Pepe Garden Furniture Reviews 

506
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought my first 2 Elli chairs and dining table about 25 years ago and have added to the set over the years - my most recent purchase being the Elli bench. The quality has been great - having withsto... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quality product and a good deal. We bought our first 2 seater swing from Pepe 20 years ago and it was only last summer that the frame broke (we've still got the seat converted to a bench in the veg g... Toon meer

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. Tuinmeubelwinkel

Over Pepe Garden Furniture

Geschreven door het bedrijf

We are a British family owned company, established in 1988, since when we have evolved as designers, manufacturers and direct retailers of our range of quality wooden garden furniture. Our established and well received range of wooden garden furniture includes two and three seat garden swings (or hammocks), garden chairs (including rocking chairs), benches and other seating, along with sunbeds and recliners, plus tables and chairs sets.

For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.

Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.

Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

506 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(506)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good old fashioned excellent service

Answered questions promptly prior to ordering, prompt delivery, easy to assemble item and good quality. Excellent service from courier as well in terms of delivery….difficult access but he found a way willingly with a smile and good humour. Absolutely delighted with my swing seat.

20 juni 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Val, I aim sure you will enjoy many years on your swing.

Beoordeeld met 5 van de 5 sterren

Excellence

The entire purchase process, delivery and post sales service were a pleasure. Pepe genuinely understand what customer service means and their products are high quality.

18 juni 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you so much Gary, Your kind words mean everything to the team.

Beoordeeld met 5 van de 5 sterren

Excellent, quality product

The Rowena recliner is a lovely product, I'm absolutely thrilled with it. Having bought the Lilli swing seat 20 years ago (and still going strong outside in all weathers), I am confident of the value for money too. For information, it took me a good hour to put it together with a cordless automatic drill.

29 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Helen, Your 5 star review and kind words mean everything to the team, I am Sure you are going to love your Rowena, it is just the most comfortable chair ever.

Beoordeeld met 5 van de 5 sterren

Great quality outdoor furniture

Great quality outdoor furniture.

We have bought a swinging chair from Pepe several years ago, which is still going strong. Accordingly, we looked to them to buy an outdoor table and chairs.

Great product. Very well manufactured.

4 juni 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Michael, I do hope you have some great times with your new table and chairs.

Beoordeeld met 4 van de 5 sterren

purchase of replacement swing chair chains many years after the original purchase of the swing chair.

Dealing with your staff was very easy and I was able to quickly identify with her the product I wanted and complete the purchase. The delivery of the product went according to the timescale agreed and I am very satisfied with my dealings with Pepe.

28 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Anthony, It was a pleasure to assist you in the purchase of the new chains for your swing

Beoordeeld met 5 van de 5 sterren

sealant to maintain my garden…

Found the sealant to maintain my garden chair easily. Arrived quickly. Would have preferred some slower cheaper delivery options.

28 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Cheralyn, delighted to hear that you received your protector so promptly.

Beoordeeld met 5 van de 5 sterren

Great service 👍

The team checked in to make sure I’d ordered the right cushion and then refunded the difference when correcting my order. Cushion is confy and looks great in our swing

28 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Vinny, So glad that you are enjoying your swing and cushion.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I am very impressed with the excellent customer service I received from Pepe Garden Furniture. The product I ordered was delivered promptly and the member of staff dealing with my order was very helpful

22 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you so much for your kind words.

Beoordeeld met 5 van de 5 sterren

Beautiful swing seat

Beautiful swing seat, which is incredibly comfy. Easy to put together once you can work out which bit goes where. Incredibly helpful and friendly customer service

22 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Chloe, We really appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Good quality

Good quality, comfortable rocking chair. Arrived on time. Good assembly instructions. Hoping it lasts as long as our old one

14 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you for your kind words it means everything to the team

Beoordeeld met 5 van de 5 sterren

Pepe wood preserver

I purchased Pepe wood preserver to treat my garden furniture. I have used it before and know that it works. The can arrived quickly and was carefully packaged

10 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you for your 5 star review, the protector does do a wonderful job.

Beoordeeld met 1 van de 5 sterren

I have not received my swing yet…

I have not received my swing yet ,!!!!!! They tried to deliver it but I have a shingle drive and because the load was very heavy and on 2 pallets joined it would just throw shingle everywhere….. THIS ITEM HAS BEEN PAID FOR SO EITHER RETURN MY MONEY OR GET IT SORTED PDQ !,

10 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Gillian, Now that you have received your swing, albeit not being our fault, I do hope you have many years enjoying this lovely purchase.

Beoordeeld met 5 van de 5 sterren

Good quality replacement chains

I decided I would like some new chains for my Pepe swing bench (which I have had for a considerable amount of time) and was able to order them over the phone. The order was dealt with and received promptly. The chains are very good quality.

17 mei 2024
Review zonder uitnodiging
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Pat, so pleased to be able to replace your swing chains.

Beoordeeld met 5 van de 5 sterren

Recent purchase

Excellent service from.Pepe. Fast and very efficient delivery. Top quality products.

10 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank yours much for your kind words

Beoordeeld met 5 van de 5 sterren

Excellent quick customer service

Excellent quick customer service. Answered my query out of hours and very fast! Item was out of stock but was ordered and delivered very quickly. Will definitely use again.

10 mei 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Anita, A pleasure to talk with you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer