Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Toon meer
Bedrijf heeft geantwoord
Received prior orders on time with OEM parts as advertised at the best price of any local dealer Last order I cancelled due to back ordered part which I should have been better informed as to the de... Toon meer
Bedrijf heeft geantwoord
Your website is super easy to navigate and find what you need. You have an amazing inventory and pricing is decent. Thanks for the great service . I always get exactly what I order and it’s always in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Contactgegevens
Airport Pulling Road North 829, 34104, Naples, Verenigde Staten
- partsvu.com
4,3
Uitstekend
143 reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Easy to identify the right part ..
Easy to identify the right part ... easy to order and quick to deliver. Just doesn't get much better than this!
2 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you found it easy to identify the right part, place your order, and receive it quickly. We really appreciate your support and look forward to serving you again!
I have three outboard motors
I have three outboard motors. A 9.9 a 20hp and a 150hp. I order all three oil change kits at a great price. The delivery time is really good. So I can service my engines and go fishing for the season. Definitely will continue doing business with Partsvu.
10 maart 2026
Review zonder uitnodiging
Antwoord van PartsVu
Rob,
Thank you for the great review!
We’re glad to hear you were able to find oil change kits for all three of your outboards at a great price, and that delivery was quick enough to get you ready for the season. It’s great to know everything worked out smoothly so you can get out on the water and enjoy fishing.
We truly appreciate your continued business and look forward to serving you again!
Been using PartsVu for years now
Been using PartsVu for years now. I love their maintenance packages for my outboard. Shipping is always quick and there is always the right parts in the box.
4 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Steven,
Thank you for the great review!
We’re glad to hear you’ve been using PartsVu for years and continue to rely on our maintenance packages for your outboard. It’s great to know the correct parts arrive consistently and that shipping has been quick for you.
We truly appreciate your continued support and look forward to serving you again!
Excellent website
Excellent website, easy navigation.
Quick shipping , parts just as described.
12 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you found the website easy to navigate and that your parts arrived quickly and as described. We truly appreciate your support and look forward to serving you again!
The part said in stock so I ordered
The part said in stock so I ordered. It took one week to send it and they sent it snail mail and another week to get it. Won't use this company again.
27 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for your feedback, and we sincerely apologize for any frustration or confusion regarding your order.
We understand why you expected the item to ship immediately based on how it appeared at the time of purchase, and we are sorry for any misunderstanding that caused. In this case, we did send you an email the same day to notify you that the part needed to be allocated before it could ship.
Once the item was released, it shipped promptly. Transit from Florida to Washington took approximately 3 business days, which is faster than UPS Ground delivery timeframes for that distance. While we understand it may have felt longer, the total timeline from order to delivery was about 6 business days.
We truly do our best to keep customers informed as inventory situations change, and we regret any inconvenience this caused. We appreciate your feedback and the opportunity to clarify what occurred.
Nice selection of parts and materials
Nice selection of parts and materials. Good pricing, discounts for military/veterans was a bonus. One item showed in stock but was backordered for three weeks, but it was easy to cancel and get refunded for that. Very nice people to work with, shipping was fast as well.
1 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Ron,
Thank you for the great review and for your support!
We’re glad to hear you’re happy with our selection, pricing, and veteran discount. We also appreciate your feedback regarding the backordered item—while we always aim for accurate real-time availability, occasional delays can happen when items are fulfilled directly from suppliers. We’re glad our team was able to quickly assist you with the cancellation and refund.
It’s great to hear shipping was fast overall, and we truly appreciate you choosing PartsVu!
Very good experience with both the…
Very good experience with both the service and the product.
5 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Luis,
Thank you for the great review and for your support!
We’re glad to hear you’re happy with our selection, pricing, and veteran discount. We also appreciate your feedback regarding the backordered item—while we always aim for accurate real-time availability, occasional delays can happen when items are fulfilled directly from suppliers. We’re glad our team was able to quickly assist you with the cancellation and refund.
It’s great to hear shipping was fast overall, and we truly appreciate you choosing PartsVu!
Prices and service are great
Prices and service are great, did a order for 100 hr service kits and got everything I needed quickly, they did send the wrong fuel filters but sent the correct ones out immediately
20 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you were happy with the pricing, service, and how quickly your 100-hour service kits arrived. We also appreciate you pointing out the issue with the fuel filters and are glad our team was able to quickly correct that for you.
We appreciate your understanding and your support, and we look forward to serving you again!
Shipping is atrocious at best
Shipping is atrocious at best. Still haven’t received any parts. They were 15 miles from my house yesterday and are now 4 hours away.
29 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Hello Ryan,
Thank you for taking the time to share your feedback, and we’re sorry for the frustration with your shipment.
Once an order leaves our facility and is in the carrier’s network, delivery timing and routing are controlled by the shipping carrier. While tracking updates can sometimes appear unusual or show movement away from a destination, this is based on the carrier’s internal routing and sorting process and not something we are able to directly control once the package is in transit.
We understand how frustrating delays like this can be, especially when you are so close to delivery, and we truly regret the inconvenience this has caused.
