Paperform Reviews 

212
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We started using Paperform in 2021 to collect student enrollment details. Four years later, it’s become a core part of how we run Co.Lab. Every form on our website: applications, newsletter signups,... Toon meer

Beoordeeld met 5 van de 5 sterren

The Best Customer Support Team Ever I've used Paperform for several years. The product provides endless custom solutions, which inevitably sometimes ends up with a complex form. When I reach out to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paperform is by far the best form builder I’ve used. It’s super intuitive, looks great, and offers way more flexibility than other forms. I love how easy it is to customize and automate everything — f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paperform is so easy and intuitive to work with. We've tried a few other form tools and frankly, Paperform is just FUN, too. We use it a lot (about one or two forms a week) and we usually get exactly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. E-commerceplatform

Geschreven door het bedrijf

Paperform is a modern online form builder designed for small and growing businesses that want their forms to run their business, not just collect data. Start on a generous free plan and use a familiar doc‑style editor to build anything from simple contact forms to full landing‑page‑style experiences—no code, no designer, and no clunky drag‑and‑drop required. Where some tools optimize for “quick and basic” and others focus on sheer feature breadth, Paperform is optimized for SMB workflows. Marketing, eCommerce, agency, education, healthcare and professional services teams use Paperform to power everyday forms: lead capture for campaigns and social ads, client onboarding and briefs, event registrations, bookings, internal requests, surveys, and feedback. In one place, you can: Build any form layout—single page, multi‑page or one‑question‑at‑a‑time—with rich text, images and video so forms look like part of your brand, not a bolted‑on widget. Take payments and subscriptions via Stripe, PayPal, Square and more, with live price calculations, discounts and currencies handled directly in the form. Handle bookings and eSignatures with built‑in scheduling fields and Papersign, turning submissions into contracts and signed documents in a few clicks. Automate workflows using conditional logic, on‑form calculations and Stepper, routing approvals, updating CRMs, pinging Slack and creating tasks automatically. Native AI accelerates everything without taking control away from you: generate full forms from a prompt, ask AI to write complex calculation rules and use AI Insights to summarize survey responses into clear, shareable reports. Forms plug into the tools you already use—like HubSpot, Google Sheets, Notion, Slack and thousands more—via native integrations, Stepper, webhooks and Zapier/Make. Under the hood, Paperform is built for business: trusted by over 500K teams worldwide, SOC 2 Type II & GDPR compliant, with SSO, roles and permissions, data residency controls and a dedicated Trust Center backed by fast, human support. Featuring thousands of designer form templates, the result is an “all‑rounder” form builder that lets SMBs design, automate and scale their most important workflows from one simple platform.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

212 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(212)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Connor saved my Lead Magnet

I was needing a way to score my quiz and Connor immediately stepped in when he noticed that my question was not being answered. He spent over an hour with me, creating the calculations I needed and walked me through the rest of the process. Connor was patient and explained everything with simple language. I now have a lead magnet that is ready to share.

2 april 2024
Review zonder uitnodiging
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Antwoord van Paperform

Thank you for your review, Maureen! It's great to hear your positive feedback about Connor—he truly excels in our CS team. Thanks again, We appreciate you choosing Paperform!

Beoordeeld met 5 van de 5 sterren

PaperForm for law firms: a good fit

I'm a consulting database developer. My client on this project was a law firm working on a lawsuit with many thousands of clients. We needed to get important basic data from these clients. We had lots of options for a public-facing form, including building it right inside our low-code database platform; but the boss at the law firm wanted the questionnaire to be both flexible and attractive, and PaperForm fit our requirements better than anything else. I found building the questionnaire in PaperForm quite easy.

And as each new response came into PaperForm, its data was copied over to our database using a Zapier zap that I wrote. It all worked quite well. And compared to some alternatives that I had researched, PaperForm was quite affordable.

