6Nice but dim. Ordered 2 Fermax handsets after giving the model number that replacements were required for. When the engineer attended to fit the replacement, it didn't work, he phoned the m... Toon meer
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Lees wat reviewers zeggen
We needed a replacement keypad for our Videx entry system. Online Security Products quoted a price much lower than we had been quoted elsewhere. As we had not dealt with them before we were unsure w... Toon meer
I recently needed to install a wireless alarm and camera system at my premises, after a spate of antisocial events. Contacted Online Security Products and was amazed by the knowledge of their pro... Toon meer
We are installers of automated gates and we purchase all our intercom systems from O S P, the next day shipping is a major bonus. I have had occasion to do a warranty claim and a return as I ordered... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Online Security Products, suppliers of professional CCTV, Door Entry, Access Control and Intruder parts from top manufacturers. We supply a vast range of professional products from leading manufacturers at low prices to trade and industry. Established in 2007 our staff are highly experienced having worked in the security industry for years.
Contactgegevens
1, LS8 "XX, Leeds, Verenigd Koninkrijk
- 08008806123
- sales@onlinesecurityproducts.co.uk
- onlinesecurityproducts.co.uk
4,5
Uitstekend
85 reviews
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Quick delivery and good products
You had exactly what we needed and it was a very quick delivery. Very happy with the order
30 mei 2026
Nice but dim.
6Nice but dim.
Ordered 2 Fermax handsets after giving the model number that replacements were required for.
When the engineer attended to fit the replacement, it didn't work, he phoned the manafactures helpline only to be told that the product was incompatible, this being digital and the replacement required was analogue.
Returned to Fermax in the same packaging it was received in, but they received them damaged.
A month later after trying to receive this information and promises to keep me informed that never happened.
Still weeks later, no credit was issued, (because he must have missed it 🤷♂️)
Finally after another phone call, (must've been about 10,) a credit was issued without informing me until I phoned again.
Glad this waste of time saga is finally over.
In a nutshell,
Good prices, but incompetent customer service
10 juni 2026
Review zonder uitnodiging
Antwoord van ONLINE SECURITY PRODUCTS
Sorry you felt this way John/Walter. This review isn't entirely accurate. You ignored all of my communications about the return and the state of the product cartons that caused re stocking delays.
Every time we spoke you tried to blame your mistaken order on me and or told me you hadn't received any E-mails from me and acted extremely indignant every time I pointed this out to you on the phone.
The fact was that the products couldn't go back into stock in the state they arrived back at my suppliers in and until they could go back on the shelf no one gets credited or refunded. There was no incompetence involved or poor customer service it was simply a delay in obtaining replacement packaging .
Anyway after I got you quickly sorted with the correct products that you should have taken the 1st time round I did your refund on the 2nd of June.
Amount in Question £44.06
BPT IP intercom system
Great service from Online Security Products. Purchased a BPT system. Products arrived on time.
Highly recommended.
24 april 2026
Exceptional service
Exceptional service. Ordered part and was dispatched same day arriving the next morning. Thank you.
26 april 2026
Quality pricing, knowledge and service.
I have used OSP for several years and have always found them not only competitively priced but, excellent customer service.
In the last 5 years I can confidently say we have not purchased cameras and DVR/NVR from anyone else.
22 april 2026
Review zonder uitnodiging
good price and easy to use site
3 april 2026
Always helpful with competitive pricing…
Always helpful with competitive pricing and a good range of products
25 februari 2026
Fantastic service used a few times now…
Fantastic service used a few times now had an issue with one order spoke them the next day and they went above and beyond to sort for the next day. Couldn’t ask for better service.
Thank you
3 februari 2026
Brilliant
Excellent service no delay brilliant delivery got parcel within 2 days Excellent
2 februari 2026
Efficient service
10 januari 2026
Good range of equipment and reasonably…
Good range of equipment and reasonably priced. I was not aware that all of the items were not in stock when I ordered and some took a while to be delivered. Luckily they were not urgent but prior warning would have been useful.
1 november 2025
Reliably delivered cameras ordered.
Reliably delivered the cameras ordered.
Quality products available and helpful when contacted by email.
28 oktober 2025
I received my order very quickly
I received my order very quickly. One piece of equipment was quite old, manufactured in 2023.
3 oktober 2025
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