Paw Print Genetics made it easy to find exactly which tests we needed for our labs. They were quick with the test kits and clear with instructions about how to effectively use them. Paw Print Genetics... Toon meer
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Lees wat reviewers zeggen
Paw Print Genetics was the most reasonably priced service I could find. The other 2 well known genetic sites did not do the PRA testing on my breed, so that was another bonus. They included easy to... Toon meer
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Brensue Labs has used Paw Print Genetics for many years and have been very happy with the service! Paw Print Genetics lets customers know when samples arrive and give a date when testing will be compl... Toon meer
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I sent my samples back, and they arrived at the laboratory on February 10th. However, nothing happened for days until I followed up. Suddenly, I received an email stating that my samples were marked a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Dierenarts
- ook in
- Apotheek
Over Paw Print Genetics
Geschreven door het bedrijf
The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts!
See Our Page For Current Discounts!
Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members!My CatScan
Canine HealthCheck
Contactgegevens
220 East Rowan Suite 220, 99207, Spokane, Verenigde Staten
- 509.483.5950
- AskUs@pawprintgenetics.com
- pawprintgenetics.com
4,3
Uitstekend
4K reviews
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Delays
I sent the sample and after waiting the full term I was told it wasn’t good enough, so I had to redo everything.
Resend ( at your cost) but still have to wait the 14 days again for results.
27 januari 2025
Antwoord van Paw Print Genetics
Hello Donna,
I’m really sorry for the delay and the hassle of having to resend the sample. I totally understand how frustrating that is. We appreciate your patience and hope the rest of your experience goes smoothly. If you need anything in the meantime, please don’t hesitate to reach out.
Kind Regards,
Ishara
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Always a great experience
Always a great experience! Timely and the reports are very informative. Thank you 😊
27 januari 2025
Antwoord van Paw Print Genetics
Hello Gina,
Thank you so much, We are happy to hear you consistently have a great experience and find the reports helpful. We appreciate your support.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
My test results are still not back
My test results are still not back. Its been 4-6 weeks and its impossible to reach anyone at your end.
27 januari 2025
I was pleased with how thorough the…
I was pleased with how thorough the company was in making sure that the results were accurate. It ended up taking longer due to some issues on their end but they kept me updated with what was happening. I would definitely recommend and also I will be using in the future.
23 januari 2025
Antwoord van Paw Print Genetics
Hello Desiree,
Thank you so much for your kind words.We are glad to hear you appreciated our thoroughness and the updates along the way.your recommendation means a lot to us, and we look forward to working with you again in the future.
Kind Regards,
Ishara
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Would have been 5 star if there was no delay
I sent my DNA there because there doesn't seem to be anywhere in Australia that tests for weak furnishings.
There was a delay for some reason and I didn't get my results for about 2 weeks past the estimated eta completion date unfortunately. I needed the results so I could work out if I should breed my batch or not. Unfortunately the delay meant I missed her heat and will now have to wait six months to do the mating.
I emailed to clarify the results once I had them and received a response very quickly which was great, that part was wonderful.
23 januari 2025
Antwoord van Paw Print Genetics
Hello Melinda,
Thanks for your honest feedback. I’m really sorry for the delay and the impact it had on your plans. I’m glad our team was able to respond quickly when you reached out.
We appreciate your patience and hope to provide a smoother experience next time.
Kind Regards,
Ishara
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Excellent service.
Excellent service. Directions for tests were very clear. Results were explained in understandable terms.
24 januari 2025
Antwoord van Paw Print Genetics
Hello John,
Thank you so much for your kind words.We are really glad you found the process clear and the results easy to understand.
Kind Regards,
Ishara
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I have had to send the swabs 3 times
I have had to send the swabs 3 times. This time the test says it would be complete last week and I am still waiting….
23 januari 2025
Price & Service - WOW!
I have used two other companies and Paw prints is by far the easiest, most expedient and most fairly priced. You have a new, dedicated customer going forward.
22 januari 2025
Antwoord van Paw Print Genetics
Hello Elated,
We are so glad to hear you had a great experience with us. It means a lot to know we’ve earned your trust, and we look forward to working with you again.Thank you for the feedback.
