Pattinson Estate Agents Reviews 

First class! Jason Olley and the entire Jarrow branch of Pattinson are brilliant! Highly motivated and professional combined with a genuine empathy for their clients. Jason and his team recently sold our property at auction and were with us from start until the final closing, actively marketing the property and exceeding our expectations. Most importantly, they always pick up the phone! Thank you Jason and thank you to the entire Jarrow Pattinson team!

I cannot recommend Pattinson Estate Agents in Bedlington highly enough. They have been my letting agents since I moved into my flat on 1st November 2025, and throughout that time they have always been professional, approachable and incredibly helpful.
More recently, they guided me through the purchase of the very flat I had been renting, and I officially became the owner on Friday. Buying a property can be a stressful experience, but Faye and Jane at the Bedlington office were absolutely fantastic from start to finish. They kept me informed every step of the way, answered any questions I had promptly, and went above and beyond to make the whole process as smooth and straightforward as possible.
Their support, patience and genuine care made a huge difference, and I am extremely grateful for everything they have done for me over the years. If you're looking for an estate and letting agent that truly puts its customers first, I wouldn't hesitate to recommend Pattinsons Bedlington.
Thank you, Faye, Jane and the whole team for helping me become a homeowner.

I've lived at a Pattinson property since 2023 and have never had any complaints. Service is always quick and efficient -- just this month I had the lawn mowed within a week of requesting it and some faulty plumbing sorted out within 48 hours. Highly recommended!

It’s been an amazing experience very friendly from the moment they came to value my home they made me feel very comfortable and they were very professional throughout and the after sales once my offer was accepted they kept me in the loop and up to date once a week on the progressing absolutely amazing shout out for Jonny !!!!! he was just fab thank you sooooo much for your professionalism throughout my sale of my home and I would definitely recommend as i was prior Reccomend to putting my home up for sale I think going the extra mile is so important to the smaller details of the process which helps so much as it’s so stressful to say the least !! Thanks again x

Highly recommend Pattinsons & the auction team - great service and communication from start to finish. Dawn from the auction team was great and kept me updated throughout the process - highly recommend!

Great staff all at whitley bay office .they let all
My properties promptly with great hassle free tenants highly recommend them

So pleased I used Pattinsons to sell two flats I had. I was extremely pleased with their service and so lucky to be assigned Carly List at Regional as my agent. The flats were almost derelict and she suggested a low starting bid auction which was a quite genius move and she publicised the sale so expertly that I got more than three times what I expected! Carly was just brilliant. She was extremely friendly and easy going, but also very shrewd and astute at getting a quite unbelievable price for me. It felt like I was in her team and she made the whole process really easy and actually a lot of fun. I'd had bad experiences of estate agents previously but Pattinsons were so different. Can't praise them and Carly enough. Would definitely use them again.

The staff at pattinsons were very helpful with my request to put my property back onto the rental market, and have kept me up to date with the process. Very happy with the service, and especially Kaya for her assistance 😀

I've always found Pattinson to be professional and easy to deal with, and my recent experience with Kaya Riches was no exception.

I contacted Kaya regarding an invoice that had unexpectedly become overdue. She responded promptly, investigated the issue straight away, and identified that an internal job had not been created, which meant the invoice had not been uploaded for payment. Kaya took ownership of the matter immediately, apologised for the oversight, and arranged for the invoice to be included in the next payment run.

What impressed me most was the speed of the response, clear communication, and willingness to resolve the issue without any delay. Mistakes can happen in any business, but it's how they're handled that matters, and Kaya dealt with it professionally from start to finish.

A credit to the Pattinson team. Thank you, Kaya.

I spoke with Kaya who was very helpful and very prompt with her follow up. Great customer service.

We went with Pattinsons (Houghton) to sell our property recently.

We found the process to be quick and easy. Everything was explained throughly - every staff member we spoke to was really helpful.

Lauren Hughes valued and worked on the property. Lauren was professional and friendly, she came well prepared with information to hand. She did a great job and nothing was too much trouble, she went out of her way to make sure we were happy with everything. If we had any questions she was there to respond.

The house was under offer in less than a week - we would definitely recommend this estate agents.

Kaya Riches (Rental Accounts Assistant) is always friendly and responds to my enquiries very quickly. If something requires investigation, Kaya will always follow this up for me. Being a new investment landlord, this is exactly the kind of service and support I need. Thank you Kaya!

I concluded on a property on this day. Whilst some of us might watch 'trash TV' such as Bargain Hunt, this was my first ever auction. So, no Toby Jug, although, your primary home. All whom I interacted with were professional, friendly, and efficient. Technically we concluded slightly over the legal period, although zero grumbling from this organisation. I don't rule out another interaction in future.

Kaya has been very helpful with my problem. She has gone the extra mile to find out information for me and to deliver as promised. Very happy with Kaya

We recently put our property to Auction - the sales team were very helpful/approachable. As we were very new to this we were very grateful for their guidance and support and updated us throughout. Special thanks Callum who even guided us through the legal pack.

Kaya Riches and Eloise wallace have been a fantatsic support tyo myself during a very challenging period in trying to regain possession of my rental property and recover rental arrears.
They have continually chased for outstanding rent and kept me up to date with progress.

Kaya Riches was amazingly quick with her response and was very helpful. Thank you

Just finished selling my Mum's house and the team at Pattinson were great, we were kept informed throughout the process, with good advice given, special mention to Darren, Caitlin and Nessa

I had the pleasure of dealing with Carly from regional for the valuation on my flat, with her advise I did what was needed to secure a buyer and it I got the price I wanted, and bought my dream home because of that

It took a little longer than I had hoped for the sale to go through but that was down to chain issues, very happy with the service provided by Carly x

I had an excellent experience with Carly from start to finish. The team was professional, responsive, and knowledgeable throughout the entire process. They kept me informed at every stage, answered all my questions promptly, and worked hard to ensure everything progressed smoothly.

Their friendly approach and attention to detail made what can often be a stressful experience much easier. I would highly recommend them to anyone looking to buy, sell, or rent a property.