Paw Print Genetics Reviews 

4.140
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Paw Print Genetics made it easy to find exactly which tests we needed for our labs. They were quick with the test kits and clear with instructions about how to effectively use them. Paw Print Genetics... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paw Print Genetics was the most reasonably priced service I could find. The other 2 well known genetic sites did not do the PRA testing on my breed, so that was another bonus. They included easy to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brensue Labs has used Paw Print Genetics for many years and have been very happy with the service! Paw Print Genetics lets customers know when samples arrive and give a date when testing will be compl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I sent my samples back, and they arrived at the laboratory on February 10th. However, nothing happened for days until I followed up. Suddenly, I received an email stating that my samples were marked a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenarts
  2. ook in
  3. Apotheek

Over Paw Print Genetics

Geschreven door het bedrijf

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The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts!
 
See Our Page For Current Discounts!
Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members!
 
My CatScan
Canine HealthCheck

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,3

Alle reviews

(4.140)

1 review in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Wish it was easier

It's really confusing on how to order and set up your account. I had to have a friend of mine do it for me, since she had done it before. I would have looked for another company if it hadn't been for my friend. Other then that it's easy to log back in and see the results. I had a disease panel done.

5 februari 2025
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Antwoord van Paw Print Genetics

Hello Jackie,

Thank you for your honest feedback. I'm really sorry the setup process was confusing. It's great that your friend was able to help, and I'm glad accessing your results was easy once you were in. We truly appreciate you sticking with us and hope your next experience goes much more smoothly.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 2 van de 5 sterren

Results Delayed Significantly

Turnaround time was much longer than expected. My results got delayed three times, and I didn't get my final results until past even that third deadline. Customer service was kind when I spoke to them, but it was very frustrating.

10 februari 2025
Beoordeeld met 5 van de 5 sterren

Good experience with this service.

The test kit was shipped right away. The instructions were clear and the kit was easy to use.

The test results were delivered when I expected and were very clear.

I would use this service again.

28 januari 2025
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Antwoord van Paw Print Genetics

Hello Evan,

Thank you so much for your kind words.We are glad to hear the kit was easy to use and that your results arrived on time and were clear. We look forward to helping you again whenever you need us.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Great experience and so easy to do!

Great experience and so easy to do!! And what tops it all is the quick results

7 februari 2025
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Antwoord van Paw Print Genetics

Hello Arkevious,

Thank you so much for the great feedback.We are thrilled to hear you had an easy experience and got your results quickly. We are here anytime you need us.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

The easiest way to get it done

The easiest way to get it done, let me know when it got there, and results where quick

6 februari 2025
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Antwoord van Paw Print Genetics

Hello Dick,

Thank you for the great feedback.We are glad it was easy for you and that the results came back quickly. We’ll be sure to keep you updated next time your samples arrive.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Quick results

Quick results, abilty to review status anytime online

6 februari 2025
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Antwoord van Paw Print Genetics

Hello Shawn,

Thanks for the feedback. We are glad you appreciated the quick results and being able to check your status online anytime.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

collie panel

you are one of only two labs in the world that I trust to get the dms results right, thank you.

6 februari 2025
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Antwoord van Paw Print Genetics

Hello Angela,

Thank you so much,that really means a lot to us. We are honored to be one of the labs you trust, especially for something as important as DMS results.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Easy to use and got my results a few…

Easy to use and got my results a few days early.

3 februari 2025
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Antwoord van Paw Print Genetics

Hello Joylyn,

Glad to hear everything was easy and your results came in early,Thank you for the lovely feedback.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

it's very easy to get swab kits and…

it's very easy to get swab kits and results we fairly quick .

30 januari 2025
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Antwoord van Paw Print Genetics

Hello BF,

Thanks for the kind words.We are glad the process of getting swab kits was easy and that your results came back quickly.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Always efficient and communication is…

Always efficient and communication is great.

3 februari 2025
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Antwoord van Paw Print Genetics

Hello Linda,

Thank you, We are so glad to hear everything has been efficient and that communication has been smooth. We really appreciate your support.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 3 van de 5 sterren

Very Slow Results

Good results. Very slow process!

3 februari 2025
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Antwoord van Paw Print Genetics

Hello Tanya,

Thanks for your feedback. We are glad you were happy with the results, but we hear you on the slow turnaround, and we are working on speeding things up. Really appreciate your patience.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Excellent Resource

The process was simple and well organized. The results were delivered about a week earlier than expected.

3 februari 2025
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Antwoord van Paw Print Genetics

Hello Robert,

We are glad to hear the process felt smooth and organised, Thank you for the feedback.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Responsiveness and speed.

Responsiveness and speed.

31 januari 2025
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Antwoord van Paw Print Genetics

Hello Rhoda,

Thanks for the shoutout, Glad you are happy with how quick and responsive we are.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Always great service

Always great service, kind and helpful.

30 januari 2025
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Antwoord van Paw Print Genetics

Hello Lorie,

Thank you. We are happy to hear you’ve found our service kind and helpful. We really appreciate your support.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

FAST AND EFFICIENT

I received the tests extremely fast. After I sent them back, I immediately received an email stating they samples were received and the tests would be complete within 14 days. Well, day 13 and I now have my results! Super happy with how fast efficient Paw Print Genetics is!

29 januari 2025
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Antwoord van Paw Print Genetics

Hello Tonya,

Thanks so much for the awesome feedback.We are thrilled to hear everything moved quickly and smoothly, and that you got your results right on time. So glad you are happy with the experience.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

I can expect my dog's test to be…

I can expect my dog's test to be completed exactly when you say. Very easy to collect and send DNA samples in and pricing was very good.

28 januari 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Lynda,

Thank you.We are so glad to hear the process was easy, the pricing felt fair, and that we delivered on time. We really appreciate your trust in us.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Quick and responsive

Quick and responsive

27 januari 2025
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Antwoord van Paw Print Genetics

Hello Lucy,

Happy to hear everything was quick and responsive.Thank you for the feedback.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Easy to use tests, easy to ship out, E-Z!

Loved the ease of use and how expansive the testing was for the price. I truly appreciate knowing all this in depth details about my fur baby and am more confident in his breed and genetics! Thank you very much!

27 januari 2025
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Antwoord van Paw Print Genetics

Hello Jozik,

We are really happy to hear the process was easy and that you found the testing thorough and valuable. It means a lot.Thank You for your words.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 1 van de 5 sterren

I got the kits promptly...

I got the kits promptly.... I returned the kits the same day that I got them...
Then everything went to s***.... There is absolutely no reason whatsoever to go over 30 days to get results.....
When Lisa owned the paw prints genetics company we could go 3 weeks from the start to the results.
It seems that turn around service after the merger has gone to hell.

You wanted honest results.I'm not happy. I have had to make excuses to my customers that were waiting to get a puppy...... That is reasonable way to do business for you but it's not reasonable for me.

I can only hope that the results are correct... !!! Randy Durham,. War Eagle mini's

27 januari 2025

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