Pepe Garden Furniture Reviews 

506
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought my first 2 Elli chairs and dining table about 25 years ago and have added to the set over the years - my most recent purchase being the Elli bench. The quality has been great - having withsto... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quality product and a good deal. We bought our first 2 seater swing from Pepe 20 years ago and it was only last summer that the frame broke (we've still got the seat converted to a bench in the veg g... Toon meer

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. Tuinmeubelwinkel

Over Pepe Garden Furniture

Geschreven door het bedrijf

We are a British family owned company, established in 1988, since when we have evolved as designers, manufacturers and direct retailers of our range of quality wooden garden furniture. Our established and well received range of wooden garden furniture includes two and three seat garden swings (or hammocks), garden chairs (including rocking chairs), benches and other seating, along with sunbeds and recliners, plus tables and chairs sets.

For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.

Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.

Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

506 reviews

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4,8

Alle reviews

(506)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Order got lost by courier had to chase…

Order got lost by courier had to chase Pepe for the delivery, poor service from courier not Pepe took a week to sort.

5 maart 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you for your review, we are so sorry that the courier failed us and you, but so pleased to have got it all resolved for you.

Beoordeeld met 5 van de 5 sterren

Always prompt service

Always prompt service. Goods well packaged and arrived in good condition.

29 februari 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you for your 5 star review, your review is very important to us.

Beoordeeld met 5 van de 5 sterren

Happy customer

Very efficient and professional staff, when there was a slight problem with the order they rang to inform me, all went very smoothly after that. I'm very pleased with my purchase.

13 februari 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Louise, Your kind words are much appreciated.

Beoordeeld met 5 van de 5 sterren

Pepe protection oil

We've had a set of Pepe furniture for several years now and it still looks great, however having tried cheaper "off the shelf" treatment, we decided to go back to Pepe's own protection oil as it is superior in every way. Just a shame that it's so expensive, we feel the investment is worth it.

5 februari 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you, The protector does do everything it says on the tin, delighted that your furniture look so good, and served you so well.

Beoordeeld met 5 van de 5 sterren

Very helpful on the phone,knew exactly…

Very helpful on the phone,knew exactly what I needed to rectify the problem and dispatched the part I needed the same day! It arrived the next day, as promised.

1 februari 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you John, Hope you are enjoying your Lilli swing again.

Beoordeeld met 5 van de 5 sterren

All well

All well ordered online - no problems. Christmas delayed order as expectected

15 januari 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Christine for leaving us a review, sorry about the Christmas delivery.

Beoordeeld met 5 van de 5 sterren

Rowena single sunbed

Questions i asked on the chat have been swiftly answered by a real person. My sunbed was delivered as requested. It was so easy to put together on my own (62, female). Just waiting for warmer weather to fully appreciate it.

13 januari 2024
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Karen, Roll on the good weather, you will love your Rowena subbed.

Beoordeeld met 5 van de 5 sterren

Very pleased with the 2 seater swing…

Very pleased with the 2 seater swing seat. I was looking for a good one that would last. It arrived quickly, very good quality, easy to build, nice, natural wood. Would definitely use Pepe again. Excelellent

5 december 2023
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Nicola, your 5 star review says it all, Merry Xmas

Beoordeeld met 5 van de 5 sterren

Quality products

Ease of ordering , help just a phone call away , excellent delivery and first class products

28 november 2023
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Andrew, your kind words mean everything. Merry Xmas

Beoordeeld met 5 van de 5 sterren

Garden swing cover

Excellent quality product, delivered ahead of estimated time. Found the product straightforward to use

11 oktober 2023
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Brian, Now you can enjoy your swing in all weathers

Beoordeeld met 4 van de 5 sterren

Fantastic product especially if you have a bad back.

Fantastic product.
-It would help if the wood was already protected and we didn't have to paint each individual piece of wood. (it takes time + requires a big space to do it).
-You also gave the exact amount of screws which would have been fine if one of them wasn't broken.
We are still missing a screw (not a problem as it is still sturdy) , but thinking about adding a few spares in the bag wouldn't be amiss.

28 september 2023
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank You Florence, I am so pleased you love your Rowena, If you cal the office they will send you a new screw.

Beoordeeld met 5 van de 5 sterren

Great swing bench

This is the second bench we’ve bought from Pepe. Excellent quality. Delivered on time and easy to assemble.

18 september 2023
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Pat, We were delighted to supply you with another bench

Beoordeeld met 4 van de 5 sterren

Prompt delivery of swing seat cover…

Prompt delivery of swing seat cover from 3rd party manufacturer. However I did not receive a despatch notification from the manufacturer who used a different courier from Pepe.
Pepe notified me of despatch but that was a week after I already taken delivery and the cover was in position.
The product is worth 5 stars but there seemed to be a left hand/right hand issue between the manufacturer and PEPE!

24 augustus 2023
Logo Pepe  Garden Furniture

Antwoord van Pepe Garden Furniture

Thank you Howard, Yes we are trying to sort that problem.

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