I had £58 deducted from my account without any reason whatsoever, and when trying to access my account, it’s impossible. You are supposed to receive an email link to be able to do this, but nothing ar... Toon meer
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Lees wat reviewers zeggen
My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Toon meer
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Toon meer
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Contactgegevens
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Ierland
- support@parcelconnect.ie
- parcelconnect.ie
3,6
Gemiddeld
672 reviews
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So helpful would use this service again
17 juni 2024
Review zonder uitnodiging
very personal efficient service
very personal efficient service, thanks Chris!
17 juni 2024
Review zonder uitnodiging
My Asos return parcel went missing
My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I had recieved doing the return he would arrange for the return docket to be attached to be sent back. He was extremely helpful. Couldn't recommend enough
11 juni 2024
Review zonder uitnodiging
Chris was very helpful and friendly…
Chris was very helpful and friendly with handling my return made the whole process very easy
14 juni 2024
Review zonder uitnodiging
Excellent initiative taken by Luke who…
Excellent initiative taken by Luke who found my 2 returned packages to ASOS that were mislabelled by the shop I returned them to.
12 juni 2024
Review zonder uitnodiging
Very helpful and quick response
Very helpful and quick response. Thanks Chris !
14 juni 2024
Review zonder uitnodiging
Really efficient service
Really efficient service, shop assistant didn’t place label on return and Parcel connect we’re able to reach out and help as soon as it was received in their warehouse!
12 juni 2024
Review zonder uitnodiging
Very efficient
Parcel connect recently contacted me as they realised my return parcel had been sent without a label. Gave me well explained info on how to help them fix the problem. And got back to me quickly with issue resolved.
11 juni 2024
Review zonder uitnodiging
Chris was very helpful and proactive …
Chris was very helpful and proactive in getting in touch with me when there was an problem with my return, excellent communication
12 juni 2024
Review zonder uitnodiging
great customer service from Chris and Luke
Chris and Luke have really helped me out with the process of returning my package. It arrived in their warehouse without a return slip and they made the effort to reach out to me so that I could send them the slip and get a refund. Really good customer service
11 juni 2024
Review zonder uitnodiging
Attention to detail!
Chris and the team quickly spotted an issue with my return and took the initiative to reach out to me to quickly rectify it. Exactly what you would want from a customer service team!
10 juni 2024
Review zonder uitnodiging
There was an issue with a return in…
There was an issue with a return in store and Chris kindly texted me and got the problem sorted which I really appreciated
11 juni 2024
Review zonder uitnodiging
Returns process
Chris reached out to me after there was a delay with my return due to a new process being implemented. He quickly sorted the issue and clearly explained the situation. Thanks for the help!
10 juni 2024
Review zonder uitnodiging
Excellent customer service
I sent my order back via my local shop, but I forgot to include my returns label. Chris got intouch with me to let me know, and helped me get it sorted straight away. Incredible customer service . Thanks 😊
5 juni 2024
Review zonder uitnodiging
Luke was very helpful
Luke was very helpful, great customer service
6 juni 2024
Review zonder uitnodiging
Super helpful
The label came off my bag but parcel connect contacted me and I was able to send the label to them and they printed it again and were able to send it on.
Thanks so much
6 juni 2024
Review zonder uitnodiging
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