30 juni 2023
Review zonder uitnodiging
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Antwoord van Paperform

William, thank you for your review. We appreciate you choosing us and sharing your positive experience. Looking forward to supporting more of your projects in the future!

Beoordeeld met 5 van de 5 sterren

Amazing support *****

I had some deep questions about the calculations tool and the support was great! Just some minutes and they created the custom prompt i needed - WOW! Thanks!

22 maart 2024
Review zonder uitnodiging
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Antwoord van Paperform

PW, thank you for review. We're thrilled to hear about your positive experience with our support team. Please don't hesitate to reach out again!

Beoordeeld met 5 van de 5 sterren

Excellent form builder with excellent support

Paperform has been a game changer for me and my clients. I love that I have the flexibility to create beautiful, branded and flexible forms. The conditional logic and other advanced (for me) features have made it possible to set up everything from simple contact forms, to payment forms to feedback forms to detailed conference registrations. There are many integrations available. But perhaps what I love best is the truly excellent support team. They are about the best I have experienced in over 20 years of digital marketing. Thank you Paperform!

15 maart 2024
Review zonder uitnodiging
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Antwoord van Paperform

Dandelion WM, thank you for your review! It's awesome to hear how much it's helped you and your clients. Thanks again for choosing us, reach out to our support team anytime :)

Beoordeeld met 5 van de 5 sterren

Best form app in the market

Without a doubt the best in business regarding advanced online form & questionnaire solutions. Recently stept over to Pro plan, which is quite pricey to be honest, but awesome to be able to unlock the full Paperform powers. The ease of use, clean look, advanced solutions & custom solutions (you can basically built whatever complex situation you want/need), amazing calculation fields, and to top it of one of the best customer services teams I've ever met. Not only in terms of responsiveness (on which they are quite impressive), they really sincerely care about helping you out in best way possible, thinking ahead with you and your business and even provide some custom coding for your forms. Happy I made the step for all my current and future web solutions.

7 maart 2024
Review zonder uitnodiging
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Antwoord van Paperform

Y. Wullaert, thank you so much for taking the time to share your positive experience with Paperform. We genuinely care about supporting you and your business. Don't hesitate to reach out anytime!

Beoordeeld met 5 van de 5 sterren

Instant chat assistance and very…

Instant chat assistance and very responsive, helping me step-by-step through working out what I wanted to do and helping me implement it. I really appreciate this level of customer support.

28 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Amy, thank you for your feedback. We're thrilled to hear our CS team was able to help you create your forms. We look forward to continuing to support you!

Beoordeeld met 5 van de 5 sterren

Client Service is Exceptional

The client service from the PaperForm team has consistently been outstanding! I had a variety of questions at different times of the day. I worked with multiple client service reps, each of whom was familiar with my history of questions/chat and each very helpful in working to address my questions.

My overall experience with the product was significantly better because of the support I received.

23 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Michael, thank you for the review. We're thrilled to hear that our CS team was able to assist you with your questions. We're here for you and look forward to continuing to support you in the future!

Beoordeeld met 5 van de 5 sterren

I love paperform more almost as much as my 🐕

I love how with paperform we are able to create forms to do almost anything we need within minutes. Not only that the support team are always there to help with anything you need at the drop of a hat!

1 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Seth, thank you for your review and for putting us up to dog status 🐕. Reach out to our CS team anytime.

Beoordeeld met 5 van de 5 sterren

great support, always able to solve my problems

The support is always there, anytime I have any questions or require adjustments on my form design, the team is there to help me every step of the way.

14 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

George, thank you for your review. We're so happy about your positive experience with our CS team. Reach out anytime!

Beoordeeld met 5 van de 5 sterren

The Best Customer Support Team Ever

The Best Customer Support Team Ever
I've used Paperform for several years. The product provides endless custom solutions, which inevitably sometimes ends up with a complex form. When I reach out to their support team via their chat feature, I'm never disappointed. My package includes around the clock help, because I at work odd hours. If you do too, it's WELL WORTH IT. I sometimes wish they also provided phone support -- which would be faster, but this way actually helps the user LEARN the product better.

