Palmer Holidays Reviews 

323
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Everything about the trip to Highgrove was exceptional - you even gave us lovely weather. It was brilliant from start to finish, including the lady who took us round the gardens. The stops en rout... Toon meer

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Beoordeeld met 4 van de 5 sterren

All round a very good experience for our first coach holiday. The for to door pick up was our main reason to try Palmers after being recommended to them. The length of stays in all places was apprecia... Toon meer

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Beoordeeld met 5 van de 5 sterren

Outbound and return pick ups were timely, hotel very comfortable with excellent food. Very helpful and polite staff, particular thanks to Tony and The Monterey, Jersey’s reception staff who were so pa... Toon meer

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Beoordeeld met 5 van de 5 sterren

pick up on time to more local spot. Journey comfortable. Hotel room a bit tired but bedding and towels spotless. Floor covering throughout room/bathroom shabby but clean. Excursions OK but tiring jour... Toon meer

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Bedrijfsgegevens

  1. Touroperator
  2. Bus- en touringcarbedrijf

Over Palmer Holidays

Geschreven door het bedrijf

Palmer Holidays

We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years. 

Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too. 

View our Coach Holidays 2025

Why Palmer Holidays?

✅ Your holiday begins with our door-to-door service on every holiday.

✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.

✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout. 

✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us. 

✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs. 

View our Coach Holidays 2025

Dedicated Solo Traveller Holidays

No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers. 

Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!

Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long. 

Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.

View our Good Companions Coach Holidays 2025

 

 

Bespoke Group Holidays

Travel as a group and enjoy great savings!

If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.

View our Group Holidays

 

Jersey by Air

Departing from Leeds Bradford or Newcastle Airports.

Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;

View our Jersey by Air Holidays

Palmer Holidays

Geschreven door het bedrijf

Luxury Door-to-door Coach Travel
Exclusively from the North of England

You're in Safe Hands

Palmer Holidays are ABTA bonded for total peace of mind

Palmer Holidays are ABTA bonded for total peace of mind
The Palmer family have been in travel for over 40 years and this experience shines through within every aspect of your holiday. As members of ABTA and licences by the CAA, your holiday money is totally safe and secure.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

323 reviews

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3 sterren
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4,4

Alle reviews

(323)

77 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Looking back in time

We appreciated the driver making comfort stops both ways the hotel was very nice and staff so friendly. We had plenty of time at the palace the whole holiday went very smoothly.

27 juni 2025
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Antwoord van Palmer Holidays

Hello Mrs Harrison,

Thank you so much for your kind review! We're delighted to hear you enjoyed your holiday and that everything ran smoothly from start to finish. It’s great to know you found the hotel welcoming and the staff friendly – and that you had plenty of time to explore the palace at your own pace. We’re also glad the comfort stops made the journey more enjoyable.

We hope to see you on another trip with us soon!

Beoordeeld met 5 van de 5 sterren

First coach trip with Palmers -very positive experience

The taxi arrived a liitle early -which was good The coach was on time. Dave, the driver,was very helpful and approachable. The air con on coachwas good on the way down -not so much on the way back..There was a 3 hour stop off in Windsor which was really enjoyable.
THe Voco hotel in reading was good. The staff were really helpful -even managing to book us in for a swim at short notice. THere wqas a good selection of food - my friend is a vegan and the desserts weren't suitable but when she explained on the 2nd night,the manager in charge of the cafe had a fruit salad freshly prepared for her. Bar prices were steep.
The car park at Hampton court was a bit of a slog to the palace -especially in the heat wave.
Henley on Thames stop off on way home was 2 hours -more than enough.
Dave made sure we had rest stops and when air con wasn't working very well he opened the skylights.

27 juni 2025
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Antwoord van Palmer Holidays

Hello Margaret,

Thank you for taking the time to leave such a detailed and balanced review of your first coach holiday with Palmers – we’re so pleased to hear it was a positive experience overall!

It's great to know the taxi and coach services ran smoothly and that Dave, your driver, made a lasting impression with his helpful and approachable manner. We’ll be sure to pass on your kind words to him.

We’re glad you enjoyed the stop in Windsor and that the Voco Hotel in Reading met your expectations – especially the thoughtful response from the hotel staff in catering to your friend’s dietary needs. That kind of extra care makes a big difference, and we’re happy it was recognised.

Thank you also for your honest feedback about the air conditioning and the walk from the Hampton Court car park – we’ll certainly take this into consideration when planning future trips.

We hope this is the first of many more holidays with us. We’d love to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Home pick up and drop off brilliant

Home pick up and drop off brilliant.
Great itinerary, excellent driver/host.
Really nice hotel with air conditioning in room. Good breakfast and dinner. Comfortable coach.

29 juni 2025
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Antwoord van Palmer Holidays

Thank you so much for your lovely review!

We're delighted to hear you enjoyed the home pick-up service – it's great to know it added that extra touch of convenience to your holiday. It’s also wonderful to hear that the itinerary, driver, hotel, and meals all met your expectations. We’re especially pleased you found the coach comfortable and the hotel air-conditioned – perfect for relaxing after a day’s exploring! We hope to welcome you on another trip very soon.

