I had £58 deducted from my account without any reason whatsoever, and when trying to access my account, it’s impossible. You are supposed to receive an email link to be able to do this, but nothing ar... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Toon meer
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Toon meer
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Contactgegevens
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Ierland
- support@parcelconnect.ie
- parcelconnect.ie
3,6
Gemiddeld
672 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My parcel was returned without a label label
My parcel was returned without a label, as the shop printer was broken. So Luke from Parcel Connect reached out to me to resolve the problem. I sent him the QR Code so he could print out my returns label and return my parcel. Delighted with the service.
17 mei 2024
Review zonder uitnodiging
Luke Gets 5 Stars!
Luke contacted me and made me aware of an issue that I didn't otherwise know about.
He took ownership of what needed to be done and resolved it immediately.
Quick, easy and very mannered.
Thank You.
17 mei 2024
Review zonder uitnodiging
Super helpful
Luke from parcel connect went above and beyond to ensure I received my refund from asos. Very helpful. Thank you
17 mei 2024
Review zonder uitnodiging
Excellent service
Super support and service! Thanks for your help!
17 mei 2024
Review zonder uitnodiging
Helpful with returns
They went out of their way to help me with my return, which got sent back without a label, ensuring I could get my refund!
16 mei 2024
Review zonder uitnodiging
Quick easy reliable service
Quick easy reliable service. Highly recommend.
16 mei 2024
Review zonder uitnodiging
Luke was super helpful when I didn’t…
Luke was super helpful when I didn’t have a return label. He sorted the issue promptly and was very understanding!
16 mei 2024
Review zonder uitnodiging
Excellent communication and customer…
Excellent communication and customer service from Chris in Parcel Connect, Cork.
16 mei 2024
Review zonder uitnodiging
Absolute disaster of a company to deal…
Absolute disaster of a company to deal with. Returned a parcel with QR code guy at deskshoukd have printed a return label and apparently did not. Was contacted by Chris in parcel connect looking for QR code who said he would look after it. No update on return since 8th May
8 mei 2024
Review zonder uitnodiging
Antwoord van Parcel Connect Ireland
Hi Mary,
I'm very sorry to hear that you have had a bad experience with using Parcel Connect to complete a return.
I've sent you a request for further information as need the tracking code to be able to look into this further.
Regards,
Luke
Excellent support for a package that…
Excellent support for a package that showed up with no returns label, I error
14 mei 2024
Review zonder uitnodiging
Very quick at getting back to you
14 mei 2024
Review zonder uitnodiging
Very helpful
Very helpful, followed up with issues and resolved, above and beyond, thanks!
13 mei 2024
Review zonder uitnodiging
The man Chris from parcel connect team…
The man Chris from parcel connect team was so helpful and nice !
13 mei 2024
Review zonder uitnodiging
Great experience
Great experience, I returned a parcel and forgot to put the returns address. Parcel connect rang me and also sent a what’s app explaining the situation and to send them the returns QR code and they would sort out the rest. Excellent customer service
13 mei 2024
Review zonder uitnodiging
I forgot to put the return slip on my parcel and parcel connect takes their time, Sent me a message via WhatsApp to send my return slip to them so they can do the necessary documentation and send it .
Very efficient and reliable service
10 mei 2024
Review zonder uitnodiging
Pleasant experience recommended agent
13 mei 2024
Review zonder uitnodiging
Chris is so helpful
Chris is so helpful, i tried 2 other parcel Connect drop offs but they could not accept my return. Chris sorted it out for me
10 mei 2024
Review zonder uitnodiging
Antwoord van Parcel Connect Ireland
Thanks for taking the time to leave us such a nice review. I'll pass on your message to Chris.
Went out of his way to ensure my parcel…
Went out of his way to ensure my parcel wasn’t sent back and was delivered efficiently
10 mei 2024
Review zonder uitnodiging
Antwoord van Parcel Connect Ireland
Hi Amie,
Thanks for taking the time to leave us a lovely review.
Have a great day.
Luke
Parcel connect were great they…
Parcel connect were great they contacted me as my parcel and no label to get the qr code as the shop has not originally asked for it. They contacted me via WhatsApp to process the order. Great service.
10 mei 2024
Review zonder uitnodiging
Antwoord van Parcel Connect Ireland
Hi June,
Thanks for taking the time to leave us a review.
Have a great day,
Luke
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.