2 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Edie, thank you for your review and for sharing your positive experience with our customer support team and product. Thanks for your honest feedback, we will take it into consideration. As we are a small team, we support via chat and email at this time. Thank you for being a part of our community and for your ongoing support!

Beoordeeld met 5 van de 5 sterren

S TIER SOFTWARE & customer service

Paperform is probably the best software (for the price) I have ever come across.

Found it while studying a competitor and now our entire funnel is built off the back of paperform.

Also, it has the best customer service team I've ever experienced. For example, I had a problem with a very specific issue that involved Zapier automation and an outside software. The live support immediately replied to the issue and after a bit of back and forth we had the issue solved.

Seriously, I cannot say enough good things about Paperform. Makes Google forms look like a 3rd grade arts and crafts project. Other form softwares simply cannot compete.

Try it now, you'll never switch.

10 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Hayes, thank you for choosing Paperform and for taking the time to share your experience. We're thrilled to hear how much it has helped your business. Thank you for your support!

Beoordeeld met 5 van de 5 sterren

Paperform support is second to none

Paperform support is second to none. Their team is always ready to assist with any queries or issues you might encounter. They are prompt, professional, and extremely knowledgeable about their product. They are always willing to go the extra mile to ensure your satisfaction. Their dedication to their customers is truly unmatched in the industry.

8 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Kathleen, thank you so much for your glowing review. We're thrilled to hear about your positive experience with our CS team. Reach out anytime!

Beoordeeld met 5 van de 5 sterren

I have been with Paperform since they…

I have been with Paperform since they started. I use it in my consulting business for any lead generation projects and I can not fault their forms or the huge range of options to enhance the forms that they provide.
Paperform is so much more than forms.
These guys are the innovators of the industry and we have achieved incredible results for our clients with Paperform.
They are constantly adding new things that never cease to amaze me.
When I have a question the support is beyond good. Clever people with brains on the support desk and so far nothing has not been able to be answered in a fast manner. AAAAA+++++
Highly recommended

9 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Craig, thank you for your glowing review and longstanding support! We're thrilled to hear about your success using Paperform in your business. Here's to achieving even more incredible results together!

Beoordeeld met 5 van de 5 sterren

Paperform has features and support you can't find anywhere else.

Paperform allowed us to create and manage a ticketing form that we weren't able to create through any other platform. The features, design elements and easy user interface made the entire process easy. Everyone on the support team was incredibly responsive and helpful. Would recommend Paperform to any business looking for something new.

7 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Sam, thank you for your review and the recommendation. It's awesome to hear how Paperform has helped you and your business. Thank you for choosing us - reach out to support anytime!

Beoordeeld met 5 van de 5 sterren

Very quick response

Very quick response, kind and the answers are to the point. Recommended!

8 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Gerard, thank you for the recommendation. We appreciate it!

Beoordeeld met 5 van de 5 sterren

Very Accommodating

The support team was very accommodating! They handled my specific situation great, and I am satisfied overall.

7 februari 2024
Review zonder uitnodiging
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Antwoord van Paperform

Emery, thank you for your review. We're so happy about your positive experience with our CS team. Please reach out if you have any other questions!

Beoordeeld met 5 van de 5 sterren

Great Service, AMAZING support!

I have been using Paperform for approximately a year now. I has been an AMAZING tool for my business. The amazing team that helps run Paperform is what makes it even more amazing. Everyone on the support team is patient, knowledgeable, and kind. They have all gone above and beyond to help me with my forms when I have needed it. I highly recommend Paperform.

2 februari 2024
Review zonder uitnodiging
Logo Paperform

Antwoord van Paperform

Brian, thank you for your review! It's great to hear how Paperform has helped your business. Looking forward to continuing to support your success with Paperform!

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