Beoordeeld met 5 van de 5 sterren

Everything went well

Everything went well , from beginning to end.

27 juni 2025
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Antwoord van Palmer Holidays

Hello Harry,

Thank you for your kind words – we’re so pleased everything went smoothly from start to finish.

It’s always great to hear when our holidays run just as they should. We hope to welcome you on another trip soon!

Beoordeeld met 3 van de 5 sterren

Taxi failure

Holiday was ok apart from our room being small and at the back of the hotel where all we could hear day and night were the seagulls. On arriving at the services there was no taxi. Our driver had informed Palmer's office that we would be late as a taxi had been late at the previous stop. Apparently they didn't inform the taxi company. Needless to say we weren't impressed and will be very wary about booking with Palmers again.

27 juni 2025
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Antwoord van Palmer Holidays

Thank you for your review and for bringing the taxi issue to our attention. We always try to keep them informed of delays etc so I will look into what happened on this occasion. We hope it didn't cause too much of an inconvenience and look forward to seeing again we hope.

Beoordeeld met 4 van de 5 sterren

Bournemouth

Overall the holiday was very good. Coach, driver, hotel were all good. Mike on coach not working which meant we did not get updates during the journey. John did his very best at each stop, could not have done more, but we did not always know where we were.
Three hours in Dorchester was too long. The gardens afterwards warrented extra time.
Otherwise great trip, meals were really good in the hotel, room clean and pleasant. Entertainment on a couple of nights, which was good too.

22 juni 2025
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Antwoord van Palmer Holidays

Hello Mrs Allott,

Thank you for your feedback. We’re so pleased to hear you enjoyed the holiday overall and that the coach, hotel, and meals were all to a good standard.

We appreciate your comments about the onboard mic and timing at Dorchester – we’ll certainly take that on board. Great to hear John took good care of you throughout.

Thanks again for travelling with Palmer Holidays – we’re glad you had a great time and hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

First our driver Rhianna fabulous

First our driver Rhianna fabulous. Attentive courteous and caring always available walked round the dining room at evening in case there was any questions or concerns a credit to Palmers
Next Highgrove gardens bucket list ticked thank you so much
Hotel food could have been better although breakfast good
and improved when a party of French and Germans arrived?! As in selection !
Our evening arrival meal a bit dire !!
But Palmers full marks for your part

29 juni 2025
Review zonder uitnodiging
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Antwoord van Palmer Holidays

Hello Loraine and Rodney,

Thank you for your lovely feedback. We’re thrilled to hear Rhianna looked after you so well. It’s also great to know that visiting Highgrove Gardens was such a special moment for you.

We appreciate your comments about the hotel food and will share them with the hotel to help improve future stays.

Thanks again for travelling with Palmers – we’re so pleased to have helped make your trip memorable.

Beoordeeld met 5 van de 5 sterren

Trip was great

Trip was great, fantastic hotel and lovely trips

17 juni 2025
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Antwoord van Palmer Holidays

Hello Wendy,

Thank you for your review, we're pleased to hear that you had an excellent time away with us and enjoyed all of your trips. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Sidmouth in the Sun

Sidmouth in the Sun
Excellent, well sited, hotel with friendly and helpful staff. Meals were varied, tasty and well cooked. Desserts were especially tempting!
Coach was comfortable ( once aircon was sorted out) and our driver was entertaining and obliging.
We have enjoyed many coach holidays over the last 20 years, with Palmers and other operators, and in my opinion this one to Sidmouth, was the best of the lot!

17 juni 2025
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Antwoord van Palmer Holidays

Hello Janet,

Thank you for review, we're delighted to hear that you had an excellent time away in Sidmouth and enjoyed the stay at your hotel. Thank you for your continued support and for choosing to book with Palmer Holidays. We hope to welcome you on another one of our holidays soon!

Beoordeeld met 3 van de 5 sterren

Door to door pick up service dreadful.

Holiday was let down by the mini bus door to door service. Driver unwilling to help load luggage and assist a disabled passenger before and after the trip. Then choosing to drive well over the speed limit to get to our destinations. Terrible service.

14 juni 2025
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Antwoord van Palmer Holidays

Thank you for your review and we're so sorry to hear of the issues with the taxi journey, we will certainly look into this with the company concerned. We hope you enjoyed your break apart from this and thank you again for bringing this to our attention. Hope to see you again, regards Lisa

Beoordeeld met 5 van de 5 sterren

Brilliant Holiday Weather Fantastic…

Brilliant Holiday Weather Fantastic Coach Driver Great
Hotel ! Best one yet

17 juni 2025
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Antwoord van Palmer Holidays

Hello Mr & Mrs Miller,

Thank you for your review, we're so pleased to hear that you had a brilliant time away on your recent holiday with us and with the added bonus of good weather too! We hope to see you again soon.

