PC Tec UK Reviews 300

Purchased a CPU and I received regular messaging to let me know at what stage my order is. I received it on time and it was packaged reasonably well.

Several layers of packaging inside the box. I even received a picture of the package before it was despatched.

The customer service has been amazing and so has the whole journey with my shopping experience.

I'd definitely be coming back.

Very good service.

Exceptionally good postage time and support from the business. Thank you very much, and all at a reasonable cost. This is how to run a business.

Great service! Speedy delivery and really helpful aftercare. Highly recommend.

Exceptional customer service. The seller goes out of their way to provide you with a personal voice note and messages detailing the order and shipping process, as well as providing you with in depth details of installation and testing, while also providing photos of your product and as well as it being posted.

The delivery experience was great, as they use Royal Mail tracked 24, providing you with a quick and informed delivery.

Overall, the seller keeps you informed about the details of the order and delivery throughout, while providing a quick and easy delivery, making you as the customer, feel at ease. 10/10 would purchase from again

Excellent service, very personalised, fast dispatch and delivery. Highly recommend

I expected to just pay money and receive a CPU, but the service was exceptional. Safwaan dispatched the CPU very quickly and it was delivered next day, as well as sending some useful info regarding replacement. 5/5 would use again. Noticed a decent difference with the 5500x3d compared to 5600x.

The CPU shipped quite fast and was packaged really well. There was a plastic clam shell and lots of protective packaging to keep the CPU from being damaged.
i highly recommend this seller as he was quite helpful with what to do when the CPU arrives.

Great service from PC Tec. Very prompt and speedy delivery. I was kept informed at every step of the purchase process and was also kindly offered advice on some areas of the build process for my PC as this was my first time. I would certainly recommend them to my family or friends.

What a superb company! Safwaan dealt with my order of a new Ryzen 5 5600x cpu. From start to finish he updated me on when the order was packaged, sent in the post and when it would be delivered. Voice texts via WhatsApp made it all feel so personal. So not only a great price for the cpu but an amazing above and beyond experience from a great guy. 100% recommend PC Tec and will certainly use them again. Oh, and by the way, forgot to mention that the cpu worked perfectly!

I recently ordered a Ryzen 5 5500X3D CPU and I’m really happy with the whole experience. They were incredibly friendly and helpful throughout the process, answering all my questions.

The CPU arrived in perfect condition and is working great. The performance is exactly what I was looking for. I would definitely recommend this shop for their great customer service and quality products

Amazing service from start to finish, product arrived amazingly packed with zero issues, the customer service has been amazing with genuine interest the whole way through! Will 100% use them again

After ordering I received updates regarding the shipping of the processor.
Once shipped I then received helpful information regarding the processor itself.
All contact was friendly and courteous, other companies could learn a thing or two about service from PC Tec!

I had seen positive reviews before purchasing, and I have to say it's been one of the best shopping experiences I've had.

Firstly, I found a reasonably priced upgrade for my CPU while still stuck on an AM4 architecture for a while longer.

Second, the dispatch and communication was really swift and great through both email and WhatsApp. It was my first time changing a CPU myself, so the instructions given were really helped.

The follow-up interactions were super too. All in stark contrast to most shopping experiences nowadays that feel really impersonal and business owners trying to claw as much money from their customers as possible while giving as little as possible!

Couldn't recommend more :)

Ordered a 5500x3d, received it next day delivery.

Customer service is one of, if not, the best I've ever received. Within minutes of ordering PC Tech sent me a what's app message showing me the picked CPU. They then sent me a information on how to install it including some guidance on clearing the CMOS etc. I then received photos of the CPU packed up with my address details on it.

CPU arrived, installed successfully. Ran a number of stress tests and everything is working perfectly.

The experience alone will keep me a customer when I buy my next CPU.

Professional and helpful

My overall experience has been great. The price was unbeatable and the checkout process was quick and seamless. The CPU arrived fast and was incredibly well packaged. The quality of the CPU was excellent, confirmed as a late-2025 version and top of the line.

The most striking thing was the service and communication throughout from Safwaan and the team. I was updated at every step of the way, including pictures of the unit, packaging and lots of helpful information for setup and testing. I have 100% confidence that if I had any issues with the order they would be handled fairly and professionally. I was happy to support them with this purchase and will definitely be using the site again for my next PC build!

Amazing price and amazing service!
Plus super quick delivery.

Couldn't ask for anything else.

Thank you.

Very fast order processing and excellent customer service. Safwsaan kept me informed at all stages of order, even explaining a small delay due to post office glitches. Received package super fast in the end, and CPU performing brilliantly. Many thanks again for superb service.

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free.

I upgraded from a 3000 series and I’m seeing in game fps boosts anywhere from 20% to 100%. Games like Cyberpunk and Marathon in particular really benefit.

I’ve also stress tested it and I’m seeing stable temps with my existing cooler.

The 5500X3D is an incredible upgrade if you have an AM4 system.