ONLINE SECURITY PRODUCTS Reviews 

Simple and efficient

Fast delivery & very competitive pricing
will be using again

Excellent communication. Kept me up to date with my order, quick reponse to my email and fast delivery.

Easy ordering from website. Delivery was next day! Great Company to deal with.

Good price,quality item and prompt delivery.

customer services so helpful in returning a product and advising me on which product I required.
quick delivery (next day).
Communications brilliant.

Really helpful and knowledgeable. Great line of products and I would highly recommend the Daua IP range.

As a family we have been successfully dealing with this Company now for many years. They are always polite, knowledgeable and our orders are always dispatched very promptly and efficiently.

We would highly recommend using them.

I recently needed to install a wireless alarm and camera system at my premises, after a spate of antisocial events. Contacted Online Security Products and was amazed by the knowledge of their products, who skilfully assisted me with the correct items to buy.
I received and installed the equipment and along with the after sales technical support, was up-and-running quickly.

Superb!

AVOID AVOID AVOID! I bought something in November, and 3 months later, still no refund! 😡 Customer service is AWFUL – no "hi," no "thank you," just blame, blame, blame! They sent the wrong item, then blamed *me* for the refund delays! No refund because of the box? The manual? The wrapper?! Seriously?! Avoid this company! #Refund #Nightmare #CustomerService #Avoid #Shopping

On your message below you're stating that youre willing to help, but you have just sent a message by email to me as i left you a bad review... how poor from you treating your customers this way from behind doors, but in here you show that you want to help...

Should i post your message here? 🤔

Demanding me to change my review... 🤔

We're not in a 3r world country which you cannot speak loudly 🤔

Have used this company for years for the large CCTV systems in our business. They have always been very speedy to respond to queries and deliver goods, and are amazing at resolving any issues that have arisen.

Tim - what can I say this guy is over and above brilliant - excellent, or any other words you can think of, just A1 from start to finish.

Our company Derek Doorbells Ltd were trying to locate an door entry intercom system box, 20 years old, we managed to establish the maker and model.

After emailing Tim with the details and pictures, and explaining what is was, within in 10 minutes we'd established what it was, what we needed, and then ordered it at a reasonable price.

So can praise company or Tim enough it saved the company "Derek Doorbells LTD" and their customers a costly full system replacement.

If you in the market for this kind of stuff, it's just one stop shop, Online Security Products and hopefully you'll get "Tim the Great" like we did.

Sue - "Derek Doorbells LTD"

We needed a replacement keypad for our Videx entry system. Online Security Products quoted a price much lower than we had been quoted elsewhere. As we had not dealt with them before we were unsure what to expect, but we need not have worried. Tim Wilkinson saw us through the ordering process and the items duly arrived and have been satisfactorily installed. Incidentally, the people who installed them said they would not have been able to obtain them from their usual suppliers for the price we paid!

I have made several purchases from OLSP.
The guys know their kit and their service is second to none. I don't normally leave reviews, but these guys deserve it. I will be back soon.
Dave - Lazer Communications

We are installers of automated gates and we purchase all our intercom systems from O S P, the next day shipping is a major bonus. I have had occasion to do a warranty claim and a return as I ordered a non-wifi panel and never had any issue whatsoever. The most helpful is the speed they pick up and answer their emails.

Item arrived the next day and is as described.

Outstanding Customer Service! I ordered a security keypad, which was out of stock, on a Thursday afternoon and following a phone conversation with one of the team I was assured it would be delivered the following day. I had it in my hands by 10am on the Friday as promised. Fantastic service - Thank you!

Tim Wilkinson at Online Security Products took away the mystery of setting up a CCTV system, he guided me through each process with courtesy and calmness. Online Security Products sell quality products, I have the spare time & I like to price match and no one else came close to the system recommended at this price point. We opted for the Genie system, who are a well-regarded British based company. Next day, we received a well-made and beautifully designed piece of kit that includes the recorder, camera, and the wall bracket. Tim had listed for us the additional plug & play ethernet cables we needed, only a few extra pounds from another online seller. Setting up the system at home is intuitive if you have ever unpacked and put together a home computer or TV/DVD set up, same principle. With bonus of logical printed instruction plus outreach to Tim to answer questions that reassure and compliment the written instructions. We can add more Genie cameras if required. For us, the personal sales aftercare via swiftly answered email replies from Online Security Products is a huge bonus to a quality purchase, thank you Tim.

Spoke with Phil on Thursday morning for some pretty rare BPT parts - he called me back after 10 mins with all the info / I ordered and they arrived in less than 24 hours by courier....brilliant service

Always great service with these guys. Philip and Tim are very knowledgeable with any queries and they always dispatch quickly.