Palm Spas Reviews 

I have been hunting around for the correct replacement for the cushions on my hot tub. I was really thinking that I wouldn’t be able to find any. I eventually stumbled across Palm Spas. They couldn’t do enough to help. They managed to find the exact type I needed at a very reasonable price and extremely sufficient service. Definitely be using this company again I can’t recommend them enough.

Absolutely fantastic service. Rich and Dan made the job look so easy. Total legends. Incredibly professional, knowledgeable and efficient. Not your average job either when you have to factor in a boggy field, cows and a tractor ride combined with typical Cumbrian summer weather! Highly recommended.

Excellent service throughout the purchasing and delivery phases, including after sales, technical support and parts replacement.

Great service provided by Palm Spas! Couldn’t speak highly enough them as a company! Kept us up to date with delivery info at all times! Marcel and Billy were two top lads when bringing the hot tub in and running through all the setup. Polite, respectful and easy to talk to the pair were! Sorry Oxfordshire sandwiches are a touch more expensive than Chesterfields 😉!

My 3 seater dual lounger spa is fantastic, the best bit of kit I have purchased in years. We are using it daily outdoors and I feel twenty years younger!!! Really appreciated the quick delivery too Jamie. 10/10

Arrived as outlined. Very professional and advised how to use. Were on hand to set up and run through the procedures. Thanks to Billy and Marcel for helping us set up. Would highly recommend if you are in the market for a hot tub. We ordered the Spritz + great tub. Great company.

Absolutely brilliant service from Billy, Ash and Marseille. Nothing was to much trouble they went above and beyond to install our hot tub. All their help was much appreciated.

I can’t recommend this company more. Great service from Jamie and Marcel and Rich delivered and set it up. No hassle, no issues just a great all round service. I am delighted with my Dual Lounger 😊 thank you!

Great service from start to finish, the installers had a really bad install that delayed them coming, but they still came at 9pm from the other side of the country... Had it installed and running by 10pm! They are top lads.

A difficult day for the installers today but regardless of everything thrown at them they managed to install in spite of every obstacle, of which there were many! They were NOT prepared to just leave without trying absolutely everything!
Dan and Junior you are superstars and an absolute asset to the company!

Excellent company so far - quick response via messenger so very accessible. Loads of good reviews also on Facebook page so this gave me confidence to order as well. Price was excellent. Lovely hot tub (spritz 6) delivered by Marcel & John who are two great guys. Very helpful and friendly. They explained all about the hot tub to me clearly and let me video everything they were saying so I recall the info later. We have been in the hot tub every day since and we love it. It’s easy to use. Great service from start to finish - fully recommend this company. Thank you

First class service from first phone call to delivery, placing on site and explanations of how to set up and proceed. Two staff members exceptional in ability, communication skills and efficient carrying out of all tasks. Billy and John, thanks, you are superstars.

We’ve had our Spritz hot tub for 2 weeks now, from our first phone call we have been really pleased with the service provided.
We were given good advice & wasn’t pushed to buy a more expensive model or sold any extra’s but just given honest advice.
We booked a delivery date a few weeks in advance as we wanted to get the base sorted etc..
we were called with an hours notice before they arrived, the hot tub was slid into position & set up for us. Set up took around 2hours.
The hot tub took around 20hours to heat up so was ready the next day.
Running costs... as I know this is important to many. We have a smart meter and I check regularly on our usage, it cost around £10 for the initial heat up which we expected and now it’s averaging on £1.70 per day to run, we are still in cold months so I assume this will decrease when the weather is a little warmer. (This obviously depends on your tariff too)
If we have had any questions they have been quick to get back to us and answer any questions no matter how silly they may be.

We had the cover lifter fitted too, definitely worth it as it makes it a lot easier to open up and saves your lid getting damaged.

Happy hot tubbing!! Palm spa’s are the company to go for!

We had our hot tub installed today by Reece & John, they were here at 9am and done in about 2 hours, they talked us through the best positioning, and gave us really clear information about the tub, chemicals etc. Ordered only 5 days ago and got great advice on the phone about which tub was best suited to our needs.
I would highly recommend this company to anyone considering a hot tub, they have been a pleasure to deal with from start to finish

Had new tub delivered yesterday. What a fantastic company and was very impresssed with Billy and Jake who came to deliver and install it

Palm Spas arrived at 9.30am as discussed on the phone. They did everything possible to make the delivery a good experience. The tub fit through our house but was not fitting through the front door as hubby measured incorrectly but Marcel suggested removing the door which we did and afterwards put it back on. Marcel expertly wired the tub in and John made the steps to the tub. They were friendly and appeared to know their job. The tub was then running and while it was on Marcel showed us how to mix the chemicals and do our PH testing. He explained all we needed to know and asked us if we had any questions before he went. Marcel offered for us to call him if we needed any further info or help. The tub got to its temperature set at 9pm and so we used it. It is gorgeous. Thank you Palm Spas and especially Marcel and John.

Had 2 of the guys Marcel and Reece hear yesterday installing our new hot tub.
2 really nice young men who were very good at what they were doing and even cleaned up everything before they left.
When we phoned this company to ask about their hot tubs we were talking you a young chap called Luke who also couldn’t do enough for us very polite and knowledgeable.
Hot tub arrived on time and everything was explained in great detail.
Trying it out tonight but so far very impressed with this company and the guys who helped us to choose and the installation of our hot tub.
Thanks guys.
Doug and Maureen Martin St Andrews

Our Hot tub is here..! How exciting ..!
Thank you to Billy and Reece from the Palm Spa team for a great intro to the world of Hot Tubs , they made it really easy and nothing was a problem.
We was recommended by friends and now we too recommended Palm Spa for value and service.
Happy Tubbing !!!!! 😎😎
Sharon & Michael Roberts
Northborough

Just had our spritz tub delivered to dinas cross Pembrokeshire, super service super price and a very trust worthy firm forget the rest you have found the best .thanks palm spas
Ju and babs

Great communicative company very understanding to our limited access Reece and Ash were fantastic and Luke was very helpful have recommended to my friends. Will definitely use again if we move.
Andrea & Chris Baynton