Amazing Service from Chloe! After setting up insurance late last night today I have realised some details were incorrect on my part and after being transferred to Chloe today she has amended what n... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It was really lovely of Peter Best to offer a renewal car insurance for my Toyota Estima much lower than the previous year and also cheaper than all the renewal quotes from the comparison websites. In... Toon meer
Bedrijf heeft geantwoord
Great service as always - always get good comms and reminders and all the staff are friendly and helpful - I think the prices are hard to beat - special call out for Richard in Multicar policies, who... Toon meer
Bedrijf heeft geantwoord
I gotta say, Peter Best car insurance have been a real treat for the past few years, with great customer service and unbeatable value. I'm looking forward to insuring with them for the foreseeable fut... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Peter Best Insurance Services. Classic Insurance Specialists since 1985 in the UK. Request a callback to discuss your quotes today. ☎ 01376 574000 ✉ info@classiccarinsurance
Contactgegevens
Suite 4, Courtyard Offices, Braxted Park Estate, CM8 3GA, Essex, Verenigd Koninkrijk
- 01376 574 4000
- info@classiccarinsurance.co.uk
- peterbestinsurance.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very Smooth Renewal Procedure
Motor insurance renewal was smooth and straightforward. All completed online and via the app.
2 juli 2026
Antwoord van Peter Best Insurance Services
Hi,
We're so glad to hear that your motor insurance renewal was a smooth and straightforward experience using our online services and app. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Good price of insurance, And frendly help.
Helpful staff and good price of insurance,Also reminder when next due.
1 juli 2026
Antwoord van Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our staff helpful and our insurance prices good. We're also glad that our reminder service is beneficial to you. Thank you for your wonderful feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Simple and efficient service as normal.
2 juli 2026
Antwoord van Peter Best Insurance Services
Hi,
We're so glad to hear our service was simple and efficient for you. We appreciate your kind words!
Kind Regards,
Emily
Peter Best Insurance Brokers
Protection for them, premium traps for us
Had a policy for 3 weeks and had to cancel. They are offering 20% back for the year I had purchased and all they could say was we think this is fair and follows guidelines.... and is obviously set out in your terms and conditions. Best bit, you have to wait 30 days or whenever they can be bothered to transfer it, such a complicted thing a refund. Didn't give me 30 days to pay for the policy though 🤣 It just shows this is just another insurance scam company. You can't afford to claim with them and you can't afford to cancel the policy. Thanks you for talking mine and my family's money, enjoy it - please. Insurance in general is a rip off and this disgusting companies ethics stinks of the same. I can't wait to read their response to this... go go go generic response...
6 juli 2026
Review zonder uitnodiging
Antwoord van Peter Best Insurance Services
Hi,
Thank you for your feedback. Unfortunately, as the policy details requested were not provided, we have been unable to investigate the concerns you have raised or the circumstances surrounding your experience.
If you would like to discuss this matter further, please contact us directly and provide your policy information. We will be happy to look into your concerns and assist you further.
Kind regards,
Molly
Peter Best
Customer service not solving issues and…
Customer service not solving issues and as a result cannot register account.. thanks
2 juli 2026
Antwoord van Peter Best Insurance Services
Hi,
Thank you for your feedback. We're sorry to hear that you've experienced difficulties registering your online account.
We can see that our team has already investigated the issue; however, a resolution has not yet been identified. As a result, the matter has been escalated to our IT team for further investigation.
Once we receive an update, a member of the team will contact you directly to discuss the outcome and any next steps.
We apologise for the inconvenience and appreciate your patience while this is being looked into.
Kind Regards,
Emily
Peter Best Insurance Brokers
Get insurance on line quick and easy
Very quick and easy to get the insurance in place. I think it initially took me less than half an hour. Hopefully won't have to use it, but should i find myself in a time of need, then I should book good as they sent me all the information I would need for just such an emergency.
9 mei 2026
Antwoord van Peter Best Insurance Services
Hi,
We're so happy to hear that securing your insurance was a quick and easy process for you. It's wonderful to know that our efforts to provide clear and comprehensive information for potential emergencies are appreciated. We truly hope you won't need to use it, but we are here if you do.
