PethstoreReviews 

I ordered the robe and it didn't arrive within the 4 days delivery.. Messaged the company and all I got told is how busy she is (which is great) but it was for my sisters birthday, which was missed.
No tracking provided, so no idea when it will turn up.
After the owner saw this review he said it was untrue and that I should remove it. This is completely true. The delivery 1 - 4 working days (Monday- thursday) He also said it should be delivered Thursday.
the fact remains, it was bad customer service and delivery. Very disappointed as I like the product. I wouldnt use them again.
I have now been hounded by emails from the company regarding this review. Very upsetting.

Absolutely amazing. I purchased a towelling robe at a beach shop after having an unexpected swim with no kit and it was lovely. Then a friend saw it and said wow you have a Peth robe I read they are amazing. I said yep defo are and weird as when I washed it it came out of machine dry !!! Since that I have ordered 2 more for me (names get embroidered on for free) and 4 more for friends who fell in love with mine. Wide choice of amazing colours. They dry you so well and are practically dry after.

Wanted a towelling robe rather than a dryrobe and seriously I couldn't be happier! 2 for 1 offer and personalised embroidery for a great price. We have a 24 hour sponsored swim in Sept and I have the team name on the front - Mermaid Mafia - and my robes are going to be perfect - like a huge, towelly, warm hug

The best robes I’ve ever had and probably the most reasonably priced as well

Free next day delivery and my friends came in 3 days so can’t complain about that

The best robes I’ve ever had, I’ve tried a few as I’m a cold water addict! Came with next day delivery ( free ) and I added my name ( free )

I accidentally choose the wrong colour and jordan sent out a replacement and let me keep the original one

They quality is also amazing and I’ve since ordered a few as gifts

I had an awful time with this company. Ordered a long sleeved swimsuit on the 18th April the payment went through and everything. The product never arrived. After a month I emailed to enquire as to the whereabouts of the product and my email was ignored. A further 2 weeks after that email I rang twice and received no answer apart from a text message saying if I email someone will get back to me that day. I emailed again and said asked them to refund the product as a matter of urgency or I would elevate the complaint. Only then did I get a response and was told that had issues with their suppliers. A.month and a half I waited and wasn't informed about any problems with the order even when I had reached out to find out why. Luckily my money was refunded in the end. The customer service is terrible and although the email I received, eventually, was polite it should not have taken a month and half to sort it out.

Purchased two towelling robes for hubby and I. Love, love, love 'em!!! Lots of jigglin' around room xx lightweight for the summer, and good towelling effect. Had them embroidery personalised as well 😁. Great service and comms too from Peth and the team. Thank you xxx Tx

Peth have been a supplier of Iceguys robes for us for a little while now. Communications are always great, deliveries are prompt and most importantly, the product is top tier! I have no complaints at all and I'm happy to continue to recommend them to anyone who asks.
🙌🏻🥶💙

Absolutely adore Perth store! I have ordered multiple times and always receive a fantastic service! I couldn’t be without their fantastic robes for wild swims and I also have a costume/rash suit which I love! The robes are a game changer, warm and easy to pack, despite their size! I would recommend Peth products to anyone who swims!

Love my towel robe! It’s perfect for after sea swims and so light weight! Have also ordered swim wear which is always fab and love the bright colours! Never had any issues with my items and always arrive quickly

I’ve ordered three towel robes and I absolutely love them. The colours and quality are amazing ( I got the moss green, sage green and leopard print)! I LOVE that you can get them personalised as well 😍 I would definitely order from here again and have been recommending to everyone I go for sea dips with!!!! Thank you guys! 🥰🙏🏼

Amazing swimwear and towel robes. I get so many compliments when I’m wearing mine. The towel robes are great, so warm and also pack really small which is ideal for going for swims.
They are all so reasonably priced and it’s amazing that you can free personalisation on the robes too. Postage is sooo quick and communication is 10/10. Would definitely recommend.

I found Peth store on instagram. I’m all for supporting small businesses and especially when in my home county.
I ordered 2 towelling robes personalised with names.
I couldn’t be happier.
The quality of the robe is great and the embroidery makes it fun.
Shipping was super quick.
Prices are good and the customer service is first class.
Can’t recommend Peth Store enough.

I ordered an item on March 1 that was supposed to be delivered in 2-4 business days. On March 8th (now 5 business days later) I wrote to them to advise that I still had not received a shipping notification or any updates on my order. They finally emailed back a week later (on March 15th) saying that 'my message was in their junk folder' and that they somehow also missed my original order and will send it out that same day. Its now March 26th and I still have not received the item I ordered or a refund. Avoid this company.

Absolutely love this brand! Amazing quality and great customer service. I have ordered multiple times and every time it has been a great experience. Highly recommend!

Incomplete order sent - it took many emails to get them to send out the missing item (they said they’d sent it on several occasions when they clearly hadn’t). The item never arrived and I was then accused of lying about it, as it said delivered (like packages never go missing!). Horrendous customer service. Avoid at all costs!