PC ResQ Limited Reviews 

I have had no training in IT as I have never had to use it as I always had a secretary. However, I recently started a new job where I had to do all my own administration online and I was really struggling. A friend introduced me to Hefin at PC ResQ Ltd and my working life has been transformed! Hefin visited me at home and gave me some very useful lessons as well as setting up numerous shortcuts for all the forms requiring regular completion. I cannot recommend this service highly enough.

Heflin was very clear & helpful & persisted with a problem installation

Trustworthy
Competent
Prompt
Worth the cost in the circumstances

I found myself in a difficult situation. Almost the victim of a financial scam and apparently with some malware on my desktop. At the same time I was scheduled to be having a brain scan, so I was somewhat agitated.
I rang Hefin and got through first time. He was calm, as usual, and quickly got on with sorting the mess out.
I highly recommend PC ResQ, and adding them to your contacts folder.

Helfin of PC ResQ made a visit to resolve a problem with our Mac. He quickly identified some software which he removed, then went on to sort out some other problems. We would be pleased to use this company again.

I can thoroughly recommend PC ResQ's prompt and professional service. I'm very satisfied with the outcome.

Faced with a computer problem on Good Friday we were delighted that Hefin was able to come out to assist us. He was very approachable, explained what was required in a concise and straightforward manner and sorted out the issue, as well as making other helpful adjustments to the system. We will not hesitate to call him again.

Great service! Recommended

Hefin arranged a very prompt initial home visit. Very helpful and constructive advice-no hard sells. Very patient and explained everything.
I thoroughly recommend the experience.
It is the first time ever that I feel I have benefited from a PC expert's visit. Many thanks, Hefin.

Quick, flexible and very professional. Plus a very pleasant person to work with!

Thank you, I had a great experience watching while my new system was set up. Good advice and good service

After purchasing a new smart phone I needed some help and advice with it. Hefin was able to assist on the same day that I called him and sorted out some issues for me. I was very happy with his service as I have been on previous occasions

Quickly and efficiently resolved some basic computer and phone filing and back-up issues which had been hampered by the typical problem of devices failing to recognise each other. All good.

Hefin quickly detected our desktop PC issues and resolved them completely. It was a major "meltdown" (BSOD-blue screen of death) so required an expert knowledge to save all data. Thereafter, improved performance by adding a SSD rather than the original mechanical drive giving us more capacity and speed.
All in all we are very pleased with this Company. We would have no reservations in recommending Hefin to our friends and family.

The entire team at PC RESQ is responsive and helpful. Hefin sorts out the issue quickly and gives sensible practical advice. His calm manner immediately instills confidence. He and his team are simply brilliant.

Easily the best repairman I've ever used. May be a bit more expensive than the others but well worth it.

I was referred to PC RESQ by a local Facebook group as it’s really hard to know who to trust about computers and internet so it’s good to have a recommendation and it’s worked out really well.

Hefin has set up all the WiFi extenders in our house (I tried to follow the instructions but WIFI was always a nightmare) and now we have WiFi all over the house. So when I bought a new laptop I trusted Hefin to set it all up properly rather than the half-a**d job I would have done. Plus the couple of times I’ve had small but annoying problems Hefin’s been happy to give me the quick fix to try myself first rather than use it as an excuse to charge money if it’s something small that I could do myself and I really appreciate that attitude when many other companies take advantage of consumers’ ignorance.

The time and stress that has been saved plus the improved performance makes it worth the money in my opinion to use PC RESQ for you computer needs and I’m happy to recommend then.

PC ResQ has rescued me time and time again when it comes to my laptop, whether it is an initial set-up, maintenance or programmes to increase my efficiency and security. I have had face-to-face appointments and remote appointments with equal success. Can't recommend highly enough.

PC ResQ Limited always respond quickly to all rquests for assistance - even when busy there's a quick acknowledgement that they know help is needed & will 'get back' when immediate job is completed. Very patient when listening to explanations & then inciteful questions. Always the 'Go To' when help needed.
Maggie

When my computer wouldn't turn on I contacted PC ResQ and spoke with Hefin, who was very helpful and came out to look at the machine the next morning. He was able to quickly identify the problem, source a new power supply unit and replace it within a matter of days. Thanks Hefin!

I had a failed Apple system and an urgent need. PC ResQ was quick to respond and provided a very competent in-house service that got me up and running. Hefin (the owner) showed great competency and efficiency as well as being polite and articulate.This was my first introduction to PC ResQ and I will only be using them for my future computer needs.