Kind Regards,
Emily
Peter Best Insurance Brokers
Well organised company throughly…
Well organised company throughly helpful and professional
29 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We're happy to hear that you found our company well-organised, helpful, and professional. Thank you for taking the time to share your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Antwoord van Peter Best Insurance Services
Hi,
We are so pleased to hear that you found your experience with us to be simple and straightforward. Thank you for your wonderful feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Emma from live chat was very supportive…
Emma from live chat was very supportive and helpful. Recommend them highly for car insurance
7 juli 2026
Review zonder uitnodiging
Antwoord van Peter Best Insurance Services
Hi,
We're so glad to hear that our live chat support was helpful and supportive. Thank you for your high recommendation for car insurance!
Kind Regards,
Emily
Peter Best Insurance Services
Good service
Easy to renew good platform to view documents, but … received an email every day asking me to review is boarder line harassment
29 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We appreciate your positive feedback on our platform's ease of use for document viewing. We understand your frustration with the daily review requests and are actively working to refine our communication frequency.
Kind Regards,
Emily
Peter Best Insurance Brokers
Courtesy
Courtesy, efficiency. Car now sold within the last week, so I have requested policy cancellation and a refund of unspent premiums. Shame, but had to be done. Let's see how you do from here on in.
10 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We appreciate your feedback regarding the courtesy and efficiency you experienced. We understand you've requested a policy cancellation and refund due to your car being sold. We are processing this for you promptly.
Kind Regards,
Emma
Peter Best Insurance Services
Antwoord van Peter Best Insurance Services
Hi,
We're delighted to hear that you experienced excellent service, appreciated our pricing, and found our communication fantastic. Thank you for your positive feedback.
Kind Regards,
Emma
Peter Best Insurance Services
Louise was helpful
Louise was helpful, concerned and clear, She kindly adjusted the premium for the factors I had identified
6 juli 2026
Review zonder uitnodiging
Antwoord van Peter Best Insurance Services
Hi,
We're so pleased to hear that our team member was helpful and clear, and that we were able to adjust your premium to your satisfaction. Thank you for your wonderful feedback!
Kind Regards,
Emma
Peter Best Insurance Services
Took several days to get set up faster follow-ups of emails
Took several days to get set up, staff need to follow up emails with information a lot quickker.
1 juli 2026
Antwoord van Peter Best Insurance Services
Hi,
We appreciate your feedback regarding the setup process and email response times. We are reviewing our procedures to improve efficiency.
Kind Regards,
Emma
Peter Best Insurance Services
Excellent firm to deal with.
30 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We are so pleased to hear that you had an excellent experience dealing with us. Your positive feedback is truly valued and appreciated.
Kind Regards,
Emma
Peter Best Insurance Services
It makes a nice change to get the…
It makes a nice change to get the cheapest quote from your existing insurance broker
30 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We're delighted to hear that you found our quote to be the most competitive! We always strive to offer excellent value to our existing customers, and your feedback is greatly appreciated.
Kind Regards,
Emma
Peter Best Insurance Services
It's the second year with the company…
It's the second year with the company I'm happy and I feel confident with the insurance system I have for my motorcycle good communication with the customer information I hope to continue for more years a good option for an insurance company
26 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We are so happy to hear that you've had a positive experience with our motorcycle insurance system for two years! We truly appreciate your kind words about our communication. Thank you for taking the time to leave us a positive review!
Kind Regards,
Emma
Peter Best Insurance Services
Antwoord van Peter Best Insurance Services
Hi,
We are pleased to know our product met your expectations. We appreciate your feedback.
Kind Regards,
Emma
Peter Best Insurance Services
Hassle free motor insurance
23 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We're delighted to hear that you found our motor insurance process to be hassle-free. Thank you for sharing your positive experience with us!
Kind Regards,
Emma
Peter Best Insurance Services
I never need to shop around!
29 juni 2026
Antwoord van Peter Best Insurance Services
Hi,
We are so happy to hear that we consistently meet your expectations! Your loyalty means a lot to us.
Kind Regards,
Emma
Peter Best Insurance Services
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.