we ordered a 21inch spring for our garage door ,but unfortunately we received a 19 inch spring instead. we got on to customer service who promptly sent us out another spring, however again this was n... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service. I ordered two items separately - it was my mistake - and I therefore paid for delivery twice. Without prompting the company noticed this and combined the orders and refunded the duplica... Toon meer
Bedrijf heeft geantwoord
Very helpful response to an initial email. Subsequently very helpful on the phone explaining products and relevant alternatives. Product delivered promptly and politely although not yet installed... Toon meer
Bedrijf heeft geantwoord
Salesperson identified the part I required very quickly. The item arrived in just a couple of days. Very pleased 😁
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our expertly designed sliding and folding door hardware systems are perfect for saving space, increasing natural light, creating flexible spaces and providing hard wearing solutions for virtually any type of application. Applications include wardrobe & cupboard doors, pocket doors, exterior doors, room dividers, office partitions, large heavy duty applications as well as bespoke systems. Wherever a sliding or folding door can work, we offer a solution.
Designing and Manufacturing Since 1921
Geschreven door het bedrijf
- As a designer and manufacturer of sliding door hardware since 1921, it's safe to say that our expertise in this area is of the highest standard.
- Our offices, people, technology, materials and tooling may have all changed over the course of almost a century but the Henderson ethos of how we design and manufacture our products has remained the same and is testament to our success today. P C Henderson manufactures to strict quality standards of BS EN ISO 9001.
- Impressive Product Range
- From small 9kg siding hatch doors to 8000kg large industrial doors - our range of hardware caters for projects of all sizes. With over 60 different hardware products, interior and exterior options, top hung and bottom rolling support options, along with a huge range of accessories - our vast product range is difficult to surpass. Wherever a sliding or folding door can work, we offer a solution.
Buy online today!
Next day delivery available.
Over 60 products to choose from for virtually any application.
Contactgegevens
Durham Road, DH6 5NG , Co. Durham, Verenigd Koninkrijk
- +44 (0) 191 377 7345
- sales@pchenderson.com
- pchenderson.com
4,7
Uitstekend
810 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always get first class advice and help…
Always get first class advice and help from Mr Sudders and the correct part!
10 oktober 2025
Antwoord van P C Henderson
Hello Sophie,
Thank you for the 5-star review, we appreciate you taking the time. It is great to hear you were happy with the service when ordering spare parts for your Henderson garage door.
P C Henderson Team
The company personnel went above and…
The company personnel went above and beyond. Helped with my enquiry. Directed me to what I needed and provided technical advice and guidance.
8 oktober 2025
Antwoord van P C Henderson
Hello,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear we were able to help guide you when looking for spare parts for your Henderson garage door.
P C Henderson Team
Good looking finsh to my bedroom
Architrave and skirting was well presented and well finished. Looked really good even though put up by my hammer chewer hands!
27 september 2025
Antwoord van P C Henderson
Hello Mike,
Thanks for the 5-star review, although perhaps this was for someone else, as the product you purchased from us was a clip stop for a sliding door. Hopefully you were just as happy with the order from us.
P C Henderson Team
Garage Door Parts
Great to be able to still purchase parts for a garage door over 50 years old.
24 september 2025
Antwoord van P C Henderson
Hello Stuart,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. We are pleased we were able to help supply the parts you needed for your 50-year old Henderson garage door.
P C Henderson Team
Haven't used the item yet but arrived…
Haven't used the item yet but arrived really quick and really well packaged
27 september 2025
Antwoord van P C Henderson
Hello Wayne,
Thanks for the 5-star review, we appreciate you taking the time to leave it. Great to hear you were happy with the delivery time and packaging and we are sure you will be just as pleased with the product itself.
P C Henderson Team
Sliding door mechanism
Instructions and measurements for face-fitting the Husky could be clearer. Installed ok with some modifications needed to the doorframe.
12 september 2025
Antwoord van P C Henderson
Hello David,
Thanks for taking the time to leave us a review, we really appreciate it. Husky is a very long standing product and have not encountered any feedback from customers to advise of an issue with installation. If you would like to expand on your feedback then please do and we can look at the instructions to see if there are any changes we can make to make them clearer.
P C Henderson Team
Antwoord van P C Henderson
Hello William,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. We are pleased to hear you were happy with the delivery time after placing your recent order.
P C Henderson Team
Repair to garage door.
Very easy to identify the item we needed along with quick receipt of the part.
15 september 2025
Antwoord van P C Henderson
Hello Patricia,
Thanks for taking the time to leave us a 5-star review, we really appreciate it, and it is great to hear you were easily able to identify the part required and that delivery was quick., when ordering a spare part for your Henderson garage door.
P C Henderson Team
Excellent service
I ordered a new key fob for the garage door, it arrived the following day, with easy to follow instructions
12 september 2025
Antwoord van P C Henderson
Hello Margaret,
Thank you for the 5-star review, we appreciate you taking the time. It is great to hear you were happy with the service when ordering spare parts for your Henderson garage door remote control system.
P C Henderson Team
Very fast service
16 september 2025
Antwoord van P C Henderson
Hello Nathan,
Thank you for the 5-star review, we really appreciate it and it is great to hear you were happy with the speed of our service.
P C Henderson Team
The service and response to my order…
The service and response to my order was excellent, will definitely use you again
12 september 2025
Antwoord van P C Henderson
Hello Stephen,
Thanks for the 5-star review, we really appreciate you taking the time. It is great to hear you were pleased with the service and would use our company again.
P C Henderson Team
Easy to order online and arrived…
Easy to order online and arrived incredibly quick
12 september 2025
Antwoord van P C Henderson
Hello Lee,
Thanks for taking the time to leave us a 5-star
review, we really appreciate it. We are pleased to hear you were happy with the ordering process and the speed of delivery when ordering spare parts for your garage door.
P C Henderson Team.
Reliable company
The order was processed in a very professional way, there was a problem with the courier, but Henderson sorted it within 24 hours.
5 september 2025
Antwoord van P C Henderson
Hello Ian,
Thank you for taking the time to leave us a review, we appreciate it. We are sorry to hear there was an issue with the delivery, unfortunately once the goods leave here then it is in the hands of the carrier and outside our control. It is good to hear that were were able to quickly send a free of charge replacement for the goods lost in transit.
P C Henderson Team
Wow. 10 year warranty and great service
These people know their stuff. Bought a sliding marathon door from them that I couldn't find an equivalent of anywhere else. Happy with the price and the quality.
Since purchase they've helped twice many years later. The first time to send me some grease to oil the mechanism and more recently to send me replacement door pulls. 10 year warranty. Awesome.
Thanks Abbi and Thanks John
25 september 2025
Review zonder uitnodiging
Antwoord van P C Henderson
Hello Michael,
Thanks for taking the time to leave us a 5-star review. We really appreciate it and it is great to hear we were able to help. We will pass on your thanks Abbi & John
P C Henderson Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I cannot praise P C Henderson Ltd highly enough. I had the absolute pleasure of dealing with John Suddes, Customer Service Manager, and the service I received was nothing short of outstanding.
John was incredibly helpful, highly knowledgeable, and went above and beyond to ensure everything was resolved quickly and efficiently. His professionalism and expertise shone through at every stage, making the whole experience smooth and stress-free.
It is rare these days to find customer service of this calibre – truly extraordinary. Without hesitation, I would rate my experience a full 5 stars. Thank you, John, for setting such a high standard of care and support.
18 september 2025
Review zonder uitnodiging
Antwoord van P C Henderson
Hello Howard,
Thank you for taking the time to leave a 5-star review, we really appreciate it and will pass on your very kind comments to John. It is great to hear you were pleased with the service you received.
P C Henderson Team
Efficient and quick to arrive.
21 augustus 2025
Antwoord van P C Henderson
Hello Helen,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. We are pleased to hear you were happy with the delivery time for your order.
P C Henderson Team
Antwoord van P C Henderson
Hi Rebecca,
Thanks for the 5-star review, we really appreciate it and it is great to hear you were happy with both the service and products.
P C Henderson Team
Great personal service
18 augustus 2025
Antwoord van P C Henderson
Hello Robert,
Thanks for taking the time to leave us a 5-star review we really appreciate it. We are pleased to hear you were happy with the service when ordering parts for your Henderson garage door.
P C Henderson Team
Parts delivered on time
25 augustus 2025
Antwoord van P C Henderson
Hello Karl,
Thanks for the 5-star review, we appreciate it and it is great to hear that the parts for your Henderson garage door arrived quickly.
P C Henderson Team
3m sliding door kit
Pc Henderson advertised a 3m sliding door kit with soft closers on for the best price I could find on the internet. They originally emailed me to say the item wasn’t in stock but it turned up the next day! The ironmongery is excellent quality and now my 1.2m wide solid oak and glass door glides smoothly across the opening. And the soft closers stop my kids from destroying it! Perfect.
24 augustus 2025
Antwoord van P C Henderson
Hello Christopher,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear we were able to get it to you quickly and that your door is up and running well.
P C Henderson Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.