Beoordeeld met 2 van de 5 sterren

THE DRIVER WAS GREAT

THE DRIVER WAS GREAT. IT WAS THE HOTEL WAS NOT TO GOOD THE MAIN FOR DINNER MEAL WAS NOT GOOD AT ALL THE FISH WAS DRY CHICKEN WAS NOT OK FOR PEOPLE. LOOKING OUT OF BEDROON WINDOW LOTS OF CARBOARD AND WOOD JUST RIGHT FOR RATS.PELLING WOOD AND WINDOWS HAD POO ON THEM FROM THE GULLS.FINGER MARKS ON THE DOORS. THE WHOLE PLACE WAS NOT TO SCRATCH. ALSO TO FAR OUT WILL NOT GO AGAIN NOTHING LIKE THE THE THE VIEW HOTEL MRS J SWAIN

16 juni 2025
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Antwoord van Palmer Holidays

Thank you for your review. We're sorry to hear of the problems you had at the hotel, we will of course take these issues up with them. We're pleased that Brynn looked after you well and hope you enjoyed the holiday on the whole. Thank you again for bringing these points to our attention and for leaving a review, its much appreciated. Regards, Lisa

Beoordeeld met 3 van de 5 sterren

Bath, Bubbles & Blenheim

The places we visited were interesting but there was no tour guide on the bus to tell us what we were seeing as we passed. The bus basically dropped us of in Bath, Oxford and Salisbury, it would have been much better to have gone on a tour of these cities so we knew what was there for us to focus on when we stopped. There was no guide at Blenheim, it was covered in scaffolding, which we had not been made aware of before booking, it was only when we got to the end of walking round the palace that we found audio guides were available and we didn’t have enough time to start again. We had two coach drivers over the five days and the first one, Gordon, was grumpy, unfriendly and unhelpful, however the second one, Ally, was a huge improvement. He gave us clear instructions and did whatever he was able to assist us. The hotel, whilst a little tired in decor, was clean and comfortable with superb staff, who were extremely helpful when required. The access to the hotel was dreadful for a coach to get to, there were only 19 people on our bus, so it might have been better to have a luxury minibus. I am really not sure I would go with Palmer Holidays again nor recommend them, given the cost and what I have mentioned above. It would have probably worked out much cheaper for us if we had arranged all these things ourselves, you expect at least a tour guide and guided tours when paying a premium with a tour company. I have given 3 stars on account of the hotel staff, Ally the coach driver and the lovely places we saw (by ourselves!)

16 juni 2025
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Antwoord van Palmer Holidays

Thank you for your review and we're sorry if you were expecting a tour guide and guided tours, we do include these on some of our holidays which are detailed in our brochures. Thank you again for your review its much appreciated and your comments will be certainly be taken on board for the future. We hope to see you again, regards Lisa

Beoordeeld met 5 van de 5 sterren

From being picked up at the door by the…

From being picked up at the door by the taxi and getting back home. Everything was 1st class? Craig (the coach driver) couldn't do enough for us, and his driving was very smooth. Hotel in Mayrhofen was central and very comfortable

6 juni 2025
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Antwoord van Palmer Holidays

Hello David,

Thank you for your lovely feedback! We’re so pleased everything was first class from start to finish.

We’re glad Craig made your journey comfortable and enjoyable with his attentive care. It’s great to know the hotel in Mayrhofen suited you well too.

Thanks again for travelling with us – we hope to welcome you on another trip soon!

Beoordeeld met 5 van de 5 sterren

Excellent coach driver,really good…

Excellent coach driver,really good hotels,professional service throughout the journey and at all the hotels.Kept informed as to any changes or problems with the itinerary,able to enjoy the holiday without any stress.

6 juni 2025
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Antwoord van Palmer Holidays

Hello Mrs Holmes,

Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the excellent coach driver, hotels, and professional service throughout your holiday.

It’s great to know you felt well informed and stress-free during the trip. We look forward to welcoming you on another Palmers holiday soon!

Beoordeeld met 5 van de 5 sterren

Very organised

Had a great time. Very organised. Driver was excellent, friendly and couldn't do enough for us. Hotel was lovely but was tired. Needs doing up. Food was brilliant. Will use Palmers again.

9 juni 2025
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Antwoord van Palmer Holidays

Hello Lynne,

Thank you for your kind words! We’re so glad you had a great time and found the trip well organised.

It’s wonderful to hear your driver looked after you so well, and that you enjoyed the hotel and food. We’ll pass on your feedback about the hotel’s condition.

We look forward to welcoming you on another Palmers holiday soon!

Beoordeeld met 5 van de 5 sterren

Lovely hotel

Lovely hotel, friendly staff.

9 juni 2025
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Antwoord van Palmer Holidays

Hello Lynda,

Thank you for your review, we're delighted to hear that you had a lovely time away on your recent holiday with us. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Forty Shades of Green - At last !!

The whole experience - Scenery, Itinerary accommodation and organisation. Not to be overlooked was the lovely group of people we travelled with and of course Brynn our driver.
This trip fulfilled an ambition we have had for a long time and the weather was also very good to us making the whole experience thoroughly enjoyable

14 juni 2025
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Antwoord van Palmer Holidays

Hello Eric,

Thank you for taking the time to review your recent holiday with us, we're so pleased to hear that you had an excellent time away and that it fulfilled your ambition! We hope to see you again soon.

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