Phoenix Gas Services Reviews 

First class company. We were very impressed. We changed our service maintenance company over for our boiler to Phenix Gas services. After a member of our family highly recommended them to us. Our engineer Andy was very polite friendly and hard working he replaced our magnetic filter system and serviced our boiler. He even called back before leaving the area to check with me if my Mother 82 was please with the work he had done on our boiler. He was very considerate. We would highly recommend them. 👍

Foursquare ST5 0SS

Failed to give notice of appointments to time could be taken off work multiple times, started sending threatening letters saying they were being obstructed from entering the property, eventually appointment confirmed and they didn't even bother to show up. Total incompetence across the board.

My boiler has just had it's 2nd yearly service and is running perfectly.
From installation right threw to this week the quality of work and professionalism has been top notch.
I went with Phoenix through a referral and haven't looked back.
I'll definitely be sticking with them fot any future work I may have.
I will definitely recommend them to anyone.

Phoenix Service our central heating boiler, which they fitted without issue several years ago, every year . Always rock up broadly on time, quick, thorough, cheerful. Costs have gone up but so has everything and we are still.paying less than we did prior to having this boiler fitted so can't complain. We strongly recommend them and neighbours have used them to fit new systems so says it all really

Vivienne Ewart TF10 7XP
Since having our boiler installed by Phoenix Gas we cannot fault the ongoing service that we have received from the company.
Our boiler was serviced today and once again the engineer was brilliant. Many thanks.

my experience with Phoenix gas was excellent, my meter stop working &in less in 24 hours a engineer arrived and sorted the problem right away. brilliant 👏 👏 service. thanks miss o neill

We had a service carried out today. Craig and his boss were both very professional,friendly and efficient. Craig explained everything that had been carried out on the service. We also requested a quote for further work. We would definitely use this company again

We use Phoenix to service our gas boiler. Always reliable, very efficient, good communication and staff are friendly and polite.
Possibly not the cheapest, but their engineers are excellent & we would have no hesitation in recommending them to others.

Phoenix fitted a new boiler for me in 2018 and it has been serviced by their engineers for the past 5 years.
Serviced again this week and it was excellent as usual.
I highly recommend Phoenix and have just signed up for another 3 years service offer.
Great!
Kevin Lovatt
ST5 0SF

Having booked a service with British gas, a special offer at £99, I was contacted by Debbie at Phoenix, having my previous services with them, to say my service was due. Turns out their price was cheaper than B. Gas anyway, even more so if you take out a 3 yearly offer. I booked my appointment for next week but within an hour, I was contacted again to say a cancellation had come up and duly had my service done that afternoon. I can't speak highly enough of Debbie and her team,so I took out the 3 year offer that worked out at £72 per service. Excellent! Dom, who was the service engineer was lovely, explained everything clearly, did a great job and even put a couple of batteries in the control panel as it was virtually dead. What's not to like! Unfortunately trying to cancel with B. Gas was a nightmare, but well worth it in the end. Well done Phoenix and thank you. Su Zie. Silverdale.

Highly recommend Phoenix Gas Furlong Road Tunstall for excellent service. From original survey done no chasing left for us to contact and even though a few months later after other work carried out we were booked in within a few days for a boiler replacement at original price quoted. Fitting engineers and electrician were brilliant quick and efficient no messing work carried out all within the day and site tidied. The outside wall made good a few days later done perfectly bricks matching
Couldn’t be more pleased Thank you

I was contacted by Phoenix regarding a problem I had with my boiler and was given a 6hr window for someone to arrive. Totally amazed that within the hour an Engineer arrived. He was so polite and professional and fixed the problem immediately and also instructed me and made sure I knew what to do if the problem arose again. I can't fault the Engineer andwas extremely pleased with the service I received from Phoenix...5*

Polite and friendly engineer who was very helpful and tidy worker.

The engineer was extremely efficient, helpful and polite. It couldn't have been better.

Had a fire safety inspection carried out by this company
The engineer turned up on time and was polite.
When I called to arrange inspection it was all handled well and efficiently

I recently had a gas service carried by an engineer from Phoenix I’m currently having walking difficulties due to a recent operation!
As always the young man who attended was so friendly and courteous he explained everything he needed to do so efficient always happy to have this company to do my gas service

Phoenix Gas is fabulous. Very polite, helpful, courteous on the telephone nothing is too much trouble. They are efficient at returning calls and their engineers let you no in plenty of time their ETA.
The Engineers themselves respect your property, they explain everything they are doing and why the problem may have occured.
I highly recommend this Company for any problems that may arise with your Gas Boiler.

Have had these guys out before for boiler servicing (through housing association) but today had an emergency so they had to be called out. They sent a lovely guy who was friendly, cheerful, efficient & professional. Sorted it immediately. Thank you young man you was brilliant. Would definitely recommend them

Why I’m not surprised
Given time 8-2pm no show, no
contact, it’s the weekend.
So fed up with this company no
doubt will be given some b.s story
come Monday. Save it! ! Apology
NOT accepted from these cowboys,
as you can tell I’m truly pissed now ! Just time wasting tossers.