I had a question regarding one of the products that was out of stock as I was looking to purchase again for my cat. Aga in customer service was absolutely fantastic! Although the product was currently... Toon meer
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Minisauger Henry saugte nicht. Nachweis über Foto wurde verlangt. Hinweis auf verdeckten Fehler wurde sehr spät unter mehrmaligem Schriftverkehr akzeptiert, es gab keinen aufrufbaren Link für einen... Toon meer
Bedrijf heeft geantwoord
Great products paired abysmal customer service. Emails are ignored, by both management and staff. I experienced a defective product, they couldn't have been any more unhelpful, or rude. The fact th... Toon meer
Kauf bei Amazon. Erst Verspätung ohne Mitteilung. - kam nicht mehr zu Weihnachten / Jahreswechsel an. Dann Storniert zum 01.01.2026. Ohne Kommentar, Entschuldigung etc. Frechheit. Deutsche Webseite oh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
There are many companies who do what we do, but few who we consider competitors. Put simply, Paladone offer the best wholesale gifts with the best licenses to the best retailers.Our customer support is unrivalled – once you’re an approved customer you’ll be given access to product photography, videos and copy of the very highest standard. We’ll help you engage your audience on social media and offer marketing advice if it’s something you require. Helping our customers sell is as important, if not more so, than our own sales figures. Finally, our refinement process is infallible. Using our own sales data and sell-through data from our customers we constantly refresh our product offering. New developments within our trend based own-brands and our envied collection of licenses, often supported by an upcoming box office release leave our valued customer with an inventory of brand new, on-trend innovations and proven ‘big hitters’.
Contactgegevens
Apex House, Dolphin Way, bn436nz, Shoreham-by-Sea, Verenigd Koninkrijk
- +44(0)1273230036
- info@paladone.com
- paladone.com
2,1
Slecht
477 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Happy customer. Great customer service !!
JUDY R. Is the best from customer service ... I needed help with a game- missing a piece , she jumped right on it and it was in the mail the next day !!! The Kids are extremely happy now . I would def buy from this company again !!!!
10 januari 2020
Review zonder uitnodiging
Love love love!
Love love love!! Not only is the product great but customer service is top notch.
10 januari 2020
Review zonder uitnodiging
Star Wars Puzzle
This is part of a present for our grandson's birthday next month so it hasn't been opened as yet. However the ordering and delivery process went without any problems. Thanks
9 januari 2020
Review zonder uitnodiging
Awesome speed on delivery
Awesome speed on delivery! Exactly what I wanted and came in pristine condition. Thank you.
8 januari 2020
Review zonder uitnodiging
Excellent
Asked for a login and to open an account which came through immediately. Amazing products ! Placed 1st order which was very easy . Pleasure to deal with. Well done Paladone xxxxx
5 januari 2020
Review zonder uitnodiging
Exactly what I orded good quality and…
Exactly what I orded good quality and quick delivery
21 december 2019
Review zonder uitnodiging
Great service
21 december 2019
Review zonder uitnodiging
The item I ordered come very quickly…
The item I ordered come very quickly and am pleased with the product
18 december 2019
Review zonder uitnodiging
so I brought some stickers made by this…
so I brought some stickers made by this company as a gift and when I opened them I saw lots of the gadget stickers had rubbed off onto the plastic packaging, a little gutted because my little brother would have loved these
18 december 2019
Review zonder uitnodiging
Antwoord van Paladone
Hi Killian, Thank you for your review.
I am so sorry you are dissatisfied with your purchase of Paladone products. If you have not purchased the items direct from us, the first place you should go to obtain a refund/replacement is the company who sold it to you. Usually, if you provide the retailer with a receipt and the faulty product, they will reimburse you as long as you are within their usual returns period.
Professional service
I had a little wait for parcel but was updated on its journey.
17 december 2019
Review zonder uitnodiging
Ordered 3 mugs - would recommend
Good price & a lot of good deals on. Delivered a lot sooner than expected considering it’s December! Would definitely buy from here again & even recommended to a few other people.
11 december 2019
Review zonder uitnodiging
Ordered a travel mug as a Christmas…
Ordered a travel mug as a Christmas gift. Abit spectacle as was a great price. But could pay via PayPal so felt abit more reassured. But then the item come 5 working days after order. Great quailty. Very happy with my purchase. Would recommend, and definitely be using again.
10 december 2019
Review zonder uitnodiging
Excellent service
10 december 2019
Review zonder uitnodiging
A good price and fast delivery
A good price and fast delivery. No complaints!
5 december 2019
Review zonder uitnodiging
Amazing
There order system is easy and delivery is speedy making it easy to order and deliver for my shop! there customer service is amazing! There just amazing full stop!
5 december 2019
Review zonder uitnodiging
The customer service at Paladone has replaced damaged present
The customer service at Paladone has been second to none. We had a damaged retirement present which although not bought directly from Paladone, they agreed to replace with something else by return. The customer service officer has been really amazing. Thank you, this means a lot to us and especially my husband whose present it was.
5 december 2019
Review zonder uitnodiging
Can’t replace bulbs!
I got the NES lamp, and the bulb broke after a month. It’s not replaceable... If you’re considering buying from them, make sure to check things that you’d expect should be obvious, like replacing light bulbs in a lamp!
4 december 2019
Review zonder uitnodiging
Antwoord van Paladone
Hi Neil
Thank you for your review.
I have checked the lamp and the bulb should last a good 15 years so I think you must have a faulty one especially as the bulb has broken.
If you email me your full name and address at info@paladone.com we can work together to resolve the situation and hopefully restore your faith in Paladone.
Kind regards
Mandy
Quick easy transaction
Quick easy transaction
Swift P+P
What’s not to like
4 december 2019
Review zonder uitnodiging
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