanding.

2 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A total scam

A total scam. Tried to reserve a shuttle with them via Wizz Air. They accepted the reservation, took my money, and then cancelled the reservation without refund. Have been arguing with customer support for 2 months with no signs of getting my money back

18 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam,scam,scam beware

Scam,scam,scam beware. In Budapest customers thinks that terminal 2b is far away from 2a but it's not right they are in the same airport. Don't book transfer. Once you do you will never get refund.

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terribile, non prenotare con loro

Ho prenotato il trasferimento con più di un mese in anticipo, non ricevendo alcuna biglietto decido di scrivere alla compagnia e, due giorni prima del viaggio, mi informa che l'autobus non è più disponibile. Ho chiesto il rimborso, dopo due mesi non mi è ancora arrivato

14 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful company, not work with them

My airlines change landing time, at midnight, and P-airbus.com doesn´t work, I,m keep in touch several a lot of times with P-airbus.com by email, it doesn´nt answer.
La compañia modifico la hora de salida del vuelo y la llegada al destino es a medianoche y P-airbus.com no opera en ese horario, les intereso que me reintegren el importe pagado y no responden a mis correos.

15 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at any cost!

Avoid at any cost!

I wish I had read the reviews on here before booking but I trusted the airline was redirecting me to a trustworthy transfer service!

On arrival in Mallorca the shuttle service transfer desk advisor told us there was no bus/driver to take us to the area of the island due to the late hour, it was 10pm. We was told our only option was to get a taxi. Yet a week prior when I reconfirmed the flight times with this company nothing was said and they sent me the e-ticket.

I promptly cancelled the entire booking once at the hotel and asked for a full refund. I was hardly likely to trust they would turn up for the return trip! I’m now in the process of trying to get the refund but it’s the same story as faced by everyone else, they are beyond a joke!

16 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAMMERS THAT CHARGED ME THREE TIMES

Serious scammers that doesn't get back to you when you try and reach them. I tried to book a single trip from the Lech Wałesa Airport and to my hotel. They got back to me and asked for further information, which I gave them, and therefore had to provide my credit card details again. They once again got back to me and asked me for more information, otherwise they couldn't proceed my booking. Once again I gave it to them and put in my credit card details again. After this I got suspicious and read reviews online which lead me to cancel my trip. They accepted the cancellation. Now they have taken my money three times; meaning they took the money everytime I changed my booking (PER THEIR REQUEST) and now they refuse to refund the money because I didn't cancel it on time. I couldn't cancel the orders because I didn't know that they had created three different orders for the same person at the same time on the same date.
STAY AWAY FROM THEM

14 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Avoid at all costs! At the airport they were not at the pickup point. i did get a text saying the driver could not find me.... how could he, he didn't know what i look like. I had to find him by a sign on the car window, on a spot were there were at least 50 cars.
At the hotel for the return ride they did not show up.

2 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS - Waste of time

Extremely poor service. Could have got to where I was going quicker and cheaper by public bus than this awful service. Over 3 hours from landing to my hotel to what should be a 20 minutes journey.

Bus wasn't there at the airport, finally turned up 20 minutes later to then wait for another hour. We went round the houses for another 90 minutes. Can't even cancel my return leg even though it states you can in their T&C 2 working days in advance.

Never again. Poor customer service response. AVOID AT ALL COSTS.

16 mei 2022
Review zonder uitnodiging

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