Paco Perfumerias Reviews 

28.196
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding price and perfume is genuine with plenty of choice. I’ve bought several perfumes from this place over a period of time and all have been perfect. Delivery is really quick, kept informed of... Toon meer

Beoordeeld met 5 van de 5 sterren

Order arrived really quickly,well packaged and delivered with care. It's always a worry to order from someone new but I wouldn't hesitate to order or recommend this team. Kind regards

Beoordeeld met 5 van de 5 sterren

I've found perfume price a few years ago and it's only the best place to buy perfume and aftershave, although there stock isn't massive what they do have is genuine. I'm a perfume fanatic and know... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service again. Have ordered multiple times from Perfume Price. All authentic, perfumes are nearly half the price that the big stores sell them for. Free 48 hour delivery is excellent too. Wo... Toon meer

Bedrijfsgegevens

  1. Cosmetica en parfums leverancier
  2. Parfumerie

Over Paco Perfumerias

Geschreven door het bedrijf

Our story began more than 30 years ago, when the very first Paco Perfumerias store opened its doors in 1991. But the roots go back even further, to 1964, when our founder, Paco Prieto, first stepped into the world of perfumery. With passion and intuition, he chose the heart of Valencia as the perfect place to bring his vision to life.

Over the years, what started as one small store has grown into a family of more than 30 across Spain, in cities such as Valencia, Alicante, Zaragoza, Jaén, La Rioja, and Navarra. In 2003, our name officially became Paco Perfumerias, a name that carries our heritage, values, and love for the world of fragrance and beauty.

By 2012, we opened our online doors too, making it possible to bring carefully chosen perfumes and beauty products to people everywhere, backed by quick delivery and a customer care team that truly listens.

And now, our journey has brought us here to the UK. As part of that step, we have joined forces with Perfume Price, a name UK shoppers have known and trusted for years. Perfume Price is now part of the Paco Perfumerias family, so the same reliable service you have relied on continues, now backed by the heritage and range of a business more than 30 years in the making.

We couldn't be more excited to share the same passion, expertise, and dedication with you, right here at home.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

28K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(28.196)

4.734 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Disgusting Customer Service.

I sent a direct message to them via Whatsapp, and was completely ignored. I then proceeded to message them again, and was simply left on read with no message back. This frustrated me a bit, so I then decided to take it to their email around the 9th of July—i received a ticket number: which was 198573, and after a week i still hadn’t gotten a reply back. I figured if i waited another week, they’d have around 5 business days to reply, and they still didn’t respond to my email whatsoever. It’s now the 27th of July, and it’s been over 2 weeks since i sent the email—and i’ve still had no reply from them. I was originally going to buy a bottle of aftershave from them, and i needed them to confirm which bottle/stock (since there are two different versions, and i wanted the original one) they had at their warehouse, but they didn’t reply/respond to me, so i haven’t placed any orders with them yet. Extremely frustrating.

9 juli 2026
Review zonder uitnodiging
Logo Paco Perfumerias

Antwoord van Paco Perfumerias

Hi Ty,

We're very sorry to hear that.

I can assure you that we have a dedicated team that endeavours to respond to every message as soon as possible.

We can't currently see any emails matching the details attached to this review but we have requested further information through trustpilot to make sure we can investigate and resolve this for you.

We'd never want to leave anyone dissatisfied and we're always more than happy to help.

Beoordeeld met 5 van de 5 sterren

Perfect service

Price was excellent l, despatch of goods was excellent.
Only pitfall was Royal Mail delivery and notification which I am not holding Pace Perfumeries responsible for.

18 juli 2026
Beoordeeld met 5 van de 5 sterren

I was very impressed with the delivery…

I was very impressed with the delivery time, my perfume was packaged really well and I paid a fraction of the price of other online retailers, the perfume is genuine and I would recommend Paco Perfumerias, I will definitely be purchasing from them again in the near future.

17 juli 2026
Beoordeeld met 1 van de 5 sterren

Ordered for the first time

Ordered for the first time. Ordered in advance in time before my trip and I did not receive my parcel I have been chasing for updates to get this resolved during my time away horrible experience.

14 juli 2026
Logo Paco Perfumerias

Antwoord van Paco Perfumerias

Hi.

We're very sorry to hear that you feel this way and we completely understand how frustrating any delivery issues can be

I have reviewed our communication with you and can see that our team have provided support throughout and opened the enquiry with the Royal Mail within 24 hours of you reaching out.

We made sure to advise you of the Royal Mail time frame with this and that there is nothing you would need to do. We will have an update from the Royal Mail and we will then be able to confirm your delivery details or issue the full refund. We would never leave anyone without their order or a full refund.

We sincerely apologise again for any inconvenience that has been caused and we will continue to help resolve any concerns via email.

Beoordeeld met 5 van de 5 sterren

100% genuine from a regular customer from Newcastle

I've found perfume price a few years ago and it's only the best place to buy perfume and aftershave, although there stock isn't massive what they do have is genuine. I'm a perfume fanatic and know my reals to my fakes.
I always look on this site before purchasing elsewhere to see if they have it in.
My newest purchase is the Libre berry crush. Waiting on delivery which is normally quick.
I have recommended this site to loads of my friends and know one has had any issues with their purchases.
Lindsay ( Newcastle)

18 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought 2 perfumes from this website

I bought 2 perfumes from this website, they are amazing and amazing price, fast delivery and good customer service. Very good deal
Highly recommended, I will bought more , definitely my fav perfumes shop
Thank you

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The perfume received is total fake

The perfume received is total fake, please beware.
I ordered dolce and gabbana devotion and it's all alcohol inside, not genuine at all.

14 juli 2026
Review zonder uitnodiging
Logo Paco Perfumerias

Antwoord van Paco Perfumerias

Hi,

I can assure you that we only stock authentic products. They are exactly as you would find in the high street and no manufacturer ever sends out a fragrance without a complex mix of fragrance oils inside.

We're sorry to hear that the perfume did not perform as expected for you, I can see that we have already offered the free return of your Dolce & Gabbana fragrance and if there is anything else we can do please feel free to let us know. We're always happy to help.

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