Pense Reviews 222

A great experience from start to finish from my first contact with Russell Flannery to James Allott with all the advise I needed in plain English.
Amber Garner kept me up to date weekly as to how things progressed and always answered any questions I had.
Great experience from start to finish, I would definitely recommend Pense and the people who work there.

The world of pensions and annuities is all a bit scary when you get to a certain age, and need to commit. I contacted Pense and and arranged a call with James, who discussed my options pretty thoroughly, probably in more detail than I would have imagined. However, we agreed best options and I passed on details of my pension (just a small personal pension I had running that was based on a with profit retire at 55 type thing, still working so continuing to save into another). I was then passed onto Amber who did all the admin for me. She kept me regularly up to date via email and confirmed successful transfer of tax free sum and new medium ish risk pot. This will sit for another 5 years till I decide on early retirement if possible. I imagine I will use Pense again in 5 years time when I hit the big 60.
Both Amber and James did a fab job for me.
RvB, Scotland.

Amber Gardner kept me up to date at every stage of the process and everything went smoothly.

I saw an advert in the Daily Mail for this company and it has been a pleasure dealing with them. I spoke to Russ who discussed my pension options in a clear and easily understood manner. He then made sure I understood the implications of the decisions I made and made all the arrangements to put the plan into place assisted by Amber who was extremely efficient, keeping me updated at every stage of the process. I will definitely be contacting Pense when my next pension reaches maturity.

From the first phone call all my questions where answered in an easy to understand way and going through my finances and what I was hoping to achieve. The advice and best course of action to achieve this was explained in detail and the process to get things moving was simple. I was updated weekly on the progress of my chosen Annuity and the ease with which my pension was arranged was simple, fast efficient.
Will certainly use them again fir my other pensions.

From start to finish Amber kept me up to date at every stage of the annuity process which really gave me peace of mind and I would certainly have no hesitation in recommending Pense to anyone.

Excellent service from the start and frequent updates throughout the process

Great support and regular communication at every step made the whole process straightforward. So pleased with information and advice provided by the team at Pense.

Very good service. Great follow through and communications

Both , Kirk Yeoman's and Amber Garner , were very helpful and precise with their instruction ,and fully supportive with questions and queries. They made the whole process much less stressful than it could have been . Thoroughly recommend this company. Thanks once again , Steve

Good advice re Daily Mail who recommend this company.
Dealt with Kirk re my private SIPP
Good honest advice which recommended that I stay with my current provider .
No hard sell of an alternative product just to get my business.
Good in-depth review of the market for me.
Would recommend for any pension queries 👍

Pense has assisted me every step of the way to help me with my annuity, keeping me informed on a weekly basis via e-mail.
I recommend Pense to anyone trying to get an Annuity.

A very big thankyou to the team at Pense, especially Russell James and Amber. Firstly for delivering for me a better annuity than I was expecting. I was a little nervous completing online but you made it quite stressless, keeping me updated throughout. Again a big thankyou to all.

The service and communication from Caroline and Amber was first class

Very helpful when not understanding the questions

Excellent service by Amber Garner.Always stayed in contact with myself.

Excellent service, was kept up to date throughout the transfer of my pension. All happened in a good timescale.

The service we’ve received from Amber Garner is exceptional. If you desire exceptional service then I’d highly recommend Amber and Pense, especially with something as complex as pension planning and advice.

Pense did exactly what they said they would do without any delay and kept me updated throughout the process.
Amber Garner always there to help and very helpful with any queries I had.