Paw Print Genetics Reviews 

4.140
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Paw Print Genetics made it easy to find exactly which tests we needed for our labs. They were quick with the test kits and clear with instructions about how to effectively use them. Paw Print Genetics... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paw Print Genetics was the most reasonably priced service I could find. The other 2 well known genetic sites did not do the PRA testing on my breed, so that was another bonus. They included easy to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brensue Labs has used Paw Print Genetics for many years and have been very happy with the service! Paw Print Genetics lets customers know when samples arrive and give a date when testing will be compl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I sent my samples back, and they arrived at the laboratory on February 10th. However, nothing happened for days until I followed up. Suddenly, I received an email stating that my samples were marked a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenarts
  2. ook in
  3. Apotheek

Over Paw Print Genetics

Geschreven door het bedrijf

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The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts!
 
See Our Page For Current Discounts!
Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members!
 
My CatScan
Canine HealthCheck

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(4.140)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Easy to collect and reasonable!

Easy to collect and reasonable!

13 januari 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Jeri,

We are so glad to hear that you found our products easy to collect and reasonably priced. It’s always our aim to make your experience with Natural smooth and affordable.If there’s anything more we can help you with in the future, please don’t hesitate to reach out.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 2 van de 5 sterren

Took much longer than it said it was…

Took much longer than it said it was going to. I was in a rush for this order and to have it not done in a timely manner was frustrating. I called last week, days after it was supposed to be done, and was told that there were some results already and the customer representative on the phone would email the lab and then call me back. I in fact did not receive a call back and called again the next week, and received the same response from a different person. I have just now had some results show up in the system, still waiting on some, over a month after I dropped the samples off at the Edmonton lab.

13 januari 2025
Beoordeeld met 5 van de 5 sterren
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Becky,

Thank you so much for your kind feedback.We are thrilled to hear that we were able to complete your testing in a timely manner. At Natural, we strive to provide efficient and reliable service, and your satisfaction is our top priority.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Super Easy

The testing was easy to do, they notified me when the package was received, and processed the samples in a very timely period.

7 januari 2025
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Antwoord van Paw Print Genetics

Hello Tarlyn,

Thank you so much for your wonderful feedback.We are delighted to hear the testing process was super easy for you,If ever you have questions, need help, or want to try something new, we are here for you. Thanks again for your kind words.we look forward to serving you again soon.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Use service all the time best ever

Use service all the time

6 januari 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Suzanne,

Thank you so much for your kind words and for using our service ,Whenever you need anything please contact us.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Great!!

We got results quickly, and they kept us informed of when they received the tests to when the results were ready.

7 januari 2025
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Antwoord van Paw Print Genetics

Hello Cori,

Thank you so much for your wonderful feedback.We are delighted to hear that you received your results quickly and felt clearly informed every step of the way.we always strive for speed and transparency, so it’s great to know we hit the mark for you.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Directions on how to test and submit…

Directions on how to test and submit were great. Easy to follow and easy to return test kit.

7 januari 2025
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Antwoord van Paw Print Genetics

Hello Darci,

We are so happy to hear that our directions for testing and submitting were clear and easy to follow, and that returning the test kit was straightforward.Thank you for the lovely feedback.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 1 van de 5 sterren

I hate to say I've got to leave one…

I hate to say I've got to leave one star. I sent an order in for a mom. A dad and a puppy We're trying to find out if that was the parents to that puppy, and all I got in an email from you and in the mail was that the testing from mom and dad.
Denied or failed. I emailed you back asking a question about what that meant and Trying to get an understanding of what i'm actually out to do but didn't get results and now trying to figure out what your results meant exactly so I will know how to proceed.
Rebecca Taylor
16194 elm Creek Road Moody Tx
Please get back with me as soon as possible to let me know

30 december 2024
Beoordeeld met 5 van de 5 sterren

They make it easy

They make it easy. Great customer service!

