Partners& Reviews 79

I’ve been a customer of Grace’s from The Jewellers Block for the past two years, I genuinely cannot fault the service. The attention to detail, professionalism, and quality has been consistently outstanding. Every interaction has been smooth and reassuring, making the whole experience feel personal and trustworthy.
I would highly recommend Grace and the team at The Jewellers Block to anyone looking for expert Business Insurance.

Jack Burke has been outstanding in handling my rather specific insurance requirements. Due to the complexity of my request we had ongoing communications. All of this was handled most promptly and courteously by Mr. Burke. I am most grateful to him and to his company for their services!

Prompt and detailed assistance throughout a difficult period requiring specialist insurance. Highly recommended

After years of complications with insuring my property because of unusual circumstances Jon sorted out an excellent policy for me. Service exceptional.

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Jamie Colebourn arranged the fleet insurance for our company and the service he provided was outstanding. From the very beginning, he took the time to explain the entire process to us in detail, making sure we understood everything clearly. Fleet insurance can be quite complex, but Jamie made it feel straightforward and easy.

What really stood out was his professionalism, knowledge, and the genuine care he showed in making sure we had the right cover for our business. He is extremely informative, trustworthy, and truly goes above and beyond to help.

Jamie is an exceptional person to deal with, and I would highly recommend him to anyone looking for fleet insurance or any over insurance!
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I would say about these brokers. They charge me 400 for the name of insurance and they didn’t help me insurance plus told me next me we are cancelling your insurance and they will not refund me.
Please guys don’t trust on Lewis sales officer and their team.
I’m telling you.

I have been a customer since 2021 and cannot fault their customer service. Whenever I’ve had any issues or concerns, Lee Evans has always been on the other end of the phone — something I didn’t experience with the other insurance companies I previously used.

If you’re looking for affordable insurance for your commercial vehicles or public liability, backed by outstanding customer service, then you need look no further.

over the moon with these guys , what a team , very friendly , help me on two occasions with insurance matters , i would recommend to everyone , james Avann

Personalised service - time spent - understood needs and provided cover where required

Totally unprofessional. Calling themselves a broker, but only offering the apparent cheapest, which just so happened to the same insurer year after year, price going up and up. Had to make a claim (which wasn't my fault, a negligent motorist hit my parked car) and they couldn't finalise it, I ended up calling the other insurer to sort it out after months of Partners& seemingly doing absolutely nothing; that took around 9 months. They then 'accidentally' cancelled my direct debit, causing us a lot of hassle and they couldn't reinstate it - why I have no idea, they had no excuse other than 'sorry' and then demanded the rest of the premium, some £8,000 in advance!! I then shopped around and found another insurer who was some £4,000 cheaper a year, leading me to believe that they had not in fact been acting in my best interests as a broker to secure me the best deal, but purely lining their own pockets with the highest commission. I would never, EVER recommend this bunch of cowboys to anyone. Years ago they used to be good, but oh my word have the gone rapidly downhill.

I have been using Partners& for many years as they are friendly, helpful, professional and always working for the best interests of their clients. However, I have just had dealings with Laura Scofield, who has delivered service on a whole new level. Instantaneous response to emails and handled the entire process (which was not even beneficial to their company) with incredible speed and achieved great result. Outstanding

Perfect
Rob handled everything for me and he did a fantastic job and made everything stress free
Would highly recommend
Great guy
Great help
Fantastic thank you

First time using Partners for our fleet insurance due to previous broker who we have used for many years let us down shall we say. Massive thank you to Rob Rutherford who deal with my enquiry and followed it through to closing the deal. Such a professional and friendly member of Partners who helped me and has a total positive and can do attitude. A credit to the company.

This is the first time we have worked with Partners& and the experience has been really good. With a very short time to organise quite unusual cover, everything went very smoothly, with excellent responsive communication, calming our anxieties. Nothing was too much trouble and everything was handled with a high level of professionalism.

Yusuf and Stacey are always there to help and take the pain out of sorting insurance.

We have now worked with Partners& for some years. Their experience and advice makes us feel at ease as a company and would trust them with all of our insurance wants and needs. Attention to detail and speed of response is paramount for us here at 2601.

Service was excellent, tailored to meet my needs, and provided in a thoughtful, professional and efficient manner.

The end result was precisely what I needed, delivered by a friendly and highly effective team.

Dean & Damion as always 10/10

Cate and her team helped us achieve best terms for our complex new life insurance policies. At every point in the process, Cate was responsive and utterly focused on providing myself and my husband with a fair and stress-free experience. We really appreciated the help in interacting with the insurance company and the clear guidance at every step of the way. As Cate went over and beyond our expectations, we have no hesitation in recommending Partners& .

Great service from Nathan and the team in sorucing professional indemnity for a complex function being run under a UK Limited Company setup. Listened to our needs and sourced a policy from an underwriter as required. Would strongly recommend these guys for insurance brokering for Limited Companies.