Paw Print Genetics Reviews 

4.140
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Paw Print Genetics made it easy to find exactly which tests we needed for our labs. They were quick with the test kits and clear with instructions about how to effectively use them. Paw Print Genetics... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paw Print Genetics was the most reasonably priced service I could find. The other 2 well known genetic sites did not do the PRA testing on my breed, so that was another bonus. They included easy to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brensue Labs has used Paw Print Genetics for many years and have been very happy with the service! Paw Print Genetics lets customers know when samples arrive and give a date when testing will be compl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I sent my samples back, and they arrived at the laboratory on February 10th. However, nothing happened for days until I followed up. Suddenly, I received an email stating that my samples were marked a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenarts
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Over Paw Print Genetics

Geschreven door het bedrijf

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The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts!
 
See Our Page For Current Discounts!
Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members!
 
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Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

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4,3

Alle reviews

(4.140)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Real Live People

I like paw prints because they actually have people you can call and talk to...

4 april 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Julianne,

It is wonderful to hear that having personal support stood out to you. W are always here to make sure you feel supported every step of the way. Whether you have questions, need guidance, or just want to chat about the process, our team is ready to help whenever you need. Your peace of mind means a lot to us!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience with Parentage DNA Testing


I ordered an expedited parentage DNA test back in February, and now, at the beginning of April, I'm facing a nightmare. I was informed that all 12 tests need to be resubmitted due to a transition to a new company. To make matters worse, I'm required to create a new account on their new website.

While I was told I could get a refund for the test itself, they are not covering the extra shipping costs I paid. This means I have to start the entire process all over again, which is incredibly frustrating.

To add insult to injury, they were able to provide the sires' information over the phone but refused to send a printout, insisting that I must go through the new company for that as well.

This whole ordeal has been a horrible experience, especially since I needed these tests for a dual-sired litter registration. The delays have caused significant issues, as some of the puppies are now out of state.

I would not recommend this company based on my experience. Save yourself the headache and look elsewhere for DNA testing services.

3 april 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The testing took to long

The testing took to long. I have ordered from here for years but something has changed and the turn around time is to long for me especially to test my puppies and have results in time.

2 april 2025
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Antwoord van Paw Print Genetics

Hello Debbie,

Thank you for the honest feedback. Glad to hear most of the experience was great. Sorry those last tests took a bit longer than you expected. We are and have been improving our turnaround times, Appreciate your patience and feedback.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Paw Print Genetics - Easy, detailed, and SO helpful!

Paw Print Genetics made it easy to find exactly which tests we needed for our labs. They were quick with the test kits and clear with instructions about how to effectively use them. Paw Print Genetics not only completed the analysis for our two dogs so that we could responsibly breed, but also offered an explanation and free additional consultation to help us understand the results if needed. So wonderful! Thank you!

1 april 2025
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Antwoord van Paw Print Genetics

Hello Siiri,

Thank you so much for the kind words! We are really happy to hear the process was easy and clear, and that our team could support you every step of the way. It is great to know we are supporting you in making responsible choices for your dogs. We are always here if you need us!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Simple process…

Simple process fairly quick turn around time.

2 april 2025
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Antwoord van Paw Print Genetics

Hello Karen,

Glad to hear the process felt simple and the turnaround time worked well for you. Thank you for sharing your experience with us!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Easy process and quick results

Easy process and quick results. I appreciated the sale.

31 maart 2025
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Antwoord van Paw Print Genetics

Hello Caitlin,

So glad to hear the process was easy and the results came back quickly. Happy you caught the sale too. Thanks for the positive feedback.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 2 van de 5 sterren

Shipping the kit to me was prompt and…

Shipping the kit to me was prompt and really quick. The report was great and thorough, but it took way too long to get there. First, the lab needed 4 business days to acknowledge the receipt and only then the testing period of estimated 14 business days started. A day before the estimated delivery date I was informed the lab was behind and it would take a few additional days. That whole process was disappointing.

