When I called to get additional information the rep was incapable of answering very basic questions (her English was very limited too). She promised to e-mail me responses and never did. I called a co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Toon meer
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Toon meer
Bedrijf heeft geantwoord
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Contactgegevens
North Michigan Avenue 980, 60611, Chicago, Verenigde Staten
- patioliving.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Glass topped dining table
Despite the table’s shipping being delayed a couple of times, you kept me informed of its status. My husband said the table was easy to put together and it’s great to have a deck dining table again.
21 juni 2026
I was able to see what I ordered and look at different colors
Ease with seeing what I ordered adn correcting what I ordered.
Although the height of each chair I ordered said the same thing, the bar stool is higher than the counter chair adn I needed the bar stool size.
Thanks
21 juni 2026
very easy website to navigate
19 juni 2026
When I type in a particular part number…
When I type in a particular part number and if the item has changed, it should alert the customer to that. I ordered the wrong umbrella cover and had to engage live chat to get it fixed because of this.
19 juni 2026
very helpful
19 juni 2026
Review zonder uitnodiging
Wonderful sales associate and delivery…
Wonderful sales associate and delivery experience.
18 juni 2026
Great helpful service!
Kelly was a pleasure, extremely helpful and very speedy in responding! I appreciated her professionalism and friendly manner! Big thumbs-up!
18 juni 2026
Review zonder uitnodiging
Would NEVER buy from them again!!!
Would NEVER buy from them again!!!
I ordered a loveseat for my patio on 5/26, item description said ships in 3-5 days...almost a month later no loveseat! I was given two different delivery dates that were confirmed and each one cancelled last minute AFTER I already took time off of work to be home for the delivery. After the last cancellation I was informed the item made it to the warehouse but now can not be located. In the meantime the item went on sale for $300 less!! I have spoken to customer service several times and have gotten nowhere. I requested a price match for all our trouble (and missed work) and was denied. They offered a $100 gift card...NO THANK YOU! I will never order from them again so that is useless! I then said I no longer want the item and was informed I will have to pay a restocking fee. They can't even find the item in the warehouse!!! It has been a very disappointing experience. I have no idea how their overall rating is 4.7 stars?! DON'T ORDER FROM THIS SITE!!
18 juni 2026
Review zonder uitnodiging
Confusing website
Confusing website. Shipping address did not come through the order online.
17 juni 2026
Antwoord van PatioLiving
Dear Gissoo,
Thank you for reaching out. I am sorry to hear about any frustration regarding your order—this is certainly not the experience we want for our customers. I attempted to locate your order using the information provided but was unable to find it. At your earliest convenience, could you please provide your order number. Unfortunately, the one you provided does not pull up an order. This will allow me to assist you more quickly and efficiently. Thank you for your time, and I look forward to resolving this for you. If you have any questions please dont hesitate to reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-733-3201.
Kim answered all of my questions…
Kim answered all of my questions clearly and accurately. Was helpful explaining the different options.
17 juni 2026
Review zonder uitnodiging
Excellent customer service
Excellent customer service. Kimberly was knowledgeable, responsive, and very helpful throughout the entire process.
17 juni 2026
Review zonder uitnodiging
Superb Customer Service
Kelly was superb with the assistance today. She quickly understood what I was looking for. She provided a recommendation and it was EXACTLY what I wanted & was looking for. Professional, efficient and met my need quickly. Thank you Kelly!
17 juni 2026
Review zonder uitnodiging
Speedy, clear, helpful tips on purchasing replacement umbrella
Thanks: speedy, clear, and helpful. Resolved the two questions I had so that I could purchase with confidence and be less likely to have to return due to incompatibility with existing table.
16 juni 2026
Review zonder uitnodiging
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