7 januari 2025
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Antwoord van Paw Print Genetics

Hello Erin,

Thank you so much for your wonderful feedback. We are very glad to hear that you felt well informed during every step from us receiving your samples, through to when your results were ready.
Your trust in Natural means a lot to us, and we always aim to provide clear communication and fast service.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Paw Prints kits

The Kits are easy to use and the results are easy to understand

6 januari 2025
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Antwoord van Paw Print Genetics

Hello Pamela,

Thank you so much for your feedback. We are really happy to hear that the kits were simple to use and the results were clear. It’s our goal at Natural to make the whole process as straightforward as possible.
If you have any questions or suggestions in the future, please feel free to reach out. We look forward to serving you again.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Great to work with!

They were great to work with and the report tells what issues your dog might be a carrier for. Would use them again.

6 januari 2025
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Antwoord van Paw Print Genetics

Hello Jeff,

Thank you so much for your thoughtful feedback. We are really pleased to hear that working with us was a good experience and that the report clearly explained which issues your dog might be a carrier for. It means a lot to know you would use our service again.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 4 van de 5 sterren

I would’ve loved to give five stars

I would’ve loved to give five stars, but I waited almost 4 weeks for the test to be done. This was a lot longer than I expected.
Thank you anyway for your work and I will have my dog tested with you again

6 januari 2025
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Linda,

Thank you for your honest feedback. I’m really sorry it took almost four weeks to complete your test,that’s longer than we aim for, and I understand how frustrating the delay must have been.you’d choose to work with us again. We’re taking your feedback seriously and looking into ways to speed up our process so this doesn’t happen in the future.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Customer service is excellent

Customer service is excellent.
Sometimes return times are slower than I would like.
Quality and consistency is excellent.

30 december 2024
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Antwoord van Paw Print Genetics

Hello Diane,

Thank you so much for your kind words and valuable feedback. We are glad to hear that you are happy with our customer service, quality, and consistency. We appreciate your patience regarding return times, and we are always working to improve our response speed. Your support means a lot to us.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Just what I was looking for

I was pleased to find the tests I needed for my breeding dogs without having to order tests that I don't want. Paw Print communication was prompt and informative. I was able to check on the status of the test results right from my computer. I made a mistake in ordering and was able to get that corrected easily. This is an exceptionally good deal, good price for the tests.

30 december 2024
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Janet,

We are really happy to hear that you found exactly what you needed and had a smooth experience from ordering to receiving your results. We are also glad we could quickly fix the mistake.we appreciate your support and look forward to helping you again in the future.Thanks so much for your kind words.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Great Help

Everyone I talked with was very professional and knowledgeable. Being knew to DNA Testing of Dogs and breeding, everyone helped so much.

30 december 2024
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Chris,

Thank you for the lovely review. We are so glad to hear our team was helpful and made your first experience with DNA testing a smooth one. It’s great working with you, and we’re always here if you have more questions along the way.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Paw Print Genetics was the most…

Paw Print Genetics was the most reasonably priced service I could find. The other 2 well known genetic sites did not do the PRA testing on my breed, so that was another bonus. They included easy to follow instructions and quick turn around time. They also have great communication to let you know when they mail, when they receive and results are emailed.

30 december 2024
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Kim,

Thank you so much for your thoughtful review. We are really glad you found our pricing reasonable and that we could provide the specific testing you needed. It's great to hear the instructions, turnaround time, and communication all met your expectations. We appreciate your support and hope to work with you again in the future.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

Beoordeeld met 5 van de 5 sterren

Great test

This was done in a timely manner, easy to use website. I would like to see NAD added as a test.

30 december 2024
Logo Paw Print Genetics

Antwoord van Paw Print Genetics

Hello Jackie,

Thanks so much for your review.We are glad to hear everything went smoothly and that you found the website easy to use. We appreciate the suggestion about adding NAD testing feedback like yours helps us improve, and we’ll definitely pass it along to our team.

Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics

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