Kind Regards,
Ishara
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This Testing Site is Outstanding
This is one of the few testing sites that is up to date on testing. They are the most accurate in results. Most only test theor samples once but PawPrints with NEOGEN tests each sample more than once to ensure results are accurate.
22 januari 2025
Antwoord van Paw Print Genetics
Hello Patricia,
Thanks so much for the kind words.We are really glad you appreciate the accuracy and care we put into the testing process. It means a lot.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
The team at Pawprints are exceptional
The team at Pawprints are exceptional. They were able to assist with one request at no charge ( they already had the animals DNA) and were able to guide me in the right tests to order for a different animal
22 januari 2025
Antwoord van Paw Print Genetics
Hello Sherri,
Thanks so much. I’m really glad we could help out and make things a bit easier for you. Appreciate you taking the time to leave a review.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Bad experience
They didn’t send the test kit out to begin with. It sat on someone’s desk for over a week. I had to call to find out where it was. Then, it took over the 14 business days to get results.
22 januari 2025
It took a month to get the results.
22 januari 2025
Customer service was great to work with…
Customer service was great to work with and received results in a very timely manner.
20 januari 2025
Antwoord van Paw Print Genetics
Hello Kyle,
Thank you so much.Glad to hear everything went smoothly and you were happy with the service.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
always great service and if needed i…
always great service and if needed i can just order extra testing on samples stored there
20 januari 2025
Antwoord van Paw Print Genetics
Hello LeeAnne,
Thank you so much for your kind words and continued trust in our services. We are thrilled to hear that you are happy with the support we provide. We always aim to make things as convenient and efficient as possible.
If there’s ever anything more we can do to support you, please don’t hesitate to reach out.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Easy process and the customer service…
Easy process and the customer service is fantastic!
20 januari 2025
Antwoord van Paw Print Genetics
Hello Becky,
Thanks so much for your kind words.We are really glad to hear the process was smooth and that you had a great experience with our customer service, that means a lot to us.
If you ever need anything, just let us know. We are always happy to help.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Very pleased …
Paw Prints has always been quick to respond, and giving detailed information
20 januari 2025
Antwoord van Paw Print Genetics
Hi Vicki,
Thank you for the lovely feedback. We are so glad to hear you have been pleased with our service. Providing quick responses and detailed information is something we truly care about, so it’s great to know that’s been your experience.
If there's ever anything else you need, please contact us.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
You missed two deadlines for providing…
You missed two deadlines for providing with the results. Unacceptable, screwed up my breeding. There was no explanations what went wrong at the lab? And I don’t even know if the results are accurate. Only positive experience was the very nice lady on the phone
17 januari 2025
Highly recommend Paw Prints Genetics
Highly recommend Paw Prints Genetics. I used the specific tests for Golden Retriever to test my rescued Golden and the whole process was great.
14 januari 2025
Antwoord van Paw Print Genetics
Hello Cyntia,
Thank you so much for the kind words and for recommending Paw Prints Genetics.We are thrilled to hear the process went smoothly.We appreciate the recommendation , it truly means a lot. If you ever need anything else, we are always here to help.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Staff were very courteous and…
Staff were very courteous and efficient. Tests came back in a timely manner. Cost was reasonable. Thank you so much. Sincerely Dr Anne Starr
14 januari 2025
Antwoord van Paw Print Genetics
Hello Dr.Anne,
Thank you so much for your kind feedback! We're really glad to hear everything went smoothly and that you were happy with the service, turnaround time, and cost.We truly appreciate your trust in us, and if there's anything more we can do to support you, please don't hesitate to reach out.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
I love pawprint
I love pawprint! Clear test descriptions , great customer service, fast shipping.
14 januari 2025
Antwoord van Paw Print Genetics
Hello Meagan,
We are thrilled to hear you love the pawprint design, and that our test details, customer service, and shipping all met your expectations. Your feedback truly means a lot to us and inspires the team to keep doing what we do.Thank you so much for your lovely review.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
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