PAK1 (formerly Pets are Kids) Reviews 

63
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

A friend recently came round my house and asked me what I've been feeding Cooper (my adorable and slightly crazy beagle) as he was looking so shiny and happy after they hadn't seen him for a few mon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My order of Mushroom Chews and Dental Powder had been shipped to my former address in Colorado. I was living in Louisiana at the time. When I contacted PAK1 a customer service representative responded... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My 3 year old golden retriever is a super picky eater, but she loves the mushroom chews and it works great as a motivational treat. She even heeled for a solid few minutes hoping to get some more.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is a great company. Sadly, my very picky mini-dachshund did not care for the mushroom chews. I contacted the company asking to cancel my subscription. Not only did they cancel the subscription... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Human-grade nutrition and supplements for dogs, and for the people who treat them like family. Proud Supporter of the Animal Cancer Foundation.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

63 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(63)

63 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I received a reply to my email within…

I received a reply to my email within two hours. I thought this was outstanding because it was a Sunday morning when I received the response.
They answered my question clearly and confirmed my request.

27 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Understanding and compassion.

Understanding and compassion.

26 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Thank you so much, Josh! We're truly grateful for your kind words. Knowing that you felt understood and supported means the world to our team — it's exactly the experience we strive to create for every customer. We appreciate you taking the time to share this, and we look forward to being here for you whenever you need us!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

Works great for picky eaters

My 3 year old golden retriever is a super picky eater, but she loves the mushroom chews and it works great as a motivational treat. She even heeled for a solid few minutes hoping to get some more.

25 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Jeffrey! Thank you for sharing your experience! We love hearing that even a super picky golden retriever can't resist our Mushroom Chews. The fact that she was heeling for more is the ultimate seal of approval!

We wish you and your girl many more happy moments together!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

Yummy chews that have made a difference!

A friend recently came round my house and asked me what I've been feeding Cooper (my adorable and slightly crazy beagle) as he was looking so shiny and happy after they hadn't seen him for a few months so these Mushroom Chews are making a difference.

Plus he thinks I'm giving him treats everyday, little does he know they are good for him 😂

1 juni 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Allie! Thank you so much for taking the time to share your wonderful review!

We absolutely love hearing that Cooper is looking so shiny and happy that even your friends are noticing the difference — what an amazing compliment for your adorable (and slightly crazy!) beagle! That's exactly the kind of result we hope for with our Mushroom Chews.

And we love that Cooper thinks he's just getting treats every day — that's the best kind of secret to keep! It makes our day knowing he looks forward to something that's doing so much good for him.

Thank you for trusting PAK1 to be part of Cooper's wellness journey. Your kind words mean so much to our team and inspire us to keep creating products that help dogs live happy, healthy lives.

We wish you and Cooper many more compliments, happy adventures, and endless tail wags!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

The Best!!!

They handled everything for me, rather than making me log in, adjust, etc., and did so very, very promptly! The very best customer service

25 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Thank you, Carol! We believe great customer service means making things as easy as possible, so we're happy we could take care of everything for you. Your kind words truly mean the world to our team. We're here anytime you need us!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

My order of Mushroom Chews and Dental Powder

My order of Mushroom Chews and Dental Powder had been shipped to my former address in Colorado. I was living in Louisiana at the time. When I contacted PAK1 a customer service representative responded very quickly. Maggie was friendly, efficient and very thorough and made sure a new shipment was sent free of charge to my new address. I was super impressed with the service. By the way, my dachshund hasn’t had any issues post-surgery for IVDD since taking these mushrooms chews….great product!

21 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Thank you so much for sharing your experience, Karen! We're sorry about the shipping mix-up, but we're glad Maggie was able to get everything sorted out quickly for you. She'll love hearing this feedback! Most importantly, we're overjoyed to hear your dachshund is doing so well post-surgery with the Mushroom Chews — that's exactly the kind of result we hope for. Wishing your pup continued health and happiness!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

Great service

Excellent service and thanks for a nice product

21 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Thank you so much, Jeffrey! We're thrilled to hear you had an excellent experience with both our service and product. Your kind words mean a lot to our team. We look forward to serving you again!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

Customer Service was great and that…

Customer Service was great and that means a lot.This is my third order from them and I am pleased,they ship quite quickly.

21 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Christine,

Thank you so much! We’re so happy to hear that you’ve had a great experience with our customer service and that your orders have arrived quickly. Your continued trust and support through three orders truly mean a lot to our team. We’re grateful to have you as part of the PAK1 family!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

My dog is so happy on this product

My dog is so happy on this product. It is so nice to see a very large retired service dog with hip & joint problems jumping around again & enjoying life. ~Healing4Heroes

21 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi there,

Thank you so much for sharing this with us! It truly means a lot to hear that your retired service dog is happy and enjoying being active again. After all the love and service our dogs give us, seeing them enjoy their days is something special.

