Patiowell Reviews 79

They were responsive and willing to resolve any issues.

UNBELIEVABLE prices and free shipping, plus customer service are awesome thanks for the 10 by 10 shed. I've priced them and there is no way you can beat them on that. Thank you for such Wonderful service.

Their customer service was excellent. Was diss disappointed to find that the shed I bought was less somewhere else after my purchase of it, but found I didn’t apply the discount code at time of purchase. The company refunded me the difference no questions asked. Hard to find companies that do that this day and age.

Solid communications. Made my experience very easy.

Customer service is amazing, they are so helpful and quick to respond to any question or issue you may have.
Love the shed and the service.
Thank you

The communication from this company is outstanding.
They provided updates for shipping throughout the whole process and I received a free deck box and they emailed quickly asking what color and when it shipped.
The shed took a few hours to put together, but WOW, it was so easy! So worth the extra money I spent on it, plus it will withstand a lot. The deck box took 3 minutes to put together and that included reading the instructions. Great company, great communication, and great product. I would recommend 100%!!

Ordered online and had questions about my purchase. Customer service was excellent.

Ordered 10x10 metal shed, great, so cute. Had to installed on a 12x12 cement slab. Before putting items in it rained. I was eager to check it. So disappointed to see rain had seeped in between shed and concrete. Reported this to them via text and was told this was unusual. I ask for advice, no solutions given. I decided to return. Was instructed to disassemble and they'll schedule a pickup. Then the messages changed. Back tracked on everything said via text. I finally just let it go. Not worth the stress they caused me. The steel was not good and heavy as the one there when I purchased the house some 45-50 years of wear. This product is of less steel grade material. I would never purchase anything from Co Patiowell and strongly advise against anyone doing so. They are not trustworthy and do not stand behind their word or products. Then I'm a senior and a woman. Had I been a man, maybe that wouldn't have treated me this way. DON'T TRUST this COMPANY. My red flag should have been their 3 star rating. But none stated anything about rain seeping in on concrete. BEWARE of companies that lie!!!!!! This purchase was November 2023.

I received the wrong size shed, but they were understanding and resolved the issue promptly. The shed itself is nice and sturdy. Would purchase from Patiowell again.

I haven’t even got my shed yet but I’m giving them 5 stars just for how their customer service conducts themselves. They sent me a better discount code right before I bought and now only did this honor that, they gave me an ever better one because a sale started the day after I bought. Thanks Patiowell!

I have a lot of things that is taking up too much space so I purchased a 6’ x 4’ outdoor shed. It was a lot of work but worth it. I already put some of my things in it and there’s still plenty of room for more. It was delivered very fast and the parts were well organized and fit neatly in two boxes so there wasn't a lot of boxes to deal with. Patiowell customer service had a good tracking system and I received emails to keep me informed of the status of my delivery. It was a good feeling of trust in ordering my outdoor shed. This was a good solution for my storage needs. Now I don't have to go through the inconvenience of renting a storage unit. (Save money and travel time)

great customer service! our kit was missing a single piece but after contacting the team and sending a couple of photos they immediately sent the replacement. Really appreciate the swift response and action. Thanks! Shed is stable.

I placed my order on a National Holiday and emailed Patiowell later that day to request a delivery date. I was surprised that my email was answered with a few minutes and my delivery date is the exact date I need it to be. I purchased a much needed storage shed because 2024 is the year I get organized and clean out my garage and throw stuff away. The shed is priced very affordable.

Amazing customer service! Ive looked all over, and patiowell products, price, and service are by far the best.

Thank you.

Patiowell - had the best product, for the best price and excellent professionals who made sure my order arrived on time and ALL in one shipment. The boxes came to us in good shape. The directions enclosed and made it easy to follow. We had all the materials as promised and we are very happy with our new shed.
Thanks!

I had received my order of a 10'x10' shed and found 1 box when opened had been damaged, ALL panels in box were bent and not repairable. Contacted customer service and sent pics of damage. They sent replacement panels and had no issues with service.

I needed a shed for my mowers one is my Honda and the other my toro titan zero turn and this shed accommodates both of them very nicely. The color complements my house and the size is perfect for my yard. Overall I'm very pleased with my shed. Thank-you patiowell.

A local animal rescue farm had a shed on their wishlist. After doing quite a bit of research I decided to go with Patiowell even though I'd never heard of them. They had the best price and their price included free shipping. The farm loved the shed so much that they put another on their wishlist. This time I went straight back to Patiowell and they absolutely outdid themselves. I ordered the shed on Monday night, July 4th (notice the holiday in there?) and they delivered it Wednesday morning, July 6th. Wow, just wow!