If your package does not arrive within the expected timeframe shown on the tracking, please reach out to our team so we can assist further and open a claim or investigate with the carrier.
We appreciate your patience and the opportunity to assist.
Fast and profesional service.
27 februari 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you received fast and professional service. We truly appreciate your support and look forward to serving you again!
Absolutely Great
Absolutely Great. I will be making other orders soon. Thank You.
5 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you had a great experience, and we look forward to helping you with your next order. We truly appreciate your support!
Excellent e-purchase system and always…
Excellent e-purchase system and always the best price I can find.
Shipping is very orderly and prompt.
5 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you’re happy with our e-purchase system, pricing, and prompt, orderly shipping. We truly appreciate your support and look forward to serving you again!
If it was no stars so far that’s what I…
If it was no stars so far that’s what I would pick still waiting on my boat keys 2 monthes later I have reached out to company and was told they are on back order then I get an email saying they want a review on how they got me my parts I still have not got them wen I do I will be happy to come back and update but as of now not happy
5 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Hello,
Thank you for taking the time to share your feedback, and we’re very sorry for the frustration and delay with your order.
We understand how disappointing it is to be waiting this long, especially on an essential part like your boat keys. In this case, the delay is due to the item being on backorder from the manufacturer. Unfortunately, we do not have control over Mercury’s production or supply timelines, but we do continuously monitor updates and provide revised ETAs as soon as they are made available to us.
We completely understand your frustration with receiving review request emails while still waiting on your order—those are automated and do not reflect the fulfillment status of individual items.
At this time, we are still awaiting inventory from the manufacturer. If you prefer, you are absolutely welcome to cancel the order for a full refund rather than wait, and we can process that immediately for you.
We appreciate your patience and the opportunity to assist, and we hope to resolve this for you as quickly as possible.
Time saver
I use to stand in line at my small marine store for 45 minutes where they would look up part numbers for my outboard engine, usually they were missing stock in a part or two; now through PartsVu I get an accurate and complete bundle of service parts ordered in just short minutes.
1 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear the ordering process has been such a time saver for you and that you’re able to quickly get complete, accurate service bundles without the hassle of waiting in line or dealing with missing parts. It’s exactly the kind of streamlined experience we aim to provide.
We truly appreciate your support and look forward to serving you again!
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear your order arrived on time, was accurate, and easy to place. We truly appreciate your support and look forward to serving you again!
Yamaha brand
Brand name I wanted and excellent quality. Speedy delivery.
20 maart 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you received the Yamaha brand you wanted and were happy with the quality and fast delivery. We truly appreciate your support and look forward to serving you again!
Excellent service
Excellent service, quick shipping, right items. Will order again from them for my Yamaha Waverunner
1 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear you received excellent service, quick shipping, and the correct items for your Yamaha Waverunner. We truly appreciate your support and look forward to serving you again!
I’m giving my experience a 1.
I’m giving my experience a 1.. The price for the items I ordered was great and, I also received a First Responder discount.. However, I received an email advising me that I had to pay an additional $173 to have the items shipped due to the size and weight of the boxes.. I called to ask additional questions and was told the same story..I canceled my order..I was able to get the same items through a competitor for the same price and there was NO ADDITIONAL FREIGHT..In fact, one box weighed 12 LBS and the other box weighed 24 LBS. VERY DISAPPOINTED with the up charge and lack of candor..The excuse for additional payment was read verbatim from your website small print..
21 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for taking the time to share your experience, and we sincerely apologize for the frustration this caused.
We understand your concern regarding the additional freight charge and how that impacted your decision to cancel the order. For certain oversized or heavy items, shipping costs are calculated based on carrier rates, which can include dimensional weight, packaging requirements, and destination. In some cases, those costs are not fully reflected until the carrier provides the final shipping calculation, which is what triggered the updated freight amount in your case.
We absolutely understand how unexpected shipping costs can feel disappointing, especially when comparing against other retailers. We appreciate you noting the value of the pricing and discount you received, and we’re sorry that the overall experience did not meet your expectations.
Your feedback is important, and we will make sure it is reviewed with our team as we continue working to improve transparency around freight estimates. If you ever want us to review shipping options or alternatives before placing an order, we are always happy to help.
PartsVu had what I needed and they…
PartsVu had what I needed and they filled and shipped it very quick
Not sure what I could ask for
Great job
7 april 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear we had exactly what you needed and that your order was processed and shipped quickly. We truly appreciate your support and look forward to serving you again!
PartsVu is my one stop shop for parts…
PartsVu is my one stop shop for parts on my 1999 Triton and Mercury Optimax. I hate buying parts, but love buying them from PartsVu. Their customer services is on top on their game!
5 mei 2026
Review zonder uitnodiging
Antwoord van PartsVu
Thank you for the great review!
We’re glad to hear we’ve become your one-stop shop for your Triton and Mercury Optimax parts. It’s great to know our customer service team has made the process easier for you—even for something you don’t enjoy doing. We truly appreciate your support and look forward to serving you again!
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