Simon Watkins swiftly came back to my request for a replacement charger for a team member. Have been able to confirm with the team member that they'll receive their device this week due to Simons quic... Toon meer
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Lees wat reviewers zeggen
This was my first contact with People Safe to report a problem. The response I received was very helpful, and the actions taken resolved my issue quickly and effectively. The matter was urgent, a... Toon meer
Bedrijf heeft geantwoord
Overall, I had a positive experience, with the only drawback being the initial setup process. While the issue was eventually resolved after I was able to speak with someone directly, finding the right... Toon meer
Bedrijf heeft geantwoord
Every time I ever get in touch with anyone at PeopleSafe, the experience is always incredibly positive. Always helpful. Always Cheerful. Always quick to resolve any questions I have. The support is mu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Peoplesafe
Geschreven door het bedrijf
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Contactgegevens
Emerald House, East St,, KT17 1HS, Epsom, Verenigd Koninkrijk
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Uitstekend
176 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sam & Grace Support
Sam Gerrard and Grace Finn have been a great support in implementing Peoplesafe devices within our NHS trust. Responsive, patient and they deliver.
The roll out programme has also been manageable... with helpful resources / e-learning to induct staff.
31 maart 2025
Review zonder uitnodiging
Antwoord van Peoplesafe
Hi Philippa - thanks so much for leaving a 5* review for the service you've received during implementation specifically from Sam and Grace. We'll be sure to pass your feedback on to them.
Great support and service
We've been working with Rose and Sam at Peoplesafe for a number of years now, and they've always been very supportive and are constantly developing their products. We have a mix of eSIMs, physical devices, Pro app, SOS app and all are quality built, with a good support team too. They often check in to make sure everything is going well, and we always get a quick turnaround on orders or requests.
24 juli 2025
Review zonder uitnodiging
Antwoord van Peoplesafe
Hi Rhys - thanks for leaving such a positive review of our team, technology and support. It's always fantastic to see customers getting value from the services we provide.
Antwoord van Peoplesafe
Hi Natalie - thanks for leaving a 5* review for the after sales support that you received
Customer services are always helpful
Customer services are always helpful.
They were able to guide a member of our staff on how to trouble shoot why her device wasn't working and managed to get it to work.
4 juli 2025
Antwoord van Peoplesafe
Hi Danielle - thanks for leaving our Support team a review and highlighting the fantastic work they do. We'll be sure to pass your feedback on.
Training Session
We had a great training session with Jason. Jason was very knowledgeable about the system and I found him very patient. What is even more impressive is the offer to reach out to them with further questions or queries and further requests for training.
15 juli 2025
Review zonder uitnodiging
Antwoord van Peoplesafe
Hi Deborah - thanks for leaving us a 5* review and telling us about the fantastic job that Jason is doing. We will be sure to pass your feedback to him.
Lone worker devices
Service great, people efficient but some devices have battery life issues and faulty inlet charging connectors
3 juli 2025
Antwoord van Peoplesafe
Hi David - thank you for taking the time to leave a review about the great service you've received from our teams. We will take your feedback about the devices on board as we strive to provide the best quality product for the people we protect.
Improvement required
The slides of the presentation were too small to read. It was hard to hear the facilitator as the sound or the quality of sound was poor. Instead of a webinar, maybe a teams call would better suit
3 juli 2025
Antwoord van Peoplesafe
Hi Ann - we're sorry that you had a less than satisfactory experience on one of our webinars. We will certainly look into how we can improve the sound quality and the visuals of the presentation.
The service and the team are super…
The service and the team are super helpful. I seek support for educational purposes, as an educator and the team were all out supportive.
Very happy with the service, most especially the safety and support they provide to clinicians like me.
2 juli 2025
Antwoord van Peoplesafe
Hi Cendrig - thanks for taking the time to leave us a 5* review. It's brilliant to hear about how our service is making you feel safer and the high-level of support you're receiving.
The greatest customer service and great…
The greatest customer service and great collaborative work to ensure our staff are safe. Thank you
16 juli 2025
Review zonder uitnodiging
Antwoord van Peoplesafe
Hi Richard - thank you for leaving such a fantastic review. We will pass your feedback on to our Operations team
Good overall
2 juli 2025
Antwoord van Peoplesafe
Hi Rizwana - thanks for taking the time to leave us a positive review, we appreciate it
Antwoord van Peoplesafe
Hi Ray - thanks for taking the time to leave a review about the positive service you received from our Support team and that you received your device quickly.
My issue was dealt with promptly and…
My issue was dealt with promptly and efficiently, new unit ordered for me and received within a couple of days. The lady I spoke to was very efficient and helpful - great service thank you
27 juni 2025
Antwoord van Peoplesafe
Hi Carole - thanks for leaving such a glowing review for our Support and Order Fulfilment teams. It's fantastic to hear about the great service you received.
Good communication and quick response
Good communication and quick response.
Fast dispatch of equipment
27 juni 2025
Antwoord van Peoplesafe
Hi Comfort - thanks for leaving a review about the fast service you received. Glad we were able to deal with your query quickly.
Antwoord van Peoplesafe
Hi Michael - thanks for taking the time to leave a review. Great to hear how happy you are with the Peoplesafe service!
Alone worker…
I recommend that staff who work alone be equipped with one of these safety devices. This equipment is reassuring because it provides a sense of security, knowing that even when you're alone, help is readily available in case of an emergency.
3 juni 2025
Antwoord van Peoplesafe
Hello Tancha,
Thanks for taking the time to leave a review. Glad to hear that you've got peace of mind for your safety thanks to our service.
Kind regards,
Peoplesafe
Antwoord van Peoplesafe
Hello,
Thank you for leaving a review and that our service is helping you to feel reassured that you're safe round-the-clock.
Kind regards,
Peoplesafe
Katies Customer Service is excellent
Katies Customer Service is excellent, thank you so much.
2 juni 2025
Antwoord van Peoplesafe
Hello Kathryn,
Thank you for leaving a review for Katie, it's fantastic to hear. We'll make sure she receives the feedback.
Kind regards,
Peoplesafe
I had a positive experience with the…
I had a positive experience with the customer team at peoplesafe. Laura Haiti was so patient with me and located the lost device in the same day so grateful for her help.
28 mei 2025
Antwoord van Peoplesafe
Hello Ilhan,
Thanks for leaving feedback about your positive interaction with Laura. We'll ensure she receives your kind words of praise.
Kind regards,
Peoplesafe
The speed of response from people safe…
The speed of response from people safe re my enquiry
20 mei 2025
Review zonder uitnodiging
Antwoord van Peoplesafe
Hello Paul,
Thanks for taking the time to leave us a review. Glad we impressed with our response times.
Kind regards,
Peoplesafe
Excellent service
Quick response to my query and clear instructions to rectify problem.
25 februari 2025
Review zonder uitnodiging
Antwoord van Peoplesafe
Hello Anna,
Thanks for leaving a review. We're pleased to hear that our response time was speedy and the problem was resolved.
Kind regards,
Peoplesafe
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