31 maart 2025
Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff let me know the sample I had submitted two years ago had degraded and could not be used, they gave me lots of information on how to get another sample done (I’m in Australia) and sent correctly.

27 maart 2025
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Antwoord van Paw Print Genetics

Hello Tara,

Thank you for sharing! Glad our team was able to help and guide you through getting a new sample sorted, especially with you being all the way in Australia. If you ever need anything else, we are always here to help!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

provided free Canadian return mailing…

provided free Canadian return mailing envelope to return samples in canada...fast processing of order and results

27 maart 2025
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Antwoord van Paw Print Genetics

Hello Patricia,

Glad the return process was easy with the Canadian mailing envelope, and great to hear everything was processed quickly. Really appreciate you sharing!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Gloria,

Great to hear your results came through quickly, and our team is ready to help whenever you need. Thank you for the feedback!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Had the test done at a show

Had the test done at a show, she swabbed her there. There was a show special so price was right. Process was easy and easy to follow.

27 maart 2025
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Antwoord van Paw Print Genetics

Hello Char,

Glad you were able to get the test done at the show and take advantage of the special pricing. Great to hear the process was simple and easy to follow. Thank you so much for sharing your feedback!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Bruce,

So glad to hear you had a helpful experience over the phone, thanks for letting us know your experience with us!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Backup DNA collection kit

Received collection kits in a timely manner. I like having a backup collection kit included that collects with a different applicator.
Decent turnaround time. I like having tests in a package deal for less money.

24 maart 2025
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Antwoord van Paw Print Genetics

Hello Cheryl,

Thanks for the feedback! Glad the kits got to you on time, and it is great to hear you liked having the backup swab option. Always nice when the turnaround is decent and the package deals help save a bit too.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

I have been using PPG for many years…

I have been using PPG for many years now because the prices are very reasonable and turn around time has been great. I have always been kept up to date on any new tests that become available for the Labrador Retriever and when I receive the results they are complete with easy to read and understand interpretations.

24 maart 2025
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Antwoord van Paw Print Genetics

Hello Joan,

Thank you so much for sticking with us over the years! We are really glad to hear that the pricing, turnaround time, and updates have worked well for you, and it's great to know the results have been clear and easy to understand. We truly appreciate your continued trust and support!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

I have always received top rate support…

I have always received top rate support from this company, so sad to see them merge, but hopeful it will continue

24 maart 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Debbie,

Thanks so much for your kind words and longtime support, it truly means a lot. We understand that changes like a merger can feel uncertain, but we are hopeful too and committed to keeping the same great service going strong.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

5 stars great service

They are fast with getting the results for genetic testing

21 maart 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Brittany,

Thanks so much for the 5 stars! Glad to hear you were happy with the service and the quick turnaround on your genetic testing results. We appreciate the feedback!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 3 van de 5 sterren

Processing too slow

The tests took way too long to be processed. A month is not acceptable.

21 maart 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Peggy,

I’m really sorry it took that long,We know how important timely results are, and we are working on getting things back on track. Thanks for your patience and for letting us know.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Trustworthy health & color testing at a reasonable price

I like that you guys offer full health and full color panels combined for one fee, and delivery a speedy, result report. I can count on you. Thank you, Kristy S

19 maart 2025
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Antwoord van Paw Print Genetics

Hello Kristy,

We are really happy to hear the combo panels and quick results make things easier for you. Your trust means a lot. Appreciate the kind words.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Great Job!

Paw Print did a fantastic job with my Dogs Genetic testing. When there was not enough sample in my submissions to complete all the tests I wanted done, they sent out another kit to me at no expense and completed all the tests I ordered. Well Done!!

21 maart 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Jeffrey,

We are glad we could help get all the testing done. We appreciate you recognizing our effort, it means a lot. Thank you so much for the great feedback!

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

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