Partners& Reviews 79

My options were explained very well to me without any pushy sales.

I have discovered this week, in addition to the multiple previous failures , that partners& after being advised in writing twice, that I had acquired the watch failed to advise the insurance company and add it to the policy. The investors appointed to review these issues this week advised me: “ From the information provided by insurers, this watch was not added to the policy, despite the discussions with your broker (partners&). “

Partners& must be mortified that as this investigation progresses, more and more of their mistakes are being discovered.

I welcome them discussing with me a rationale solution to this.

I would suggest and new customers apply severe caution to using this entity until the relevant parties have determined the totality of their errors

Swift response, put themselves in our shoes and always go beyond the brief to deliver value. Good team to work with .

Caroline was so helpful and easy to contact. She explained everything clearly and made sure that any of my concerns were allayed and all questions answered. Nothing was too much trouble. A process which could have been tricky was made easy. Would recommend for sure.

I did not know where to start when I decided it was time to take life insurance. Caroline and Georgie made it easy. Caroline has been with us every step of the way, exploring our options and explaining every single detail thoroughly. She made this journey easier for us. They have clients best interest at heart. Very pleased with the service. I would definitely advise anyone who needs a life insurance to go through a financial adviser than shopping online.

We have been dealing with Cate from Partners & to get Critical Person cover for our business. They have been great at persevering with an uncooperative GP's surgery and we are very happy with the outcome and service. Cate was professional but at the same time very friendly and easy to communicate with and stayed in touch through the whole process. Thanks Cate!

Excellent service from Georgie and Yusuf, Yusuf has been incredibly understanding and has thoroughly explained everything to me.

Partners& have recently sorted out our business insurance. They have taken the time to understand our needs and given us some great advice. I feel like they care and are looking after us, but equally are not over the top in regards to time. To be honest business insurance is probably one of the lowest priorities in my schedule, but its great to know these guys have me covered.

Caroline and Georgie have been really helpful. Georgie helped and guided me through my application for life cover with great care. Thank you both for a lovely experience.

Our company has been working with Partners& for the past year and Caroline and Georgie have been our dedicated reps, they are wonderful to work with - very quick to reply and efficient from a communication standpoint. Love working with this team!

Professional and efficient service, this company has saved our business thousands, they now deal with all of our insurances. A quality company with quality employees.

I have used Partnersand for our business and my own personal insurance needs for many years, John and the team are extremely knowledgeable in there field and will undoubtedly make sure the correct cover and a competitive rate is achieved, Should a problem occur or the inevitable happens the team are on it with guidance and the correct advice through to a satisfactory conclusion, I have no hesitation in recommending these guys

Yusuf and Laura
Thank you very much for the help and support we received recently we couldnt have done any of this without your help.
Thank you also for the kind and caring way it was all dealt with it was really appreciated.

Cate was extremely helpful and guided the owners of the business through the process with ease. She ensured that we were kept informed on the progress/status of the policy, and advised on next steps throughout

Many thanks for advice and help. Tom & Yusuf were great from the start of the process until the end, from obtaining the policy and answering my varied questions.

One of our clients wanted a complete review of their well-being benefits.

Emma from the well-being health and protection team was fantastic – she completely revised the benefit structure negotiated excellent rates with providers and advised my clients in detail and swiftly.

She managed also to adjust the way she works to accommodate my client who is completely blind. We strongly recommend her.

Cate Mason was brilliant throughout the process. Clear, concise and quick to answer and respond to any questions. Danny, Nicholas, John and the team have also been extremely helpful during the first year of our relationship with Partners& - I’d have no hesitation in recommending them.

Partners& are nothing new. They’re offering a range of services, the same as my old broker, but they haven’t delivered.

Not sure what’s going on but some staff who joined have left. I wished I hadn’t moved my insurance and looking to move back as soon as I can.

Caroline has been an absolutely essential contact my business. She reviewed my existing cover with a fine tooth comb and made sure that I was uber-protected for any eventuality. I know that this task was not easy for her as there were many bumps in the road, but she made it easy for me so I could keep running my business with peace of mind, knowing that she was doing a huge amount of hard work in the background. I would not hesitate to recommend Caroline and all the Partners& team.

I've been working with Cate Mason for years now. She is one of the most pleasant people i've ever worked with during my 30+ carreer. She is intelligent, kind, empathetic, quick and knows all the ins and outs of her profession. We are lucky to have her on our account.