Thank you for trusting PAK1 and for letting us be a small part of your pup’s journey. Please give your amazing dog some extra love from all of us!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

The products mushroom chews has real…

The products mushroom chews has real ingredients in them. NY picky senior dog loved them. He just could not tolerate them. Had diarrhea. The company was very responsive and caring. No hassle with return. Going to pass on to other dog owner to try. I would definitely use them for other products

15 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Kashan,

Thank you so much for your thoughtful review and for giving our Mushroom Chews a try. We’re sorry they didn’t agree with your senior dog’s stomach, but we truly appreciate your kind words about our team and your experience with the return process.

It means a lot to us that you’d still consider trying other products from us in the future. Thank you as well for passing the chews along to another dog owner—we really appreciate your support!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

I like you guys the supplements that…

I like you guys the supplements that has all natural supplements that I am looking for the health of my pets.

18 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Michelle,

Thank you so much for the 5-star review! We’re so happy to hear that you appreciate our focus on natural ingredients for your pets. Their health and well-being mean so much to us, and we’re grateful to be part of your journey in giving them the care they deserve. Thank you for trusting PAK1!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

One time purchase

Quick help. Got results I asked for.

18 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Ronald,

Thank you so much for your 5-star review! We’re glad we could provide quick assistance and get you the results you were looking for. We truly appreciate your support and are always here if you need anything else.

Warm regards,
PAK1

Beoordeeld met 1 van de 5 sterren

Zero change after 6 months

Zero change after 6 months

17 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Ken,

Thank you for taking the time to leave us a review. We truly appreciate your feedback, and we’re sorry to hear that you haven’t seen the results you were hoping for after six months.

We value your experience and would appreciate the opportunity to assist you further. If you have any questions or need additional support, please don’t hesitate to reach out to our customer care team https://www.pak1.co/pages/contact-us . We’ll be happy to help in any way we can.

Warm regards,
PAK1

Beoordeeld met 5 van de 5 sterren

Easy to cancel and navigate site for…

Easy to cancel and navigate site for chat. Thank for your prompt response. I wish this would have been for my dog it’s a great product.

17 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Hurricane,

Thank you so much for your kind words! We’re glad to hear that navigating our site and getting assistance was quick and easy. While we’re sorry the product wasn’t the right fit for your pup, we truly appreciate you giving us a try and sharing your experience. Sending lots of love to you and your furry family!

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

This is a great company

This is a great company. Sadly, my very picky mini-dachshund did not care for the mushroom chews. I contacted the company asking to cancel my subscription. Not only did they cancel the subscription but also refunded my current order that was about to ship. I will definitely be finding other products that my pup will hopefully enjoy.

16 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Debbie,

Thank you so much for your thoughtful review and for giving PAK1 a try. While we’re sorry the Mushroom Chews weren’t a good fit for your pup, we’re glad our team was able to make the cancellation and refund process easy for you.

We truly appreciate your kind words and your willingness to try other products with us. We hope we’ll have the chance to help you find something your mini-dachshund enjoys in the future. 💜🐾

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

Customer service at Pets Are Kids was top notch

Customer service at Pets Are Kids was incredible. I would give them 5 stars any day. They were a pleasure to work with.

15 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Ginger,

Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that you had such a great experience with our customer service team. Providing caring and helpful support to pet parents means so much to us.

We truly appreciate your support and are grateful to have you as part of the PAK1 family! 💜🐾

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

Besides the shipping issue I’m having…

Besides the shipping issue I’m having this time around the product works I can tell my dog has been without sense the 1st still waiting live on package to show up and he is getting worse because he hasn’t had them it’s been 14 days

1 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Kelly,

Thank you for sharing your experience. We’re glad to hear that the product has been helping your dog, but we’re very sorry that your latest shipment has taken this long to arrive. We understand how concerning this must be, especially when your dog has been without the product for 14 days.

We’d really like the opportunity to look into your shipment and help get this resolved. Please reach out to us at hello@petsarekidstoo.com or click this link https://www.petsarekidstoo.com/pages/contact-us and fill out with your order details so our team can check the status and assist you directly.

Thank you for your patience, Kelly. We truly hope to get this sorted out for you and your pup as soon as possible. 💜🐾

Warmly,
PAK1

Beoordeeld met 5 van de 5 sterren

Awesome company

I sent a email explaining my shortage with my order. My email was responded to immediately and this company went above and beyond to make the issue right.

14 september 2026
Review zonder uitnodiging
Logo PAK1 (formerly Pets are Kids)

Antwoord van PAK1 (formerly Pets are Kids)

Hi Doris,

Thank you so much for your kind words! We're glad our team was able to respond quickly and make things right with your order. Providing excellent customer service is very important to us, and we truly appreciate you taking the time to share your experience.

Thank you for choosing Pets Are Kids Too! 🐾💙

Warmly,
Pets Are Kids Too

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