Platinum Hyundai & Suzuki Swindon Reviews 1.019

The reception staff are always cheerful, helpful and professional.We don’t see the technicians but everything seems perfect.

I recently purchased a new Hyundai Tucson N Line S from Pebley Beach Hyundai in Swindon, and I couldn't be more pleased with the experience. From the moment I walked in, I was met with professionalism and a genuine willingness to help.

A huge thank you to Justin Goodchild who went above and beyond in assisting me throughout the process. He was incredibly knowledgeable, answering all my queries with patience and clarity. His expertise in finance options made everything straightforward, ensuring I got the best deal suited to my needs.

The customer service at Pebley Beach was top-notch—friendly, efficient, and stress-free. If you're looking for a dealership that truly values its customers, I highly recommend Pebley Beach Hyundai and Justin Goodchild in particular. Outstanding service!

I brought the Vitara in to have a free replacement cartridge fitted (under a recall scheme). That was efficiently done, but I also appreciated the general ‘health check’ of the car carried out (free) and found it useful.

Excellent service from booking to collection.
Service desk staff efficient and polite.

Very friendly staff. A great service as always from this company. Very reasonable price from a Main Dealership.

I always get what I expect from a service at the garage and the staff are friendly.

Staff were friendly and efficient. the work was carried out on time and my car came back freshly washed and vacuumed. The price was reasonable also.

Craig was fantastic when we came in to the Swindon branch and listened to what we were looking for and gave us a few cars to look over and test drive! Gave us the pros and cons of each one and was extremely knowledgeable about everything and gave us and found us all the information we asked for, there was also never any pressure a really relaxed and friendly experience! Highly recommend going for your car needs, I fell in love with mine and it’s the best car choice I’ve ever made and I look forward to going back for my services and MOT! By far the best dealer experience I’ve had and the handover with Craig and will was fantastic both took my through everything I would need to know and more and really helped get me on my way and get to know the car and all it’s tips and ticks better!

Servis,free coffe

Attentive and knowledgeable sales person who was very helpful including arranging a test drive at short notice. Provided great support with explaining many of the cars facilities and good contact. Many thanks.

As usual the Pebley Beach team were professional and helpful regarding my daughters i20 service. We missed the fact that it was also due an MOT and adding that on was no problem to Beth on reception. All done in half a day and a free taxi for my daughter to go and pick her car up. Great service.

Professional, and always informed if work is needed together with a quote before carrying out any work.

All good, service before time quoted, thank you

Have used the company for my last 4 cars and have always received the best service from them. Very pleased with my Inster.

Have been with Hyundai for a long time now and have always been impressed by the efficiency and customer care

Car booked in for service. On arrival at 845am, was given an ETA of around 2pm. Arrived back at dealer around 1.30pm and made our presence known.
Finally collected car at 4.30pm. Throughout the waiting period we had to prompt staff several times to find out what was happening. They did not provide any helpful information about finishing time. In fact, at 3pm I asked if the proposed MOT had been started as, if not, I would cancel that and get the car back straight away. Was told that the car had just been logged on to the MOT system. At 4.15pm there was still no news - having been told 15 mins earlier that "it was coming off the ramps". My local garage would have had the MOT done in 45 mins!
At 4.30 pm I demanded that one of the service staff go and find out when my car would be available. It was then that I noticed that my paperwork was sitting on the desk - it had been there for at least 15 minutes unattended.
And then the final straw - having left the dealership and parked up elsewhere, on restart, car told me that service was due in 4 days - the technician had failed to reset the service indicator.

Very helpful, fixed my car on warranty. Friendly and comfortable environment, highly recommended.

Very knowledgable & helpful.
Great customer care, would highly recommend

Good service and friendly staff ,