Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Toon meer
Bedrijf heeft geantwoord
Received prior orders on time with OEM parts as advertised at the best price of any local dealer Last order I cancelled due to back ordered part which I should have been better informed as to the de... Toon meer
Bedrijf heeft geantwoord
Your website is super easy to navigate and find what you need. You have an amazing inventory and pricing is decent. Thanks for the great service . I always get exactly what I order and it’s always in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Contactgegevens
Airport Pulling Road North 829, 34104, Naples, Verenigde Staten
- partsvu.com
4,3
Uitstekend
143 reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I buy my boat service parts from…
I buy my boat service parts from PartsVu, good price and prompt shipping, satisfied customer.
20 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you’re happy with our pricing and prompt shipping for your boat service parts. We truly appreciate your continued support and look forward to serving you again!
I ordered parts from your company
I ordered parts from your company, but never received them. I tried to cancel my order and get a refund but was told it had already shipped.UPS said they never received the package from partsvu . Finally I filed a dispute through my credit card company.
I ordered the same parts from another company and received them four days later.
16 maart 2026
Review zonder uitnodiging
Antwoord van PartsVu
I ordered parts from your company
I ordered parts from your company, but never received them. I tried to cancel my order and get a refund but was told it had already shipped.UPS said they never received the package from partsvu . Finally I filed a dispute through my credit card company.
I ordered the same parts from another company and received them four days later.
Fast Shipping and Great Price
The product was shipped very quickly, and the prices were really competetive.
15 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear your order shipped quickly and that you were happy with our competitive pricing. We truly appreciate your support and look forward to serving you again!
PartsVu had to parts that l wanted.
PartsVu had to parts that l wanted at a price comparable to others. A easy to use web site. The parts were delivered to my door on time. Thank you, Bernard.
24 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Bernard,
Thank you for the great review!
We’re glad to hear you were able to find the parts you needed at a fair price, and that the website was easy to use. It’s great to know your order was delivered on time as well.
We truly appreciate your support and look forward to helping you again!
When ordering I was not told a date…
When ordering I was not told a date when my parts would arrive or even a date when they would be shipped. A week after I had ordered I still did not have a delivery date.
5 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Hello,
Thank you for taking the time to share your feedback, and we’re sorry for the frustration caused by the lack of clear timing updates on your order.
In most cases, order confirmations and shipping updates are sent automatically to the email address provided at checkout, so we do recommend double-checking that the email entered is correct and also checking spam or junk folders, as automated messages can occasionally be filtered there.
We appreciate you bringing this to our attention, as clear communication around shipping timelines is important and something we continue to work on improving.
Thank you again for your feedback and for your order.
Easy to order
Easy to order. They have the parts you need and great prices. The only problem i have is not easily finding the parts that would be "extra". Like ordering a water pump kit it's not that easy to find the housing which is not standard.
1 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Tom,
Thank you for the great review and for sharing your feedback!
We’re glad to hear you find it easy to order and appreciate our pricing and parts availability. We also understand your point regarding related or “extra” components—like housings for water pump kits—that aren’t always included as standard selections. Feedback like this is very helpful as we continue working on improving how parts and related components are organized and surfaced on our site.
We truly appreciate your support and look forward to helping you again!
FAST ORDERING AND DELIVERY
FAST ORDERING AND DELIVERY. HAD ALL THE PARTS NEEDED TO MAKE REPAIRS.
16 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Sam,
Thank you for the great review!
We’re glad to hear the ordering process was fast and that you were able to get all the parts you needed to complete your repairs. We appreciate your support and look forward to serving you again!
PartsVu always has the correct match
PartsVu always has the correct match!
They follow through on prompt delivery
However! When I requested two day delivery (FedEx) the service from FedEx was slower than (2) days! Received the parts on day (4)! Contacted PartsVu and they explained that 2 day is two business days-so order late on Friday means get your stuff on Wednesday! Would have appreciated an AI alert when ordering from the companies involved! But still a LOYAL CUSTOMER!
20 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your detailed review and for being a loyal customer!
We’re glad to hear we consistently provide the correct parts and that you’ve had a positive experience with our order fulfillment and delivery overall.
Regarding the FedEx 2-day shipping option, we understand the confusion. “2-day” shipping refers to two business days from the time the carrier receives the package, so orders placed later in the week (such as Friday) can extend into the following week due to weekend non-processing days. We understand how this can feel unexpected, and we appreciate your suggestion about clearer alerts during checkout—feedback like this is very helpful as we continue improving the ordering experience.
We also understand that carrier transit times are ultimately managed by FedEx once the package is handed off, and while we work with reliable shipping partners, delays can occasionally occur outside of our control.
We truly appreciate your continued support and loyalty, and we look forward to serving you again!
Quick and easy ordering
Quick and easy ordering. Best price around
15 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear you found the ordering process quick and easy and that we could offer you a great price. We truly appreciate your support and look forward to assisting you again in the future.
