Pense Reviews 223

I cannot recommend Pense highly enough. They were clear and straightforward throughout the process and kept me regularly updated on my annuity application. From my initial conversations with Russell, through to the comprehensive weekly updates from Amber, I felt that I was in safe hands during the whole process. It is very refreshing to deal with a company who are so competent and who follow through on what they say they will do!

I wouldn't hesitate to recommend Pense. They took all the stress out of navigating the complexities of an annuity. They are genuinely nice people and great communicators. All I had to do was sign on the dotted line.

I can wholeheartedly recommend Pense who helped me with my Annuity.

Great communication and prompt replies helped ease any concerns.

Caroline was my initial guide through the process, getting me a competitive rate and making sense of the of the various options.

Amber took over, also really helpful and professional, helping finalise the transaction despite some problems with Annuity provider.

Both were patient with my silly questions!

My thanks go to the team at Pense.

Very strong communication and clear advice. Thank you

Caroline and Amber did a great job getting this done with minimal hassle. The annuity I got was very competitive and penses commission was paid by the annuity provider😁. Highly recommended

Had a great experience with Pense,the initial discussion with Caroline who patiently went through my options and promptly supplied the various quotations by email.
The application pack came the following day. After agreeing my preferred option, Amber in admin took over and constantly kept me fully informed of the progress. The whole process was professionally handled with agreed telephone appointments always kept. Have no hesitation in recommending.

We were dealt with by Russ and Amy dealing for my anuity private pension. Russ definetely knows his business gave us honest answers to all our questions was very helpful and considerate. There were no delays We would definetely recommend Pense if you are not sure about anything they are always on the other end of the phone. Never a long wait calls always answered proptly.

I recommend Pense to anyone looking for an independent Pension advisor, especially Amber and Russell my advisors who helped and guided me through the process. Both their diligence in ensuring I had the correct, up-to-date information and keeping me fully updated during the process was impressive. It made the whole experience manageable.

It was a very long and frustrating process for me, due to one of the pension company's dragging their heels, with loads of hoops to jump through.
Thank you to the lovely Amber, who had so much patience and took so much time to keep me regularly informed.
It must have been just as frustrating for her too.
Highly recommended

I was a little apprehensive to start with, but having read other reviews and speaking to Russ & Amber, they put my mind at ease.
Both were very professional, answering all my questions and concerns,which made the process very easy to understand.
I would certainly use them again.

Russell was easy to talk to and explained clearly about annuity pensions. We told him our wishes and he found the best possible quotes for us. We first received the quotes by email and then received a welcome pack
from Pense. After we accepted the quotes a lovely lady called Amber made the transactions run smoothly, keeping us informed all the way. A very professional and polite company, it makes a change to have such good customer service. I would definitely recommend their service. Gary and Lynne

Couldn't have been better in getting a couple of pension pots into an annuity for me. Brilliant communications from start to finish with a personal touch throughout. An unusually good experience.

The company were prompt and helpful when I had delays from my investment company. They kept in touch with me and provided excellent support.

Excellent service. I was fully supported through the whole process and a very good quote

Pense
Talked me through the whole process giving me days to mull things over and come to the right conclusion there was no pressure to select a policy.

Richard and Amber have given my wife and I a very efficient and professional service, throughout our respective pension journeys. Always friendly and helpful, where nothing ever seemed too much trouble and always taking care of our particular requirements and needs. I would have no hesitation in recommending them to anyone who needs help in the pension minefield.
Eddie

Russell and Amber have been professional and helpful through this process and would be delighted to recommend Pense for their service and professionalism.

Excellent service throughout, good advice from the beginning and a straightforward process once decisions had been made. Highly recommend this company for sound financial advice.

Excellent service ,Amber kept me updated throughout the process and was there to promptly respond to any questions I had.
The process was totally seamless from start to end and service second to none.I would sincerely recommend.
Thank you

No pressure service from Pense and kept fully informed at every stage of setting up my pension . I was given plenty of easy to understand choices. A great service from a very professional team.