If there’s ever anything we can help with, please don’t hesitate to reach out!
The whole kit made changing my oil and…
The whole kit made changing my oil and doing a service on my outboard that much easier. Customer service was great as well. I called them with my serial number and they told me exactly which kit to buy. Definitely will be ordering again!
10 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your great feedback!
We’re so glad to hear the kit made your oil change and service easier—that’s exactly what we aim for. It’s also great to know our team was able to help you find the right kit using your serial number.
We truly appreciate your support and look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out!
Great response time and good…
Great response time and good communication.
15 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear you had a positive experience with our response time and communication. Providing timely and clear support is very important to us, and we truly appreciate you taking the time to share this.
If you ever need anything in the future, we’re always here to help!
The Right Parts
The parts came quick and were all the correct parts. Good service, good parts
24 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear your parts arrived quickly and that everything was correct. Providing reliable service and quality parts is what we strive for, so it’s great to know we delivered.
We truly appreciate your support and look forward to helping you again in the future!
Had what I need and a good price and…
Had what I need and a good price and fast shipping. Will use again
4 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear you found exactly what you needed at a great price and that it arrived quickly. That’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to serving you again in the future!
Thanks for your immediate attention to…
Thanks for your immediate attention to the situation and your response was helpful and I appreciate your time and consideration.
20 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your kind feedback!
We’re glad we could assist you promptly and provide a helpful response. Your appreciation means a lot to our team.
If there’s ever anything else we can help with, please don’t hesitate to reach out—we’re always here for you!
New part is defective
New part is defective. Endless emails to try and get a replacement part. You process is sending me into a “warranty replacement” - whatever that is. Net is it took 3-4 weeks to ship the part. Its an oil tank with a float that is defective. Boat cant be used until this is replaced costing me 2 months down time. I am totally disappointed. Your process is a total hassle and I will need to just buy a part elsewhere to get my boat on the water whole you ring me through your “process”.
21 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Hello,
Thank you for your feedback, and I sincerely apologize for the frustration and downtime this situation has caused. I completely understand how disappointing it is to receive a defective part—especially when it keeps your boat off the water.
I also understand your concerns with the warranty process. Because this part is manufacturer-backed, we are required to follow their warranty procedures to obtain a replacement. That said, I agree the experience should not feel this difficult, and I’d like to help move this along as quickly as possible.
If you can please provide your order number and confirm the best contact information, I will personally review your case and work to expedite the warranty claim with the manufacturer. In some cases, we may also be able to explore alternative options to reduce further downtime.
We truly value your business and appreciate your patience while we work through this. I will do everything I can to help get you back on the water as quickly as possible.
Sincerely,
Jessica
No muss
No muss, no fuss, just good product & service! Never a problem!😎
15 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear everything has been smooth and hassle-free—that’s exactly the experience we aim to provide. We truly appreciate your continued support and are always here whenever you need us.
Looking forward to serving you again!
I received the correct part at a…
I received the correct part at a reasonable price, and also was able to cancel a duplicate order easily with just a phone call. TY
15 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear you received the correct part at a fair price and that we were able to quickly assist with canceling the duplicate order over the phone. We appreciate your support and are happy we could make the process easy for you.
If you ever need anything in the future, we’re here to help!
Positive Experience
Competitive pricing, fast shipping, quality packaging. All in all very positive experience. Will be buying from PartsVu in the future and recommending to friends.
14 maart 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear you had a positive experience with our pricing, fast shipping, and packaging. We truly appreciate your recommendation and your support.
We look forward to serving you again in the future—and thank you for sharing us with your friends!
Received prior orders on time with OEM…
Received prior orders on time with OEM parts as advertised at the best price of any local dealer
Last order I cancelled due to back ordered part which I should have been better informed as to the delay given all the order was on hold. Recommend not holding or providing an option to get what was in stock. Needed to get the job done so canceled and promptly got a credit back.
2 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear your prior orders arrived on time and that you were satisfied with OEM parts, pricing, and overall service. We also appreciate your honest note regarding your most recent experience.
We understand how important it is to stay informed when an item is backordered—especially when the rest of the order is on hold. Your feedback about offering in-stock alternatives or clearer delay communication is very helpful and will be shared with our team as we continue to improve the ordering experience.
We’re also glad the cancellation and refund process was completed quickly for you.
We truly appreciate your business and the time you took to share this with us.
Awesome company
I use PartsVu because they have the all in one service kit for my Yamaha sho. The site is easy to navigate and shipping is fast and so far all parts have been correct.
27 maart 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback!
We’re glad to hear you’ve had a great experience with our Yamaha SHO service kits and that the website, shipping speed, and accuracy of parts have met your expectations. Making maintenance simple and reliable is exactly what we aim for.
We truly appreciate your continued support and look forward to serving you again!
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